Coe Library 510-D
The analysis involves reviewing a set of course evaluations for themes and key issues. If an instructor is interested in a particular course, several sets of evaluations might be examined. Sometimes the instructor asks the consultant to be attentive to a particular issue. For example, how can comments about difficulty of readings be interpreted?
The process involves two steps. First, the instructor gives a set of course evaluation materials to the consultant. The consultant examines the set, identifying themes and key issues. Then, the consultant and the instructor sit down together for a discussion. Any follow-up meetings are up to the instructor. The initial discussion will be a 45 - 60 minute conversation, with follow up meetings as requested. The analysis is informal and confidential unless the instructor specifies otherwise.
Certain times seem better than others. It’s especially valuable to look at evaluations when revising a syllabus. If an instructor is concerned about the content or tone of the evaluations, then, as soon as possible is advisable.
Instructors might think of the consultant as “another set of eyes.” Most instructors are hypersensitive about mean-spirited comments. They might overlook important themes in a set of evaluations. A close look at course evaluations also validates what’s working well and uncovers valid suggestions for change.