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Student Employees Emailing in a Departmental Capacity

When departments use student employees in roles where they are emailing in a departmental capacity, including emailing outside of UW, we recommend the departments do not have students using the student's UWYO account. When a student employee leaves employment it can cause problems for departments in getting the business emails that were established by the student. The best way to avoid this is for the department to have or set up a generic email account that can be used by student employees for work emails.

Each new student employee can use the same generic account so when student employees change, the department does not need to update contact information or worry about missing emails sent to a previous employee. Generic email accounts can also provide a clearer name for the job function, for example for a department's accounting area. For more information on generic email accounts, including how to request one, please see Generic Mailboxes.


Reviewed: 0515 By: RA

Additional help with the installation and configuration of
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Contact the IT Help Desk at 766-HELP (4357), option 1
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