Employees Human Resources - Classification Compensation
This is a description of a staff position at the University of Wyoming, not a job opening announcement. Current job openings can be found at the Prospective Employees page.
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities required.
Reports to: Designated Supervisor
UW Job Code: 3001
UW Job Family: 35
SOC Code: 21-1012
Pay Grade: 17
Date: December 22, 2010
Processes, under limited supervision, all applications, transcripts, test scores and correspondence for new, re-enrolling, transfer, outreach and international student applications for undergraduate and graduate admissions to the University of Wyoming.
Education: Associate's Degree
Experience: 2 years of related progressively responsible work experience
Knowledge, Skills, and Abilities
- Customer service standards and procedures.
- Time management principles and practices.
- Communication methods and techniques.
- Academic standards governing student probation, suspension, and/or expulsion.
- Student recruitment and retention issues.
- Organizational structure, workflow, and operating procedures.
- Admissions standards.
- Transfer credit processes, procedures, and requirements.
- Problem resolution.
- Available University resources and programs.
- Processes and regulations in dealing with undeclared, probationary, conditionally admitted, suspended, or reinstated students.
- Applicable legislation, standards, policies and procedures within specialty area.
- University programs of study, services and resources.
- Applicable University student forms.
- On-line data entry to information systems.
- Routine mathematical calculations.
- Applicable computer formats, systems, and software in use in area of specialty.
- Degree checks and transcript evaluations.
Skills and Abilities to:
- Manage and maintain records and databases.
- Keyboard information into information systems.
- Make appropriate recommendations based on logical and justifiable reasoning.
- Perform degree checks and transcript evaluations.
- Analyze course prerequisites, certification, and/or curriculum/graduation requirements.
- Evaluate student transcripts and/or records.
- Analyze program requirements, university requirements, and/or curriculum/graduation requirements.
- Communicate effectively, both orally and in writing.
- Analyze and solve problems.
- Manage time and establish priorities.
- Work effectively with a variety of populations in a diverse community.
- Foster a cooperative work environment.
- Use personal computers and related software applications.
- Maintain confidentiality.
- Strong interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community.
- Attend to details.
Characteristic Duties and Responsibilities
Process and load all applications for admission using computers and software in area; review and update student information as new documents arrive. Load application fee.
Evaluate and recalculate GPA for most transcripts, and all international students.
Determine the eligibility of students for for admission and load as appropriate.
Provide customer service to students and parents.
Maintain accurate records to assure that complete official academic records are on file.
Train and assist new employees, including student workers. Provide double checks for accuracy and assist with necessary clean-up reports.
Meet with campus departments as necessary to evaluate and develop new processes when needed and serve as a resource.
Provide back up and assist with scanning, indexing, front-desk coverage, big mailings and data entry.
May assist with large mailings
Maybe help with check-in during Saturday events.
No major sources of discomfort, standard office environment.
Authorized by Classification/Compensation, Human Resources
Employees may be requested to perform job-related tasks other than those specifically presented in this description. Participating in the University's hazardous waste minimization program is part of the job of each employee who uses (or may come in contact with) hazardous materials. Fair Labor Standards Act (exempt/non-exempt) is designated by position. University of Wyoming actively supports Americans with Disabilities Act and will consider reasonable accommodations.