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UW Survey System Frequently Asked Questions

 

How do I get to the UW Survey System?

The UWyo Survey Tool software, ClassApps, is located at https://survey.uwyo.edu.  You can create surveys directly from this site and they are stored on a UW server.  It is not necessary to load any additional software on your computer.

List of features: http://www.classapps.com/SelectSurveyFeatures.asp

How do I set up an account so that I can create a survey?

In order to create a survey you must be given access to the UW survey site.  To request access, please contact userhelp@uwyo.edu.  After requesting access, you will be emailed more information on survey creation.

How do I create and manipulate survey contents?

Please look at the SelectSurvey user manual for more information on creating and editing surveys (http://www.classapps.com/Documentation/SelectSurveyNETUserManual.pdf). If you have questions regarding survey creation, please contact userhelp@uwyo.edu.

Is there any training available?

Occasionally the Division of Information Technology offers free training workshops on the UW Survey Tool.
IT Survey Tool Training Information (www.uwyo.edu/InfoTech/services/training/courses.asp)

What help is available for complicated web surveys?

The UW Survey Tool is well suited for simple online surveys, but it might not be appropriate for all applications.  Some web surveys may require statistical sampling of respondents, developing and assessing new survey questions, or devising an optimal pattern for skipping questions.  On complicated survey issues such as these, the advice of a professional survey methodologist should be sought.

WYSAC, the Wyoming Survey & Analysis Center, is a UW unit that conducts scientific surveys and evaluation research on a fee-for-service basis (see http://wysac.uwyo.edu).  WYSAC’s customized services for web surveys include questionnaire design and pre-testing, website creation, hosting, data harvesting, statistical analysis, and report writing.  WYSAC also conducts mixed-mode surveys, which combine a web survey with phone, mail, and/or in-person data collection. Cost estimates for WYSAC services can be obtained by emailing wysac@uwyo.edu.

Another option is SurveyMonkey, which charges about $20 per month for a full-service subscription. A limited enrollment (10 questions and 100 responses per survey) is available free (see www.surveymonkey.com). SurveyMonkey is one of several commercial web survey services; others can be located through a web search. UW does not endorse SurveyMonkey over any other such service.
 

Reviewed: 0409 By: GG

Additional help with the installation and configuration of
UW-supported software is available:
Faculty/Staff
Contact the IT Help Desk at 766-HELP (4357), option 1
Email UserHelp@uwyo.edu
Contact your IT user consultant
(www.uwyo.edu/infotech/services/helpdesk/uc/)

Students
Email ASU-IT@uwyo.edu
Contact the IT Help Desk at 766-HELP (4357), option 1
Come to the student computer lab in the lobby of the
Information Technology Center.

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