This is a description of a staff position at the University of Wyoming, not a job opening announcement. Current job openings can be found at the Prospective Employees page. The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities required.
Reports to: Designated Supervisor
UW Job Code: 3991
UW Job Family: 43
SOC Code: 43-1011
Pay Grade: 18
Date: July 01, 2008
Assist with managing the operational, financial and personnel functions of the Athletic Ticket Office.
Assist with managing and participate in the daily operational functions of the Athletic Ticket Office, as directed.
Supervise support staff; trains, schedule assignments, provide customer service problem resolutions.
Coordinate ticket sale functions for Olympic sporting events and non-athletic events like concerts, tournaments, etc.; provide staffing and scheduling of support services staff, event reconciliation, and management reporting.
Coordinate consignment ticket sales functions including away events.
Assist Manager by supervising customer services functions and assist in resolving problems; report issues of concern to supervisor.
Assist in administering all ticket policies, procedures, and practices; confer with Manager on appropriate interpretation of same.
Assist in developing annual budget and monitoring expenditures.
Assist with special projects, as directed.
May travel occasionally as related to events, conferences, or meetings.
No major sources of discomfort; standard office environment at arena auditorium. Regular exposure to video terminal display. Occasional travel may be required with occasional exposure to weather or traveling hazards.
Authorized by Classification/Compensation, Human Resources
Employees may be requested to perform job-related tasks other than those specifically presented in this description. Participating in the University's hazardous waste minimization program is part of the job of each employee who uses (or may come in contact with) hazardous materials. Fair Labor Standards Act (exempt/non-exempt) is designated by position. University of Wyoming actively supports Americans with Disabilities Act and will consider reasonable accommodations.