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Configure UW DSL in Windows XP

Introduction

UW is no longer offering Qwest DSL service to new subscribers.

The University of Wyoming (UW) provides students, staff, and faculty with the ability to purchase DSL service at a discounted rate over other DSL providers. This access requires that you have a functioning DSL modem, a phone line that meets Qwest's requirements, and a valid UWYO domain account. 

Prior to completing the following instructions, you will need to contact Qwest for assistance with installing and configuring your internal or external DSL modem. UW Information Technology (IT) can only provide assistance in checking your UW domain password and ensuring you have entered the correct information as provided in this document. 

If you should need help with installation of your modem, or setup and configuration of software, cables, or dial-up settings, call the Qwest Technical Support Center at 1-800-247-7285.

When placing a call to the Qwest Technical Support Center,

  • Identify yourself as a University of Wyoming subscriber.
  • Request a call ticket number.
  • Ask that the status of the call ticket be left open if your questions have not been resolved.

For assistance with your UW username and password, contact the Information Technology Client Support Help Desk at 766-4357, option 1.

NOTE: UW is not a DSL provider; therefore,  DSL service is not available on the UW campus (i.e. offices, classrooms, residences, apartments, etc).

Procedure

  1. Add and Configure Client for Microsoft Networks

    1. Click the Start menu button, and click Control Panel.
       
    2. In Control Panel, click Network and Internet Connections.
       
    3. In the Network and Internet Connections window, click Network Connections.
       
    4. In the Network Connections window, right-click the DSL Connection icon, and click Properties.
       
    5. In the DSL Properties window, select the Networking tab.
       
    6. In the Networking window, if  Client for Microsoft Networks is listed, continue to step I. If it is not listed, click Install.
       
    7. In the Select Network Component Type window, click Client, and then click Add.
       
    8. In the Select Network Client window, select Client for Microsoft Networks, and click OK.
       
    9. In the DSL Properties window, make sure the Client for Microsoft Networks check box is selected, and click OK (or Close).
      (Image)

      Qwest DSL Services Properties window

       
  2. Configure the TCP/IP Protocol for Dynamic IP Addressing

    1. Click the Start menu button, and click Control Panel.
       
    2. In Control Panel, click Network and Internet Connections.
       
    3. In the Network and Internet Connections window, click Network Connections.
       
    4. In the Network Connections window, right-click the DSL Connection icon, and click Properties.
       
    5. In the DSL Properties window, select the Networking tab.
       
    6. Double-click Internet Protocol (TCP/IP).
       
    7. In the Internet Protocol (TCP/IP) Properties window, make sure Obtain an IP address automatically is selected. Select Use the following DNS server addresses, and type 10.35.60.8 for the Preferred DNS server and 10.25.60.2 for the Alternate DNS server. Click the Advanced button.
      (Image)

      Internet Protocol (TCP/IP) Properties window
       
    8. In the Advanced TCP/IP Settings window, select the WINS tab.
       
    9. Click the Add button, type 10.85.60.100, and click Add.
       
    10. Click the Add button again, type 10.84.60.100, and click Add.
      (Image)

      WINS tab, Advanced TCP/IP Settings window
       
    11. Click OK three times or until you have closed out of all open windows.
       

Tips

  1. UW Faculty and Staff

    1. To connect to UW resources on UWAPPS, click the Start menu button, click Run, and type \\uwapps.  When prompted for a username and password, type your username in the form UWYO\username.
       
    2. To connect to a particular computer (like the computer in your office), click the Start menu button, click Run, and type \\computername\sharename. When prompted for a username and password, type your username in the form UWYO\username. Files may be transferred from the home computer to the office computer. 
       
    3. To map a drive to a computer on the UW network, click the Start menu button, right-click on My Computer, and click Map Network Drive. In the Drive box, select a letter to use for this mapping, and in the Folder box, type the computer and/or share name in the format \\computername\sharename. Select the Reconnect at logon check box, and then click Connect using a different username. Type your username in the format UWYO\username, and then type in your password. Files may be transferred from the home computer to the office computer. 
     
  2. UW Students

    1. To connect to your personal H:\ drive storage, click the Start menu button, click Run, and type \\Arthur\username$.  When prompted for a username and password, type your username in the form UWYO\username. Files may be transferred from the home computer to the personal storage. 
       
    2. To map a drive to your personal H:\ drive storage, click the Start menu button, right-click on My Computer, and click Map Network Drive. In the Drive box, select a letter to use for this mapping, and in the Folder box, type  \\Arthur\username$. Select the Reconnect at logon check box, and then click Connect using a different username. Type your username in the format UWYO\username,  and then type in your password. Files may be transferred from the home computer to the personal storage.
       

 

Reviewed: 0808 By: GG

Additional help with the installation and configuration of
UW-supported software is available:
Faculty/Staff
Contact the IT Help Desk at 766-HELP (4357), option 1
Email UserHelp@uwyo.edu
Contact your IT user consultant
(www.uwyo.edu/infotech/services/helpdesk/uc/)

Students
Email ASU-IT@uwyo.edu
Contact the IT Help Desk at 766-HELP (4357), option 1
Come to the student computer lab in the lobby of the
Information Technology Center.

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