This is a description of a staff position at the University of Wyoming, not a job opening announcement. Current job openings can be found at the Prospective Employees page. The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities required.
Reports to: Designated Supervisor
UW Job Code: 5206
UW Job Family: 51
SOC Code: 43-9011
Pay Grade: 17
Date: July 01, 2004
Supervises, operates, monitors and maintains security of computer input/output equipment; troubleshoots problems; provides assistance and training to other operators.
Supervise, assign and monitor work of Computer Operators scheduled on designated shift.
Maintain computer and peripheral operating documentation.
Refer and/or rebuild job streams terminated by computer or program malfunction.
Analyze and correct routine system malfunctions; provide assistance to system programmer or engineer in resolving complex problems.
Recreate computer files destroyed by computer or program malfunction or consult with appropriate staff member to recreate files.
Respond to user inquiries, analyze problems and refer to the appropriate staff member.
Advise operators; instruct and train in methods and procedures of operating computer systems; check and approve work.
Assist with operator shift schedule.
Assist with physical planning of equipment.
Maintain inventory of consumable supplies.
Attend in-house training sessions and meetings; may serve as an instructor during some training sessions.
Environmentally controlled machine room; regularly exposed to confined spaces, noise, and video terminal displays; occasionally subject to mechanical and electrical hazards.
Computer Operator: Under general supervision, operates, monitors, and maintains security of computer input/output equipment and peripheral equipment. Troubleshoots routine problems and refers specific problems/questions to supervisor.
Computer Operator, Senior: Under limited supervision, operates, monitors and maintains security of computer input/output equipment. Supervises, assigns and monitors work of Computer Operator. Maintains documentation, rebuilds job streams terminated by computer or program malfunctions and recreates computer files. Instruct and train in methods and procedures of operating computer systems.Supervisor, Computer Operations: Supervises the operational, budgetary, and personnel functions of the Computer Operations area. Manages maintenance contracts for computers and peripheral equipment and makes recommendations software/hardware purchase options. Prepares budget and maintain expenditures, maintains equipment inventory and develop operations and backup procedures documentation. Responds to system failures. Directs installation, modification and testing of new systems software and hardware.
Authorized by Classification/Compensation, Human Resources
Employees may be requested to perform job-related tasks other than those specifically presented in this description. Participating in the University's hazardous waste minimization program is part of the job of each employee who uses (or may come in contact with) hazardous materials. Fair Labor Standards Act (exempt/non-exempt) is designated by position. University of Wyoming actively supports Americans with Disabilities Act and will consider reasonable accommodations.