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Change Your UWYO Domain Password


Your UWYO domain account is the account that you use to access WyoWeb, UW email and to log on to your UW office computer or the UWSTUDENT lab computers. Therefore, changing your UWYO domain account password will change it for all of these services at once.

IMPORTANT: see reasons your UWYO account could be automatically locked, how to correct the problem and how to avoid it.

If you're a student and know your UWYO domain password but would like to change it, the recommended method, from any computer that has Internet access, is through the UW Password Reset Utility

For faculty, staff and students who are employed by the University, changing a password can be done at a campus computer or by calling the IT Help Desk at 766-HELP (4357).

NOTE: If you have forgotten your password or have not received it yet, see the Tips section at the end of this document.

Changing Your UWYO Domain Password from a UWYO Domain Computer

NOTE: This method can only be completed from a UWYO domain computer (i.e. your on campus UWYO office computer or a UWSTUDENT lab computer).

In addition to the following guide, a video guide is available at

  1. Log onto a UWYO domain computer with your current UWYO domain username and password.
  2. Once logged on, press CTRL+ALT+DEL.
  3. In the Windows Security window, click Change a password.
  4. In the Change Password window, in the Username box, Make sure UWYO\ appears before your username.
  5. In the Change Password window, in the Old Password box, type the password you are currently using.
  6. In the New Password box, type the password you would like to start using.
  7. In the Confirm New Password box, type your new password again and click the circular arrow button to continue.
  8. Once the message stating your password has been changed appears, click OK. Log off of the computer, and log back in with your new password.


When changing your UWYO Domain Password there are a few things to keep in mind:

Password Strength

A strong password is your first and best line of defense. Please be aware that simple passwords like common words, names or dates, while easy to remember, are insecure and could put your account at risk. Moreover, weak passwords could expose not just your data, but any UWYO information and/or services you have access to. Remember, it's not just the value of what you do or don't have, but what can be done in your name.

For more information on creating a strong password please visit CSI:UW Episode 2 (

Changing Your UWYO Password Could Result in Being Locked Out of Your Account

When changing your password it is important to remember that your previous passwords will be made invalid. This is important because most people have cell phones, tablets, computers and/or computer programs that access UWYO Domain resources such as e-mail, UWYO WiFi or Warehouse networked storage. Once changed your password will need to be re-entered into any service or device connected to UWYO resources. If these device passwords are not updated they will continue to attempt, and fail, to authenticate to the UWYO Domain. This will result in your account being automatically locked for too many failed authentication attempts.

Unlocking Faculty, Staff and UW Employed student accounts requires calling the UW IT Help Desk at 766-HELP (4357). As part of the unlock process Help Desk staff may guide you through changing the password entry on your device and/or will confirm that your password has been updated to prevent additional lockouts.

The most common cause of automatic lockouts following password changes comes from smart phone (iPhone, Android, etc) and tablet (iPad, Nexus, Amazon Fire, etc) devices attempting to connect to UWYO WiFi or check UWYO email. To resolve these issues, it may be necessary to update your password in more than one area of the device settings. For example, properly updating a password on an iPhone or Android phone will require updating the WiFi password; email, calendar and contacts password(s); and the passwords used by any third party Apps.

If you have any additional questions please contact the UW IT Help Desk at 766-HELP (4357).

Reviewed: 0814 By: BW

Additional help with the installation and configuration of
UW-supported software is available:
Contact the IT Help Desk at 766-HELP (4357), option 1
Contact the IT Help Desk at 766-HELP (4357), option 1
Come to the student computer lab in the lobby of the
Information Technology Center.

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