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Classification Description|Employees Human Resources – Classification Compensation

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Classification Compensation
Campus: 139 Wyoming Hall
Mail: Dept 3422
1000 E University Ave
Laramie, WY 82071-2000
Phone: 307.766.2377
Fax: 307.766.5607
Office Hours
Regular: 8:00am - 5:00pm
Summer: 7:30am - 4:30pm
Monday - Friday

Classification Description

This is a description of a staff position at the University of Wyoming, not a job opening announcement. Current job openings can be found at the Prospective Employees page. The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities required.

Area Coordinator, Residence Life & Dining Services

Reports to: Designated Supervisor

UW Job Code: 3719

UW Job Family: 35

SOC Code: 11-9141

Pay Grade: 18

Date: July 01, 2008

Job Purpose:

Coordinates the operational, personnel, and program functions for designated areas within Residence Life & Dining Services, as directed.

Minimum Qualifications


Bachelor's Degree in related field


2 years work-related experience

Knowledge, Skills, and Abilities

Knowledge of:

  • Comparable-sized housing project operations.
  • Human resources concepts, practices, policies and procedures.
  • University policies and regulations involving students and department.
  • Work schedule and work force coordination and supervision.
  • Office policies, practices and procedures.
  • Coordination tactics and practices with department and University personnel.
  • Emergency response policies and procedures.
  • Report and technical writing.
  • Data compilation, manipulation and reporting.
  • Effective counseling techniques and procedures.
  • University services and referral processes.
  • Customer service standards and procedures.
  • Training techniques and applications.
  • Resident safety and security regulations, policies, procedures and practices.
  • Accounts receivable procedures and practices.
  • Payroll policies and procedures.
  • Student recruitment and retention issues.

Skills and Abilities to:

  • Provide appropriate advice or counsel applicable to University, state, federal, or local regulations.
  • Communicate effectively, both orally and in writing.
  • Manage and supervise staff and students effectively.
  • Train others and provide project leadership.
  • Make administrative/procedural decisions and judgments.
  • Organize, prioritize, and schedule work assignments.
  • Manage property.
  • Organize resources and establish priorities.
  • Foster a cooperative work environment.
  • Provide employee development and performance management skills.
  • Resolve customer complaints and concerns.
  • Design and implement opinion surveys and other information gathering tools.
  • Work effectively with a wide range of constituencies in a diverse community.
  • Investigate and analyze information and to draw conclusions.

Characteristc Duties and Responsibilities

Essential Functions:

Coordinate work schedules of support staff; provide 24-hour office operations and coverage; prepare associated reports for designated area.

Provide and coordinate counseling to students and/or family; confer with and refer students, and/or family, or student groups to other appropriate University, community or state facilities, as necessary.

Support and enforce University policies and regulations and provide interpretation to students and/or family.

Provide advice to students and/or family, or student government groups; maintain records of funds and attend meetings; attend assigned programs and functions.

Respond to emergency calls from residents; follow emergency procedures; determine if further follow-up is necessary.

Train or provide training to support staff on safety and emergency procedures.

Assist campus police with disciplinary problems with residents, as necessary.

Coordinate maintenance and housekeeping needs with appropriate staff.

Supplemental Functions:

Assist in coordinating vending and laundry concessions. 

Process financial, maintenance and roster records.

Working Conditions:

Housing/office environment; regular exposure to noise; occasionally subject to fire hazards or temperature changes; some exposure to dangerous situations from domestic, suicidal, or other resident disturbances.

Authorized by Classification/Compensation, Human Resources

Employees may be requested to perform job-related tasks other than those specifically presented in this description. Participating in the University's hazardous waste minimization program is part of the job of each employee who uses (or may come in contact with) hazardous materials. Fair Labor Standards Act (exempt/non-exempt) is designated by position. University of Wyoming actively supports Americans with Disabilities Act and will consider reasonable accommodations.

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