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Classification Compensation

Campus: 139 Wyoming Hall

Mail: Dept 3422

1000 E University Ave

Laramie, WY 82071-2000

Phone: 307.766.2377

Fax: 307.766.5607


Office Hours

Regular: 8:00am - 5:00pm

Summer: 7:30am - 4:30pm

Monday - Friday

Human Resources Contact List

Classification Description

Employees Human Resources – Classification Compensation

Classification Description

This is a description of a staff position at the University of Wyoming, not a job opening announcement. Current job openings can be found at the Prospective Employees page. The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities required.

Assistant Supervisor, Accounts Receivable

Reports to: Designated Supervisor

UW Job Code: 3082

UW Job Family: 33

SOC Code: 11-3011

Pay Grade: 19

Date: July 01, 2006

Job Purpose:

Assists with supervising and coordinating the operations of the Accounts Receivable office including preparation and review of student billing records in accordance with federal law, state statutes, and University policies; determines refunds for students and lenders upon withdrawal, and counsels non-students, students, and parents regarding student financial issues.

Minimum Qualifications


Vocational School, On-the-Job Experience, or Associate Degree


1 year work-related experience

Knowledge, Skills, and Abilities

Knowledge of:

  • Accounting principles, standards, laws, billing and collection procedures, financial reporting and computerized accounting.
  • Computerized information systems used in financial and/or accounting applications.
  • Accounts receivable principles, procedures, standards, and documentation within a university environment.
  • Methods, practices and terminology used in complex financial clerical work including accounting principles.
  • Student financial accounts posting and collections.
  • Account error detection and correction.
  • Bad debt and returned checks policies and procedures.
  • Fee waiver calculations and application to accounts.
  • Short term emergency loan processes and procedures.
  • Budgeting and cost estimation.
  • Accounts receivable system reporting.
  • Security and confidentiality rules and regulations.

Skills and Abilities to:

  • Manage time to meet demanding deadlines.
  • Interpret and analyze financial documents.
  • Communicate effectively, both verbally and in writing.
  • Work effectively with a wide range of constituencies in a diverse community.
  • Explain current and prevailing policies and procedures.
  • Listen actively to detailed information, analyze situations, and make determinations regarding appropriate policy exception allowances or denials.
  • Effectively operate computerized financial applications and reporting methods for accounting, billing, invoicing and payment processing; accurately perform typing, data entry, calculations and record keeping.
  • Plan and organize work to meet deadlines.
  • Analyze accounts, prepare journals, maintain ledgers and produce reports with accuracy.
  • Understand and interpret laws, principles and procedures involved in fiscal record keeping and accounting functions.
  • Understand and carry out general instructions and written guidelines and procedures working independently.
  • Ability to effectively document and communicate procedures, teach others routine functions and recommend service-oriented improvements to procedures and processes.
  • Exhibit patience and tact in dealing with a variety of people;
  • Maintain security and confidentiality of information and the office.

Characteristc Duties and Responsibilities

Essential Functions:

Provide detailed student financial account analysis and effectively communicate the results to customers in person and over the phone regarding proper charges, refunds, penalty assessments, and back check debts.

Respond to billing inquiries through explanation of applicable University policies, federal and state laws.

Check, verify, and stop/or approve all refunds for students with a credit balance created by financial aid credits, payments, or cancellations of charges.

Account analysis and management of the APHEC (Advanced Payment of Higher Education Costs) program for the University and community colleges throughout the state that utilize APHEC funds.

Communicate with other University offices to effectively coordinate Accounts Receivable functional operations.

Administer third party billings concerning payments of student charges by governmental agencies or private companies.

Compiles and computes outstanding receivables from all University departments for the purpose of year end reporting.

Serve as resource to and liaison with University departments and outside agencies and organizations; provide information and reports relative to billing and receivable records as appropriate; provide problem resolution.

Discuss complicated situations with supervisor and offer ideas for resolution. 

Supplemental Functions:

May act on behalf of Supervisor, Accounts Receivable in his/her absence.

Serve on teams to provide expertise in the area of billing and receivables.

Working Conditions:

No major sources of discomfort, standard office environment.

Authorized by Classification/Compensation, Human Resources

Employees may be requested to perform job-related tasks other than those specifically presented in this description. Participating in the University's hazardous waste minimization program is part of the job of each employee who uses (or may come in contact with) hazardous materials. Fair Labor Standards Act (exempt/non-exempt) is designated by position. University of Wyoming actively supports Americans with Disabilities Act and will consider reasonable accommodations.

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