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Classification Compensation

Campus: 139 Wyoming Hall

Mail: Dept 3422

1000 E University Ave

Laramie, WY 82071-2000

Phone: 307.766.2377

Fax: 307.766.5607


Office Hours

Regular: 8:00am - 5:00pm

Summer: 7:30am - 4:30pm

Monday - Friday

Human Resources Contact List

Classification Description

Employees Human Resources - Classification Compensation

Classification Description

This is a description of a staff position at the University of Wyoming, not a job opening announcement. Current job openings can be found at the Prospective Employees page. The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities required.

Coordinator, Financial Aid Programs

Reports to: Designated Supervisor

UW Job Code: 3544

UW Job Family: 35

SOC Code: 13-2070

Pay Grade: 21

Date: April 15, 2012

Job Purpose:

Independently coordinate the awarding, recording and distribution of financial aid programs for the designated Student Financial Aid area, counsel students and parents and others.  May provide guidance and supervision to specified staff.

Program(s) such as: Scholarships, Loans, Pell Grants, Veterans Benefits or similar financial aid programs.

Minimum Qualifications


Bachelor's Degree


4 years work-related experience

Knowledge, Skills, and Abilities

Knowledge of:

  • Student financial aid policies, procedures, guidelines and eligibility requirements.
  • Federal and state laws, regulations, and policies pertaining to the provision of student financial aid.
  • Customer service standards and procedures.
  • Data management systems and processes.
  • The policies and eligibility requirements of a range of federal, state, agency, and private scholarship programs and grants.
  • Program forms and reports preparation processes and procedures.
  • Form processing and statistical and records maintenance.
  • Research and analysis methods.
  • Problem and/or issue resolution.  
  • Technical and legal writing.

Skills and Abilities to:

  • Interpret applicable University, state and federal policies, procedures, regulations, and guidelines.
  • Communicate effectively, both orally and in writing.
  • Manage time and effectively organize priorities.
  • Work with exceptions to policy which complicate work of designated unit.
  • Diffuse confrontational situations and work under stressful conditions.
  • Maintain confidential or highly sensitive information.
  • Use personal computers and related software applications.
  • Work effectively with a wide range of constituencies in a diverse community.
  • Interview.
  • Verify and assess student eligibility for financial aid.
  • Supervise and train students, including organizing, prioritizing, and scheduling work assignments.
  • Make evaluative judgments.
  • Analyze and solve problems.
  • Maintain and manage records and databases.
  • Process computer data and to format and generate reports.
  • Multitasking.

Characteristc Duties and Responsibilities

Essential Functions:

Coordinate the awarding, recording and distribution of financial aid programs for the designated Student Financial Aid area, recommend program enhancements or modifications; prepare program forms, reports or other program documents, evaluate balances and coordinate the notice of state scholarship accounts that have been overdrawn and budget transfers.

Make recommendations related to state scholarship budget projections and assist in budget preparation.

Counsel students and parents on designated program policies, procedures, and processes; perform and supervise forms processing for applicable program; maintain program records and statistics.

Prepare written communications, including reports which may be necessary to communicate program information, procedures or changes.  Stay abreast of all legislation, regulation and other policy changes related to designated programs.

Perform research and analysis in order to resolve problems and/or issues and recommend solutions to supervisor, or solve problematic issues and keep supervisor advised, as directed.

Supplemental Functions:

Represent the Office of Student Financial Aid and assist in the development of new staff training.

Act on behalf of Associate Director, as directed.

May supervise others.

Assist with other special projects as assigned.

Working Conditions:

No major sources of discomfort, standard office environment; regular exposure to video terminal displays.

Authorized by Classification/Compensation, Human Resources

Employees may be requested to perform job-related tasks other than those specifically presented in this description. Participating in the University's hazardous waste minimization program is part of the job of each employee who uses (or may come in contact with) hazardous materials. Fair Labor Standards Act (exempt/non-exempt) is designated by position. University of Wyoming actively supports Americans with Disabilities Act and will consider reasonable accommodations.

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