Install Windows XP Service Pack 2 from the UW Network

Introduction

Information Technology (IT) has tested and recommends the installation of Windows XP Service Pack 2. Service Pack 2 provides multiple security enhancements to the Windows XP operating system, including the new Windows Firewall, which has replaced the Internet Connection Firewall, and other components.

The installation of Windows XP Service Pack 2 will not be pushed automatically to UWYO campus computers via Software Update Services (SUS) due to the size of the update and the possibility of problems with the update through SUS. Users can install Service Pack 2 from the Windows Update site (http://windowsupdate.microsoft.com) or, if on campus, from the UW network. This document provides the steps to access and install Windows XP Service Pack 2 from the UW network.

Prior to installing Windows XP Service Pack 2, it is strongly recommended that you back up your computer. Service Pack 2 is an operating system update and though not often, can cause your computer to malfunction and cause loss of data. Additionally, there are known issues with Windows XP Service Pack 2 and specific applications. Go to http://support.microsoft.com/xpsp2swhw for further information on Windows XP Service Pack 2, its components, and the applications that may not function properly after installation.

If you are uncomfortable installing Service Pack 2 on your UW-owned computer or have questions about backing up your data, contact your IT user consultant (http://www.uwyo.edu/InfoTech/services/helpdesk/uc/) for assistance.

Procedure

NOTE: This installation can take up to three hours to complete depending on the speed of your Internet connection and your computer, though it is not necessary for you to interact with it after the first few steps and the final restart.  

1. Accessing the Windows XP Service Pack 2 Share on the UW Network
    
   1. Log on to your computer with your UWYO domain account.
       
   2. Click the Start menu button, and click Run.
       
   3. In the Run window, in the Open box, type \\uwapps\patches\windowsxp\sp2, and click OK.
      
      NOTE: Make sure that you have typed the correct slashes (i.e. \ and not /).
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2. Installing Windows XP Service Pack 2 from the UW Network
    
   1. In the sp2 window, double-click the WindowsXP-KB835935-SP2-ENU.exe file.
      
      NOTE: The .exe extension may not appear depending on how your computer is configured. If this is the case, select the file and not the folder .
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   2. In the Welcome to the Windows XP Service Pack 2 Setup Wizard window, click Next.
      
      NOTE: As this window states, it is recommended that you back up any important files on your computer before proceeding.
       
   3. In the License Agreement window, select I Agree, and click Next.
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   4. In the Select Options window, click Next.
       
   5. In the Completing the Windows XP Service Pack 2 Setup Wizard window, click Finish, and allow your computer to be restarted automatically.

Tips

1. For  information and IT recommendations on the Windows Firewall that is installed with Windows XP Service Pack 2, see How to Enable/Disable the Windows Firewall in Windows XP (www.uwyo.edu/askit/displaydoc.asp?askitdocid=245&parentid=1). 
     
2. Additional Microsoft Windows and Microsoft Office patches can be installed from the UW network at \\uwapps\patches. However, for multiple patch installation, it is recommended that you use the Microsoft update Web sites to assist you in updating your computer:  Windows Update (http://windowsupdate.microsoft.com) and Office Update (http://officeupdate.microsoft.com).
    

Reviewed: 0706 By: CD