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Classification Description

Employees Human Resources - Classification Compensation

Classification Description

This is a description of a staff position at the University of Wyoming, not a job opening announcement. Current job openings can be found at the Prospective Employees page. The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities required.

Coordinator, Facilities Services

Reports to: Designated Supervisor

UW Job Code: 7222

UW Job Family: 72

SOC Code: 15-1099

Pay Grade: 18

Date: November 04, 2008

Job Purpose:

Coordinates the receipt and processing of requests for facilities services' maintenance work; provides support and manages computerized maintenance management system, including data entry and the design and production of queries and reports; prioritizes and assigns work orders for Residence Life & Dining Services' facilities; and performs maintenance work as directed.

Minimum Qualifications


Bachelor's Degree


1 year work-related experience

Required Licensure, Certification, Registration, or Other Requirements:

  • Valid driver's license.

Knowledge, Skills, and Abilities

Knowledge of:

  • General maintenance theory, methods and techniques.
  • Maintenance management computerized system(s).
  • Prioritization and coordination of maintenance work methods and techniques.
  • Effective communication methods, both orally and in writing.
  • Report development and presentation methods and techniques.
  • Time management methods and techniques.
  • Multi-tasking methods and techniques.
  • Decision making techniques.
  • Current trade methods, material and equipment for applicable maintenance work.
  • The occupational hazards of the applicable maintenance trade.
  • Procurement methods and procedures.
  • Building and facilities maintenance, safety and security methods.
  • Customer service methods, problem solving, and conflict resolution methods.
  • Supervisory methods.
  • Applicable federal and state laws and University rules and regulations.

Skills and Abilities to:

  • Understand and carry out oral and written instructions.
  • Follow applicable federal, state, and University rules and regulations.
  • Communicate clearly, concisely and effectively, both orally and in writing.
  • Read, understand, follow and enforce safety procedures.
  • Effectively use the maintenance management computerized system.
  • Develop, run and present reports concerning maintenance work orders.
  • Process work orders for labor, equipment, and material costs.
  • Prioritize workload and setup work orders to meet maintenance work demands.
  • Process work orders to meet demanding and/or conflicting deadlines.
  • Perform safe building, equipment, and facilities maintenance as directed.
  • Maintain thorough and accurate records.
  • Safely use hand and power tools applicable to the trade and cleaning equipment and supplies.
  • Safe operation of equipment when working with materials applicable to maintenance trade.
  • Monitor and maintain quality control standards.
  • Work as a team member and foster a cooperative work environment.

Characteristic Duties and Responsibilities

Essential Functions:

Coordinates the receipt and processing of requests for maintenance work.

Manages the maintenance management system; oversees the scheduling and monitoring of the system's day-to-day performance.

Ensures accuracy of data in the maintenance management system to effectively schedule departmental maintenance employees, and/or to provide required information to the Division of Physical Plant.

Develops and presents reports based on the data within the maintenance management system.

Receives maintenance work requests via e-mail, web page, telephone, or in person; uses maintenance knowledge and understanding of various types of facilities maintenance to coordinate facilities services and assign priority to requests.

Assigns work orders to individual Facilities Specialists; develops an understanding of the type of work and time requirements or nuances of facilities maintenance activities to balance the workload and address set priorities, or make required changes in priority.

Assumes supervisory responsibilities during the absence of unit management, as directed.

Researches, selects and procures materials, supplies, tools and equipment required for maintenance work and operations; oversees assigned supply budget to meet these needs.

Discusses and resolves problems and answers questions from the department's or the Division of Physical Plant's staff and from the residents, tenants, or other end-users requesting maintenance work.

Assumes a leadership role in communicating an understanding of maintenance work request issues and how they impact the residents, tenants and staff.

Reviews and approves payment of invoices and statements from the Physical Plant.

Assists in the development of unit plans and procedures.

Provides scheduling and coordination of work orders for general maintenance through the maintenance management system for Residence Life and Dining Services' facilities and other associated structures operated or used by department including, but not limited to the repair or replacement of doors, electronic and combination locks, rekey apartments, repair mail box locks, closets, cabinets, flooring, carpet, base, laminate surfacing, tub surrounds, wall tile and grout, drywall, ceiling tiles, stand alone fire and carbon monoxide sensors, and window blinds.

Supplemental Functions:

May be instructed to provide general maintenance to all Residence Life & Dining Services' facilities and other associated structures operated or used by the department.

May serve on department or University committees or task forces.

Working Conditions:

Indoor/outdoor/office environment. Exposed to dust, airborne particles, vapors or other hazards associated with equipment or facilities maintenance including floor projects, door, cabinet and general maintenance repairs; may work in confined areas; work with chemical hazards and hazards associated with equipment and facilities maintenance.

Authorized by Classification/Compensation, Human Resources

Employees may be requested to perform job-related tasks other than those specifically presented in this description. Participating in the University's hazardous waste minimization program is part of the job of each employee who uses (or may come in contact with) hazardous materials. Fair Labor Standards Act (exempt/non-exempt) is designated by position. University of Wyoming actively supports Americans with Disabilities Act and will consider reasonable accommodations.

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