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Classification Description

Employees Human Resources – Classification Compensation

Classification Description

This is a description of a staff position at the University of Wyoming, not a job opening announcement. Current job openings can be found at the Prospective Employees page. The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities required.

Assistant Manager, Transit & Parking Services

Reports to: Designated Supervisor

UW Job Code: 3071

UW Job Family: 31

SOC Code: 11-3071

Pay Grade: 20

Date: July 01, 2008

Job Purpose:

Assist in the management of the operational, financial and personnel functions of the Transit & Parking Services department. 

Minimum Qualifications


Bachelor's Degree


2 years work-related experience

Required Licensure, Certification, Registration, or Other Requirements:

Valid driver's license

Knowledge, Skills, and Abilities

Knowledge of:

  • Conflict resolution techniques.
  • Special events parking methods, procedures, and techniques.
  • University, city, county, state and federal regulations as related to Transit and Parking Services functions.
  • Planning and scheduling techniques.
  • Federal, state and local safety regulations, protocols, and/or procedures.
  • Employee hiring, supervision, and assessment policies and procedures.
  • DOT, FCC, NMAC, ADA, and NTSB regulations pertaining to the day-to-day operation of a public shuttle system.
  • MS Office and/or comparable productivity software.
  • Business and operational aspects of running a shuttle-based public transportation system, including disabled/paratransit services and group transportation.
  • Campus parking lot management and operations.
  • Sales processes of parking privileges, revenue collections, citations/appeals processes and procedures. 

Skills and Abilities to:

  • Manage projects, priorities, and time to meet demanding and conflicting deadlines.
  • Prepare and manage budgets.
  • Make administrative/procedural decisions and judgments.
  • Work collaboratively with others, building positive interdepartmental working relationships.
  • Develop marketing and public awareness materials.
  • Communicate effectively, both orally, interpersonally, and in writing.
  • Resolve difficult or stressful customer service issues.
  • Supervise and train employees, including organizing, prioritizing, and scheduling work assignments.
  • Foster a cooperative work environment.
  • Examine and re-engineer operations and procedures, formulate policy, and develop and implement new strategies and procedures.
  • Gather data, compile information, and prepare reports.
  • Provide excellent customer service.
  • Develop, plan, and implement short- and long-range goals.
  • Use personal computers and related software applications.
  • Develop and deliver presentations.
  • Develop and maintain record keeping systems and procedures.

Characteristic Duties and Responsibilities

Essential Functions:

Assist in the management, coordination, and daily operation of Transit and Parking Services.

Hire, manage, and train employees in enforcement/collection and day lot/office operations and bus operations.

Ensure operations are in compliance with policies and procedures outlined in University parking regulations and Americans with Disabilities Act requirements.

Support daily parking operations by: managing office, preparing daily reconciliation for all sales and collections, developing/maintaining parking databases and generating statistical reports, and coordinating with Traffic Appeals Committee.

Coordinate physical operations by organizing appropriate University or outside entity signage and striping needs and maintenance requests; oversee purchase of necessary equipment and materials; assist with planning long term parking/transit needs; and assist with the development and production of literature for transit and parking.

Facilitate campus awareness of parking and transit operations through coordination of: campus event parking, off-site promotion/sales of parking permits, evening events, marketing campaigns and public awareness efforts.

Act as manager in manager's absence and represent manager when necessary.

Supplemental Functions:

Oversee special projects as assigned.

Travel occasionally as related to conferences, or meetings, or to make presentations.

Working Conditions:

Office environment; occasional exposure to fumes and noise; occasional exposure to mechanical or electrical hazards in garage area; and occasional travel with exposure to weather or traveling hazards. Routine exposure to video terminal displays.

Authorized by Classification/Compensation, Human Resources

Employees may be requested to perform job-related tasks other than those specifically presented in this description. Participating in the University's hazardous waste minimization program is part of the job of each employee who uses (or may come in contact with) hazardous materials. Fair Labor Standards Act (exempt/non-exempt) is designated by position. University of Wyoming actively supports Americans with Disabilities Act and will consider reasonable accommodations.

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