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Classification Compensation

Campus: 139 Wyoming Hall

Mail: Dept 3422

1000 E University Ave

Laramie, WY 82071-2000

Phone: 307.766.2377

Fax: 307.766.5607


Office Hours

Regular: 8:00am - 5:00pm

Summer: 7:30am - 4:30pm

Monday - Friday

Human Resources Contact List

Classification Description

Employees Human Resources – Classification Compensation

Classification Description

This is a description of a staff position at the University of Wyoming, not a job opening announcement. Current job openings can be found at the Prospective Employees page. The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities required.

Associate Director, Student Financial Aid

Reports to: Designated Supervisor

UW Job Code: 3017

UW Job Family: 34

SOC Code: 13-2072

Pay Grade: 24

Date: July 01, 2008

Job Purpose:

Assists the Director with the operational, financial and personnel functions of the Office of Student Financial Aid.

Minimum Qualifications


Bachelor's Degree in a related field


4 years work-related experience

Knowledge, Skills, and Abilities

Knowledge of:

  • Current federal, state and University regulations involving financial aid benefits.
  • University accounting/budget system.
  • Principles, practices, methodology, and procedures for the provision of student financial aid.
  • A broad range of relevant multi-user computer systems, applications, and /or equipment.
  • Financial/business analysis techniques.
  • Staff hiring procedures.
  • Current and developing information services capacity requirements to support operational needs and directions.
  • Financial aid delivery mechanisms and new developments therein.
  • Financial aid programs and processing operations.
  • Federal and private student assistance programs.
  • Rules and regulations governing student aid awards and procedures for manipulation.
  • Conflict resolution practices, policies, and procedures.
  • Data collection, analysis, and application.
  • Technical form preparation and interpretation.
  • Program development, implementation, and assessment.
  • Off-campus student financial aid regulations and awards.
  • Marketing and publications processes and procedures.

Skills and Abilities to:

  • Perform under pressures associated with reporting deadlines.
  • Supervise and train staff, including organizing, prioritizing, and scheduling work assignments.
  • Plan, develop, coordinate, and direct student financial aid programs and initiatives.
  • Budget preparation and fiscal management.
  • Identify and secure alternative funding/revenue sources.
  • Foster a cooperative work environment.
  • Employee development and performance management.
  • Use independent judgment and to manage and impart information to a range of clientele and/or media sources.
  • Relate to the community and effectively develop interpersonal skills, and the ability to communicate and work effectively with a diverse community.
  • Examine and reengineer operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
  • Use a variety of computer formats and related software.
  • Manage time.
  • Manage budgets.
  • Resolve customer complaints and concerns.
  • Research, write technically and evaluate statistics.
  • Effectively resolve conflicts and problems.
  • Travel from location to location.

Characteristc Duties and Responsibilities

Essential Functions:

Monitor, evaluate, and recommend improvements to mechanisms for delivery of financial aid to qualified student applicants.

Coordinate financial aid processing operations (utilizing, critiquing, and enhancing computer, paper, and customer service processes) and integration of aid programs.

Analyze student eligibility for financial aid; review and approve student loans.

Administer multiple student assistance programs (Federal and private).

Advise students regarding financial aid opportunities and procedures; respond to inquiries from students and parents; interpret and explain government and other regulatory requirements relative to financial aid.

Review, monitor, and adjust student aid awards as necessary.

Resolve student appeals pertaining to their financial aid eligibility/awards.

Collect and analyze data; prepare financial aid reports and applications for funds; prepare forms for office and student use.

Present statewide programs to students and parents; compile and edit student financial aid informational materials; coordinate financial aid delivery to off-campus students.

Supplemental Functions:

Keep abreast of developments in the field of student financial aid by reviewing current literature and bulletins, attending workshops, training sessions, and the like.

Act on behalf of Director.

Working Conditions:

No major sources of discomfort, standard office environment. Regular travel required.

Distinguishing Features:

Associate Director: The Associate Director level acts with full-delegated authority as Director. As the Unit Administrator directs the operational, financial, and personnel functions of the unit including fiscal planning and management and strategic planning, hiring, firing, grievances and conflict resolutions, employee evaluations. The majority of support staff report directly to this level. The Associate Director level is the senior level and direct successor to the Unit's Appointing Authority in their absence. 
Assistant Director: The Assistant Director assists the Unit Administrator with the operational, financial, and personnel functions of the unit or directs a specified entity within the unit.
In a Unit with both an Associate Director and Assistant Director level, the Associate Director level is the level with a much broader scope of responsibility and is called upon to "act as Director with full decision-making authority in their absence." In a Unit with only one level (either an Associate Director or an Assistant Director), whichever level is present may be called on to temporarily "act on behalf of Director in their absence, as directed."

Authorized by Classification/Compensation, Human Resources

Employees may be requested to perform job-related tasks other than those specifically presented in this description. Participating in the University's hazardous waste minimization program is part of the job of each employee who uses (or may come in contact with) hazardous materials. Fair Labor Standards Act (exempt/non-exempt) is designated by position. University of Wyoming actively supports Americans with Disabilities Act and will consider reasonable accommodations.

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