UW Web Site Frequently Asked QuestionsAny University of Wyoming (UW) entity, including colleges, divisions, departments, affiliates, faculty, staff, and recognized student organizations (RSOs) are entitled to a Web site on the UW central Web servers. Information in the site must be related to University of Wyoming work and cannot be personal in nature. If you have a question as to the validity of your information, please contact your IT user consultant, and they can help you determine if the information is appropriate. See UNIREG 690 (www.uwyo.edu/legal/uniregs/ur690.htm) for the legal description governing this policy. Please Note: Site managers and authors are responsible for writing SECURE code and implementing secure coding practices. Failure to have secure code on your site may result in your site being down and/or being shut down by Information Technology until the problem is proven to have been resolved. YThe Central Web Site Management (www.uwyo.edu/centralsiterequests) utilities provide request forms to get site work accomplished as efficiently as possible. These forms can be used to perform the following tasks:
How can I get help with my Web site? There are a variety of ways to get help with your entity's Web site:
Are development servers available? Yes. Web development best practices dictate that a Web site be created and edited separately from the production or live instance of the Web site. To accomplish this, and to avoid the necessity for Web developers to run a personal Web server on their own desktop computer (which puts the desktop computer and the rest of campus at risk), a development environment is provided on the UW central Web servers to allow Web developers to create, edit, and test their Web site before publishing it to production. This acts as a quality assurance step, so that people browsing the Web can only get to the production site once it is complete and correct. IT, in conjunction with University Public Relations, provides a development Web server for all UW sites that are centrally housed. The development server offers both basic and FrontPage-extended sites in the same environment as is provided on the production servers, WWW, UWACADWEB, and UWADMNWEB. This allows for a mirror image of the production site to be created in development and vice versa. Any entity that has a site on one of the production servers can also have a development site. The development site can have the same or different authors as the production site. Requesting different authors for the development site than for the production site allows you to create a quality assurance (QA) process: you can determine separately who can create and edit the site in development versus who has the ability to complete a final review and then publish the site to production. Access to the development server is restricted to computers within the UW firewall only, which prevents the outside world from being able to see these sites. The benefits of this restriction are twofold: it provides added security, so pages can be tested without having to worry as much about outside hackers accessing the server; and it keeps these development sites from being indexed by search engines such as Google, so pages that are in development are not available to the outside world to browse. All regular Web sites created after April 5th, 2002 are created with both a production and development site. Author permissions will initially be set the same and can then be changed via the Central Web Site Management Requests site (www.uwyo.edu/centralsiterequests). All sites that existed prior to that date will not have a development site until a request is made for one. You can request a development Web site through the Central Web Site Management Requests site (www.uwyo.edu/centralsiterequests). Complete the steps to request a new site, and in the Site Purpose box, select DEVELOPMENT WEB SITE. NOTE: Since this server acts as a development server for Web sites and Web projects, there may be times when it is necessary to take it down for short periods of time. This will normally be for a reboot of the server that takes about 10 minutes. A schedule is kept for the server on the Development Server Downtime Schedule page (www.uwyo.edu/Webnews/dev_server/devsched.htm), which will provide at least 2 hours advance notice if the server is to be rebooted at any time other than normal systems development time between 12 a.m. and 8 a.m. Sunday mornings. What are the naming conventions for UW Web sites? IT maintains a standard naming convention for UW Web sites to lessen the affects of attacks to Web servers coming in with strings that contain non-standard characters. These standards will help to secure the UW Web servers as well as help to minimize problems with various Web software programs. Web site names can contain
Web site names can not contain
URL stands for Uniform Resource Locator. It is the address, name, or path used to get to a specific place or site on the Internet. EXAMPLE http://www.uwyo.edu is the URL for the University of Wyoming’s home page. When a UW Web site is created, a redirect is automatically created from the main university Web server, WWW, to the actual server where the site resides. A redirect is a way to automatically forward a requested site from a central server to the server where a site is actually located. All sites located on the UWADMNWEB or UWACADWEB servers have a redirect created so that every site on the UW central Web servers has a consistent URL in the format http://www.uwyo.edu/sitename. Redirects of this format can also be requested for Web sites that do not reside on one of the UW central Web servers. NOTE: Because WebCT is a program in itself that contains the class sites, a redirect from the WWW server cannot be created. Also, redirects cannot be created for FRONTIER Web sites. At UW, Web site naming is standardized to make URLs easy to remember and as short as possible. At this time, the majority of UW sites can use the following naming convention regardless of what server the site physically resides on, as redirects have been setup for all sites: http://www.uwyo.edu/sitename, where sitename is the name of the Web site. EXAMPLES
This naming convention will also help in the future. If any of the UW central Web servers have to be replaced and therefore renamed or it is necessary to change the name of an actual site, it will not be necessary to update the URL in all publications or to notify individuals of a site name change, as only the redirect will need to be updated so the same name will point to the new server or site name, and the move or change will be transparent to the end-user. Microsoft FrontPage is a Web creation and management application that requires no programming knowledge but is robust enough for experienced Web site developers. FrontPage includes most of the features needed to publish a complex Web site. Individual Web pages are created, designed, and edited with the FrontPage program. As you add text, images, tables, form fields, and other elements to your page, FrontPage displays them as they would appear in a Web browser. FrontPage is easy to use because of its familiar word-processor style interface. You do not need to learn hypertext markup language (HTML) to use FrontPage because it creates the HTML code for you. HTML code can be created and edited directly using FrontPage’s HTML view. In this view, you can enter text, edit HTML tags, script code, and use standard word-processing commands such as cutting, pasting, finding, and replacing. Note: Microsoft replaced FrontPage with Expression Web in late 2006. Expression Web is similar to FrontPage. What are FrontPage Server Extensions? The FrontPage Server Extensions are a set of programs installed on a Web server that support features such as collaborative authoring, hit counters, e-mail form-handling, and global hyperlink updates. FrontPage Server Extensions allow FrontPage to automate many operations that otherwise would have to be manually coded in HTML. UWADMNWEB, UWACADWEB, and WEBDEVFP are the UW central Web servers that provide FrontPage Server Extensions. Due to Microsoft phasing out the support of FrontPage Server Extensions (FPSE), the Universitie's Central Web Services will no longer provide the option to create FrontPage extended sites. FrontPage extensions will exist on the UW web server for the foreseeable future to service existing UW FrontPage extended sites. As of August 2009 a date for removal of FPSE from the UW web server has not been determined. What are FrontPage forms, and how do they work? A Web form is a Web page that is designed to gather information from someone browsing your Web site. You can have a form submit information to a number of different mediums including having it e-mailed, writing it to a text file, or writing it to a database file among other options. Forms can be simple or sophisticated depending on the expertise of the person creating them. Microsoft FrontPage has a form wizard that will walk you through a question and answer session and will create a form based on the answers you provide. To access the form wizard, in FrontPage, select the File menu, and click New; in the Task Pane, in the New Page section, click More page templates; select the Form Page Wizard template, and click OK. If the information you are going to be gathering is sensitive in nature, such as a Social Security Number, you will need to request an SSL secure site for the form to reside on. SSL uses a sophisticated algorithm to encrypt and decrypt data that is passed over the Internet. For further information on SSL, see What is SSL, and how can I use it? (www.uwyo.edu/askit/displaydoc.asp?askitdocid=637) How can I setup a form in FrontPage to send data to multiple files or e-mail recipients? Instructions for setting up a form in FrontPage to send data to multiple files or e-mail recipients can be found at the following Microsoft Web pages: FrontPage 2000: http://support.microsoft.com/default.aspx?scid=kb;en-us;205756 Do I have to use FrontPage to create and edit my Web site? No, you do not have to use Microsoft FrontPage to create and edit your Web site. It is up to each entity to decide how best to manage their Web site. Web server environments are available for those who wish to use FrontPage and the capabilities available through the use of FrontPage Extensions as well as for those who choose to use other Web development applications. Many departments choose a FrontPage-extended site because of the ease of adding sophisticated Web components such as forms and searches without having to know any Web programming. Basic sites (non-FrontPage-extended) are provided on the WWW server that can be used with any other Web site development software available today. Be aware that if the software you choose requires function extensions similar to those behind FrontPage Extensions, they will not work, as the sites on the WWW server are basic only and do not provide this functionality. If you are responsible for a site that was originally requested and setup on a FrontPage-extended server (UWADMNWEB or UWACADWEB) and you want to move it to a server that does not require the use of Microsoft FrontPage, please contact your IT user consultant. They can get the process started to move the site to the WWW server and convert it to a basic site. However, if the site has components that rely on the FrontPage Extensions, those components will no longer function once the site is moved to the basic server, and it will be the responsibility of each entity to fix these issues once the site has been moved. What do I need to know about the transition from FrontPage to Expression Web? Find information in the Microsoft Frontpage to Expression Web reference document. Are there any issues with Upgrading to FrontPage 2003? If you choose to upgrade to FrontPage 2003, you must also upgrade the rest of your Office Suite, specifically Microsoft Access, in order for you to be able to continue opening databases directly in FrontPage. There is a known issue with security settings that causes problems if you are running an older version of Microsoft Access with FrontPage 2003. How much space am I allocated in my site? Can I purchase extra space? Each Web site is allocated 200MB of space free of charge. If an entity wants additional space beyond the 200MB limit, it is available in 50MB increments for $10 per year. Additional space can be requested through your IT user consultant (www.uwyo.edu/InfoTech/css/cssuser.htm). Can my site be password protected? Yes. UW sites can be restricted in one of two ways: NOTE: A site as a whole is either restricted or not. Certain directories within a site cannot be restricted while others are not restricted. If you need to restrict a specific directory within a site, you will need to request a new site, request that it be restricted, and then move the pages you want restricted to the new site.
How do I gain author access to my basic Web site on WWW or WEBDEV to edit it? Access to a basic Web site on WWW or WEBDEV can be gained in one of two ways:
What should I name my homepage? You should name the homepage for your site one of the following: default.htm, default.html, or default.asp. These are the default documents that the Web server is setup to serve automatically. EXAMPLE Your UW Web site is named UWSite. If you name your homepage something like uwsite.htm, in order to browse to your site, everyone will have to enter the entire URL including the specific name of your homepage: www.uwyo.edu/uwsite/uwsite.htm. Whereas, if you name your homepage one of the automatically served names, such as: Default.htm the URL you can give out would simply be www.uwyo.edu/uwsitename, and the server will automatically serve the default page. When you browse to a site and it says “Directory Listing Denied, This Virtual Directory does not allow contents to be listed” this means the root folder of the URL being browsed to does not have a default document in place and a specific file, if one exists needs to be specified. Here are the default documents we support and their order if a file is not specified: Default.htm Are there any standard UW graphics or templates defined? Yes. See the UW Public Relations Web Design Resources page (www.uwyo.edu/publicrelations/viscomm/) for more information. Yes, IT will create a redirect from http://www.uwyo.edu/sitename to your server. If you have a Web site running on your own server and would like a redirect setup, e-mail the UW Webmaster at webmaster@uwyo.edu with the following information:
EXAMPLE The College of Engineering runs a Web server at http://wwweng.uwyo.edu. This server is not a part of the UW central Web servers. However, a redirect was requested and created from the UW central Web servers, so the address http://www.uwyo.edu/engineering redirects to their own Web server and the correct site location. What is DNS Web name hosting, what are the fees involved, and how can I get this setup? See the UW DNS Web Name Hosting FAQ (www.uwyo.edu/askit/displaydoc.asp?askitdocid=647&parentid=1). Are statistics available for my Web site? To accommodate the request for statistics on Web sites located on the UW central servers, the following methods of providing these statistics are available.
How can I determine if my site has any broken links?
How can I see the actual error message coming from the web server in Internet Explorer? By default IE will replace the actual error messages coming from the server with a “friendly” error message, which hides the actual error contents. To disable this feature and see the real error message coming from the server:
Who do I contact to change my Web site's link from the main UW site, www.uwyo.edu? Contact a UW Public Relations staff web developer (www.uwyo.edu/publicrelations/staff/staff.asp). What is WebCT, and how do I setup a course? WebCT is a powerful Web-based utility that can be used to either teach a class entirely online or, as it is more widely used on campus, can be used to supplement a class. WebCT includes such things as class e-mail, calendars, chats, whiteboards, quizzes, grades, outlines, and many other features. WebCT courses are administered by the Ellbogen Center for Teaching & Learning. If you have any questions or comments about using WebCT, they can be contacted at Webct@uwyo.edu or through the Web site at www.uwyo.edu/ctl/contactus. Is there support on the central Web servers for connecting to a database from a Web page? Yes. A data source name (DSN) can be created for your site to connect to a database. Additionally, FrontPage has database support built into the application, so you can use this option to easily setup database access for your FrontPage-extended Web site. Can I use an Access 2007 database with my Web Site? The drivers to allow the usage of Access 2007 Databases are available on the Web servers. This means that, if you have Access 2007, you can now use a database in this new format (.accdb) on your web site. In order to have a DSN set up to use Access 2007 drivers:
Can I use parenthesis in a database connection (DSN)? No, DSN connection names cannot contain parenthesis. (related topics include DAO & ODBC; see www.microsoft.com/data) When you connect to a data source from a Web page, you do not connect directly to the source using its name; rather, you must use a data connection solution such as MDAC, which includes various ways to interact with a data source. Following are the basics of this functionality:
There are two methods that are widely used on campus and offered on the UW central Web servers, MDAC and the built-in FrontPage database access. NOTE: For the purposes of explaining these options, we are assuming you are interacting with data from a database.
Listing of the DSN entries on the Web servers are not permitted for security reasons. To manually add a DSN to your FrontPage site,
For additional information, see http://support.microsoft.com/default.aspx?scid=kb;en-us;285654. SSE connection string example: Provider=sqloledb;Data Source=BOUNTYHUNTER\RLDS,6008;UID=sa;Password=[YourPassword] More information on SSE can be found at http://www.microsoft.com/sqlserver/2008/en/us/express.aspx What is SQL Injection and how can I prevent it in my Web site? Resources:
Are Web calendars available on the UW central Web servers? Yes. See the Web Calendar FAQ (www.uwyo.edu/askit/displaydoc.asp?askitdocid=652&parentid=1) for more information. Is there a multimedia Web server available at UW? Yes. See the Streaming Media Server FAQ (www.uwyo.edu/askit/displaydoc.asp?askitdocid=676&parentid=1) for more information. Is there a central search engine for UW Web sites and servers? Yes. See the UW Google Search Engine FAQ (www.uwyo.edu/askit/displaydoc.asp?askitdocid=688&parentid=1) for more information. What is SSL, and how can I use it? Secure Sockets Layer (SSL) is a method of securing data communications that take place over the Internet between a person's Web browser and the site they are browsing to. SSL takes all data that is passed over the Internet, encrypts it on the sending side, and decrypts it on the receiving side. The encryption and decryption process is unique to the entities involved because of a handshaking process that takes place prior to any sensitive data being transferred. SSL Encrypted support is offered on each of the central Web servers including WWW, UWADMNWEB, UWACADWEB, and UWSECUREWEB. Previously, SSL Encryption was only offered on UWSECUREWEB to provide the most secure environment possible; however, this environment was not very flexible. To offer a secure environment with a little more flexibility for Web authors, SSL Encryption is now available on all of the central Web servers. For more information on SSL and SSL certificates see the SSL FAQ (www.uwyo.edu/askit/displaydoc.asp?askitdocid=697&parentid=1). NOTE: If you would like to add an SSL logo to your page that can be clicked on to verify the SSL Certificate that the client is using, go to http://www.uwyo.edu/veri_seal/. Before a site on the UWSECUREWEB will be created, you will need to read, sign, and submit the UWSECUREWEB and SSL Disclaimer (https://www.uwyo.edu/itsecuredocs/ssl/sslagreement0505.htm) to your IT user consultant or the IT Help Desk. Once this is done, you can request the site through your IT user consultant (www.uwyo.edu/InfoTech/css/cssuser.htm), the IT Help Desk, or through the Central Web Site Management Requests site (www.uwyo.edu/centralsiterequests). Complete the steps to request a new site, and in the Site Specific Request Details section, in the Should the site require SSL connections box, select Yes. For more information on SSL and SSL certificates see the SSL FAQ (www.uwyo.edu/askit/displaydoc.asp?askitdocid=697&parentid=1). What UW central Web sites require the use of SSL to browse or edit them? To help ensure that confidential information cannot be compromised, SSL is now required to be used wherever this type of information might travel across any networks. Previously, SSL was available but not mandatory; however, with the increasing availability of more sophisticated hacking tools, it has become necessary to make the use of SSL mandatory. As of March 2005, the previous optional use of Secure Socket Layer (SSL) is now required on the UW central Web servers for the following types of sites:
For more information on SSL and SSL certificates see the SSL FAQ (www.uwyo.edu/askit/displaydoc.asp?askitdocid=697&parentid=1). Is there an ASP mail component installed on the servers? Yes, the ASPEmail component is installed on all central Web servers. Go to www.aspemail.com for further information on the use of this component. What type of scripting is offered on the central Web servers? At this time, because of their close integration with the IIS Web Service and security, only Active Server Pages (ASP) scripting, .NET, and Java scripting are offered on the central Web servers. Should I run PWS or IIS on my desktop computer? No. Information Technology does not recommend or support the installation of Personal Web Server (PWS) or Internet Information Server (IIS) on a desktop computer. Inherently, running a Web service or an FTP service opens your computer up to everyone on the Internet, including all the hackers and hacker software that is out there. Additionally, Microsoft releases security patches and hot fixes frequently that are absolutely necessary to securing your computer. It can take a lot of time to fully research, test, and deploy these issues and patches. For these reasons, IT recommends that you use the UW central Web servers for your Web sites. Should our department run our own Web server? Only your department can decide if it is right for you to run your own server, as many factors come into play. One of the most important and most costly components of successfully running a server is the hiring of the proper personnel. This requirement is one that tends to get overlooked or grossly underestimated. Many times the responsibility is placed on a graduate student who may be gone in a year or added as a side task to the workload of a current employee with no server experience, with the assumption that once the server is setup, it will run reliably forever. However, a server requires attention on a daily basis throughout its lifecycle in order to keep it functional, with minimum downtime. Following is a brief overview of issues that must be addressed when running a server:
Reviewed: 0209 By: GG Additional help with the installation and configuration of UW-supported software is available: |
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