Office 365 for education offers free email and other software services to academic institutions. The first phase in UW’s transition to Office 365 is to migrate student email. Initially, UW will offer only email in Office 365, but later we plan to offer additional services such as SharePoint personal sites, web applications and collaboration tools. See Office 365 for education (www.microsoft.com/en-us/office365/education/school-services.aspx) for additional information.

User email is being migrated to Office 365 for two primary reasons:

1. To allow UW resources to be reallocated to other projects and
2. To increase users' personal disk space allocation for email

25 Gbytes

All student and non-benefited employees email will be migrated to Office 365 in December 2012 unless they are also a benefited employee or a delegate of a benefited employee. Delegates are individuals that have been given rights to work in someone else’s account, such as managing a calendar or sending out email for someone else. Delegates must stay on the same server as the individual that they have rights to assist, so if you are a delegate for a benefited employee you will not move until the benefited employee moves. Benefited employees and special accounts will be migrated to Office 365 soon after the new year.

You will use your UW credentials. Your username will be your UW email address – for example, username@uwyo.edu. This is a change. Currently, all that is needed is your username without the @uwyo.edu.

Information Technology is planning the migration of email to Office 365 in a phased manner. The first phase of the deployment will be to move student email to Office 365, as student accounts are simpler to migrate. Once the migration of student email is successfully completed, Information Technology will migrate benefited employees and special accounts.

Yes. Users who access email using Outlook or Outlook Web App (OWA) will see minimal changes as a result of the move to Office 365. Other email clients (such as smartphones) will require minor configuration changes.

The most important thing for all Office 365 email users to remember is to enter your email address (johndoe@uwyo.edu) as your username when authenticating.

• Outlook Web App
  • The URL is still https://uwmail.uwyo.edu. Users will be presented with the choice of UW Exchange Email or Office 365 Email. UW Exchange Email should be selected if you aren’t sure if you’ve been migrated or not.
• Outlook
  • Outlook clients will be automatically reconfigured after being moved to Office 365 email.
  • Users will be prompted to restart Outlook.
  • Outlook 2003 will not work with Office 365. Users will need to upgrade to Outlook 2007, 2010 or 2013.
  • For instructions on setting up Outlook 2007/2010/2013, see How to Configure Microsoft Outlook 2007 and 2010 to Access Your UW Email (http://www.uwyo.edu/askit/displaydoc.asp?id=1382).
  • For instructions on setting up Outlook 2011 (Mac), see How to Configure Microsoft Outlook 2011 for Mac to Access Your UWyo Email http://www.uwyo.edu/askit/displaydoc.asp?id=5021.
• Mobile devices using ActivSync (iPhones, Androids, tablets)
  • Users will need to reconfigure their device to connect to a new email server.
  • For iOS devices (e.g. iPhone, iPad), see: How to Configure an iOS (iPhone or iPad) Device to Work with UW’s Office 365 Email System (http://www.uwyo.edu/askit/displaydoc.asp?id=1344).
  • For Android devices, see: How to Configure an Android Device to Work with UW’s Office 365 Email System (http://www.uwyo.edu/askit/displaydoc.asp?id=1343).
• IMAP/POP (various email clients)
  • Users will need to reconfigure their device to connect to a new email server.
  • Use the Microsoft Email Setup Help Wizard at http://help.outlook.com/en-ca/140/dd936216.aspx for assistance and instructions.

No, your user interface, including username and password, will remain the same. However, some email applications may require minor configuration changes (see related FAQ item below).

No, the migration to Office 365 email will not result in the loss of any of your email messages.

Web apps, including Word, Excel, and personal SharePoint web sites, will be available some time during the Spring 2013 semester. These products are not the same as the full Microsoft Office products which can be installed using the following instructions:

• Faculty and Staff, for UW-owned computers
  • Windows – How to Install Microsoft Office Professional Plus 2010 from the UW Network
  • Mac – How to Install Microsoft Office 2011 SP2 for Mac from the UW Network
• Students
  • Windows – How to Download and Install Microsoft Office Professional Plus 2010 (student install)
  • Mac – How to Download and Install Microsoft Office 2011 for Mac (student install)

No, both Office 365 and UW Exchange servers will function as a single integrated system including one Global Address Book (GAL).

Single sign-on is not supported between WyoWeb and Office 365. Users who select Office 365 Email will need to log in with their UW email address and password again to connect to their email.

Yes, very secure. You can read more about the privacy and security of Office 365 at https://www.microsoft.com/en-us/office365/trust-center.aspx.

No, the account deletion process will not change. User accounts will be deleted when the user no longer has an affiliation with the University of Wyoming.

Initially we do not plan to migrate Benefited Employees or Special accounts.

Migrations started on December 14, 2012 at 5 pm, and will continue over winter break. Information Technology will try to email users a couple of days before they are migrated to give them a 48 hour window of time as to when their mailbox will be migrated. It will not be possible to provide specific times.

The easiest way to tell if your mailbox has been migrated is to log into your mailbox using Outlook Web App at https://uwmail.uwyo.edu. If your mailbox has been migrated to Office 365 and you log in using the UW Exchange Email button, then you will receive a notification that you should log into your mailbox using the following link: https://outlook.com/owa/uwyo.edu. You may also choose the Office 365 Email button the next time you wish to log into your email at https://uwmail.uwyo.edu.

Users who use Outlook or Outlook Web Access will not be affected. Those who use IMAP and ActiveSync (e.g. smartphone users) will need to make minor configuration changes.

• Outlook
  • Outlook clients will be automatically reconfigured after being moved to Office 365 email.
  • Users will be prompted to restart Outlook.
  • Outlook 2003 will not work with Office 365. Users will need to upgrade to Outlook 2007, 2010 or 2013.
  • For instructions on setting up Outlook 2007/2010/2013, see How to Configure Microsoft Outlook 2007 and 2010 to Access Your UW Email (http://www.uwyo.edu/askit/displaydoc.asp?id=1382).
  • For instructions on setting up Outlook 2011 (Mac), see How to Configure Microsoft Outlook 2011 for Mac to Access Your UWyo Email http://www.uwyo.edu/askit/displaydoc.asp?id=5021.
• Mobile devices using ActivSync (iPhones, Androids, tablets)
  • Users will need to reconfigure their device to connect to a new email server.
  • For iOS devices (e.g. iPhone, iPad), see: How to Configure an iOS (iPhone or iPad) Device to Work with UW’s Office 365 Email System (http://www.uwyo.edu/askit/displaydoc.asp?id=1344).
  • For Android devices, see: How to Configure an Android Device to Work with UW’s Office 365 Email System (http://www.uwyo.edu/askit/displaydoc.asp?id=1343).
• IMAP/POP (various email clients)
  • Users will need to reconfigure their device to connect to a new email server.
  • Use the Microsoft Email Setup Help Wizard at http://help.outlook.com/en-ca/140/dd936216.aspx for assistance and instructions.

Users that have migrated to Office 365 will no longer be able to access public folders, including the faculty and staff listserv archive. Users that still need access to posts on those lists, but are not already subscribed, can subscribe by following the instructions located at:

Faculty ListServ - https://www.uwyo.edu/facultysenate/faculty-listserv-instructions/
Staff ListServ – https://lists.uwyo.edu/mailman/listinfo/uwstaff-l

Yes, Information Technology will be staffing the IT Help Desk over the Christmas break to provide support. The IT Help Desk can be reached at 307-766-HELP (4357) Option 1 or by emailing userhelp@uwyo.edu. The Help Desk staffing hours can be found at: www.uwyo.edu/infotech/services/helpdesk/.

All mailbox rules including redirect rules will continue to function after the mailbox is migrated. Information Technology highly recommends users use the Outlook client on laptops and desktops.

After migrating to Office 365 you will not be able to verify the identity of senders who use a certificate to sign messages. For instance, when Information Technology sends an announcement to users it is signed with a certificate and shows in OWA like:

If you open the same message in Office 365, you will see:

It is not possible to install the S/MIME control since Office365 does not currently support it.