Change Your UWYO Domain Password

Introduction

Your UWYO domain account is the account that you use to access WyoWeb and also the account you use to log on to your UW office computer or the UWSTUDENT lab computers, access your UW email, edit your UW Web sites, and access UW dial-up or DSL. Therefore, changing your UWYO domain account password will change it for all of these services at once.

If you know your UWYO domain password and would like to change it, you can now do so from any computer that has Internet access through the WyoWeb portal at http://wyoweb.uwyo.edu, which is the recommended method. You can also change it from any UWYO domain computer.

Recommendations for password maintenance.

NOTE: If you have forgotten your password or have not received it yet, see the Tips section at the end of this document.

Procedure

1. Changing Your UWYO Domain Password Through WyoWeb
   
   NOTE: This method is the recommended method of changing a UWYO domain password as it applies to individuals both on campus and off and can be completed from any computer that has access to the Internet. This is the only method available to individuals that do not have access to campus UWYO domain computers.
   
   
   1. Go to http://wyoweb.uwyo.edu.
       
   2. Log in to WyoWeb with your current UWYO username and password.
       
   3. Once logged in, click My Account in the upper left-hand corner of the page.
       
   4. On the My Account Preferences page, in the Change Password section, in the Current Password box, enter the password you are currently using; in the New Password box, enter the password you would like to start using; in the Confirm Password box, re-enter the new password, and then click the Save Changes button.
      
      NOTE: Make sure to read through the rules for password selection prior to entering a new password.
       
   5. If your new password was entered successfully and met with the rules for password selection, you will see "Your password has been successfully changed" in red in the following page. If your password was not entered successfully or did not meet the rules for password selection, you will be presented with the reason in red on the following page and will need to re-enter your password selection.
       
   6. Once your password has been changed successfully, click the Done button to return to the WyoWeb tab that you began in.
       
2. Changing Your UWYO Domain Password from a UWYO Domain Computer
   
   NOTE: This method can only be completed from a UWYO domain computer (i.e. your on campus UWYO office computer or a UWSTUDENT lab computer).
    
   1. Log onto a UWYO domain computer with your current UWYO domain username and password. Make sure the Log on to box shows UWYO.
       
   2. Once logged on, press CTRL+ALT+DEL.
       
   3. In the Windows Security window, click Change Password.
       
   4. In the Change Password window, in the Old Password box, type the password you are currently using.
       
   5. In the New Password box, type the password you would like to start using.
       
   6. In the Confirm New Password box, type your new password again.
       
   7. Click OK.
       
   8. Once the message stating your password has been changed successfully has appeared, click OK.
       
   9. Log off of the computer, and log back in with your new password.

Tips

1. If you have forgotten your password after originally setting it through WyoWeb by answering the personal security questions that are a part of the process, you can reset it through WyoWeb by clicking on Forgot your password? Click here in the Secure Access Login box, entering your username, and then answering the personal questions as you had originally.
   
   NOTE: These answers are case sensitive, so you need to enter them exactly as you originally had.
    
2. If you cannot remember the answers that you had originally provided through WyoWeb, contact the IT Help Desk for assistance.

3. When changing your UWYO domain password, you should consider various devices you may have that use cached passwords to access email and domain resources. While it is trivial to initially change your password, other devices that are already logged in and using your old (cached) domain password may quickly cause your account to be locked out as a result of failed attempts to authenticate. For example, a cell phone configured to automatically connect to the UWyo wireless system using cached user credentials may cause such a failure. After one or more failed attempts, users are normally prompted to enter the correct credentials; however all failed authentication attempts will be recorded by Active Directory. After a specific number of failed attempts the account will be locked out for a short period of time - more information.

   Below is a list of possible devices, and associated cached passwords, that may exist for any user:

   Possible Devices	Application
   Office desktop	Domain authentication Outlook
   Wi-Fi devices (laptop, iPod, iPad, etc)	Outlook UWyo wireless
   Home desktop	Outlook or IMAP email client
   Cell phone	Email client
   Home UW DSL router	Domain authentication
   Other	OneNote syncing to warehouse storage

   The easiest and safest way to reset your domain password is to turn off or log off of all devices where you use your UWYO domain password except for the device used to change your password. Then launch individual applications which use your UWYO domain password one application at a time and one computer at a time until all computers and applications using cached passwords have been updated.

Reviewed: 0811 By: MM