This is a description of a staff position at the University of Wyoming, not a job opening announcement. Current job openings can be found at the Prospective Employees page. The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities required.
Reports to: Designated Supervisor
UW Job Code: 3082
UW Job Family: 33
SOC Code: 11-3011
Pay Grade: 19
Date: July 01, 2006
Assists with supervising and coordinating the operations of the Accounts Receivable office including preparation and review of student billing records in accordance with federal law, state statutes, and University policies; determines refunds for students and lenders upon withdrawal, and counsels non-students, students, and parents regarding student financial issues.
Provide detailed student financial account analysis and effectively communicate the results to customers in person and over the phone regarding proper charges, refunds, penalty assessments, and back check debts.
Respond to billing inquiries through explanation of applicable University policies, federal and state laws.
Check, verify, and stop/or approve all refunds for students with a credit balance created by financial aid credits, payments, or cancellations of charges.
Account analysis and management of the APHEC (Advanced Payment of Higher Education Costs) program for the University and community colleges throughout the state that utilize APHEC funds.
Communicate with other University offices to effectively coordinate Accounts Receivable functional operations.
Administer third party billings concerning payments of student charges by governmental agencies or private companies.
Compiles and computes outstanding receivables from all University departments for the purpose of year end reporting.
Serve as resource to and liaison with University departments and outside agencies and organizations; provide information and reports relative to billing and receivable records as appropriate; provide problem resolution.
Discuss complicated situations with supervisor and offer ideas for resolution.
May act on behalf of Supervisor, Accounts Receivable in his/her absence.
Serve on teams to provide expertise in the area of billing and receivables.
No major sources of discomfort, standard office environment.
Authorized by Classification/Compensation, Human Resources
Employees may be requested to perform job-related tasks other than those specifically presented in this description. Participating in the University's hazardous waste minimization program is part of the job of each employee who uses (or may come in contact with) hazardous materials. Fair Labor Standards Act (exempt/non-exempt) is designated by position. University of Wyoming actively supports Americans with Disabilities Act and will consider reasonable accommodations.