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Classification Description|Employees Human Resources - Classification Compensation

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Classification Compensation
Campus: 139 Wyoming Hall
Mail: Dept 3422
1000 E University Ave
Laramie, WY 82071-2000
Phone: 307.766.2377
Fax: 307.766.5607
Office Hours
Regular: 8:00am - 5:00pm
Summer: 7:30am - 4:30pm
Monday - Friday

Classification Description

This is a description of a staff position at the University of Wyoming, not a job opening announcement. Current job openings can be found at the Prospective Employees page. The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities required.

Computer Maintenance Technician

Reports to: Designated Supervisor

UW Job Code: 5251

UW Job Family: 51

SOC Code: 49-2011

Pay Grade: 20

Date: July 01, 2004

Job Purpose:

Install, maintain, upgrade hardware and software computer applications and computer peripheral equipment (printers, scanners, etc.); troubleshoot computer or network problems.

Minimum Qualifications


Associate's Degree in Computer Science or related field


1 year work-related experience

Required Licensure, Certification, Registration, or Other Requirements:


Knowledge, Skills, and Abilities

Knowledge of:

  • Various computer hardware and software applications.
  • Various computer systems.
  • Various network systems and computer peripheral equipment.
  • Virus protection practices and procedures.
  • Diagnostic utility programs.

Skills and Abilities to:

  • Perform software and peripheral installations.
  • Troubleshoot and resolve computer and/or network related problems.
  • Communicate effectively.

Characteristc Duties and Responsibilities

Essential Functions:

Install, maintain, and upgrade hardware and software computer applications and computer peripheral equipment (printers, scanners, etc.).

Communicate with users to locate computer or network problems.

Assist by troubleshooting computer or network problems and provide resolution to users, and, as needed, work with other users or staff from Information Technology.

Provide liaison work with Information Technology, as directed.

Provide/oversee computer security and user accounts including management of passwords/file protection for designed users.

May maintain assigned web pages utilizing web software and providing links to other resources.

May work on computer and related equipment in large or small computer labs.

May interact with vendors on warranty issues.

May be on-call for after regular business hour emergencies.

Supplemental Functions:

Stay current on new computer related technology.

May attend meetings, as directed.

May recommend computer or computer-related equipment purchases.

Working Conditions:

No major sources of discomfort; office/computer lab environment. Regular exposure to moving mechanical parts and electrical hazards.

Authorized by Classification/Compensation, Human Resources

Employees may be requested to perform job-related tasks other than those specifically presented in this description. Participating in the University's hazardous waste minimization program is part of the job of each employee who uses (or may come in contact with) hazardous materials. Fair Labor Standards Act (exempt/non-exempt) is designated by position. University of Wyoming actively supports Americans with Disabilities Act and will consider reasonable accommodations.

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