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Classification Description|Employees Human Resources – Classification Compensation

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Classification Compensation
Campus: 139 Wyoming Hall
Mail: Dept 3422
1000 E University Ave
Laramie, WY 82071-2000
Phone: 307.766.2377
Fax: 307.766.5607
Office Hours
Regular: 8:00am - 5:00pm
Summer: 7:30am - 4:30pm
Monday - Friday

Classification Description

This is a description of a staff position at the University of Wyoming, not a job opening announcement. Current job openings can be found at the Prospective Employees page. The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities required.

Automotive Service Writer

Reports to: Designated Supervisor

UW Job Code: 6249

UW Job Family: 62

SOC Code: 53-1031

Pay Grade: 18

Date: June 05, 2006

Job Purpose:

Coordinate vehicle service and repairs of all Laramie-based university vehicles with sublet vendors, track service and repairs in computerized fleet management software, and track and disseminate associated invoices/paperwork.

Minimum Qualifications


Vocational School, On-the-Job Experience, or Associate's Degree


1 year work-related experience

Required Licensure, Certification, Registration, or Other Requirements:

  • Valid Driver's License

Knowledge, Skills, and Abilities

Knowledge of:

  • Planning and scheduling techniques.
  • Cost estimating and fiscal management principles and procedures.
  • Inventory management.
  • Federal, state, and local codes and ordinances pertinent to automotive and maintenance area.
  • Customer services standards and procedures.
  • Automotive trade repairs and maintenance.
  • Manufacturer warranties and their stipulations.
  • Fleet management software systems and work order processing. 

Skills and Abilities to:

  • Supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
  • Foster a cooperative work environment.
  • Organize resources and establishing priorities.
  • Work effectively with a wide range of constituencies in a diverse community.
  • Communicate effectively, both orally and in writing.
  • Develop and/or maintain record keeping systems and procedures.
  • Coordinate quality assurance programs in automotive area.
  • Use Microsoft applications (Word, Excel).
  • Coordinate and direct the repair/servicing of UW vehicles in a time-sensitive fashion.
  • Inspect vehicles received back from vendor(s) for quality control.
  • Interpret appropriate UW UniRegs.
  • Maintain accurate records and provide necessary reports.
  • Meet appropriate deadlines in the processing of invoices and work orders.
  • Prioritize work assignments to ensure Fleet Vehicles are ready for customers.

Characteristc Duties and Responsibilities

Essential Functions:

Coordinate, on a daily basis, with appropriate vendor(s) the repair and servicing of Laramie-based vehicles which includes prioritization, scheduling, and follow-up of repair work, consulting with UW personnel as to repair/service needs and relaying information to vendor, and maintaining accurate vehicle status in the fleet management system.

Approve vehicle repairs and inspect vehicles received back to be sure repairs specified are completed and of good quality.

Monitor and utilize warranties as appropriate; schedule vehicles for dealer recall notice repairs.

Coordinate pickup and delivery of vehicles with vendor.

Responsible for the timely recording of all vendor invoices and reconciliation of discrepancies; inventory management, and inspection of new vehicles.

Assist Car Pool by monitor and record fuel tank inventories daily; supervise employees in Car Wash area.

Working Conditions:

Shop/garage environment and vehicles; regularly exposed to outdoor conditions, noise, fumes, vibration and electrical, mechanical, chemical, and fire hazards; occasionally subject to confined spaces, poor lighting, and elevated heights; regular travel to repair or transport disabled vehicles.

Authorized by Classification/Compensation, Human Resources

Employees may be requested to perform job-related tasks other than those specifically presented in this description. Participating in the University's hazardous waste minimization program is part of the job of each employee who uses (or may come in contact with) hazardous materials. Fair Labor Standards Act (exempt/non-exempt) is designated by position. University of Wyoming actively supports Americans with Disabilities Act and will consider reasonable accommodations.

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