Employees Human Resources - Classification Compensation
This is a description of a staff position at the University of Wyoming, not a job opening announcement. Current job openings can be found at the Prospective Employees page.
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities required.
Manager, Instructional Technology
Reports to: Designated Supervisor
UW Job Code: 3317
UW Job Family: 38
SOC Code: 11-3021
Pay Grade: 25
Date: July 01, 2008
Provide campus and technical leadership for classroom or student computing laboratory technology with a combination of academic and technical experience in this specialization. Technical leadership will include the design, adaptation, and integration of advanced technologies into the curricular and scholarly activities of faculty and students.
Education: Bachelor's Degree
Experience: 4 years work-related experience
Required Licensure, Certification, Registration, or Other Requirements: None
Knowledge, Skills, and Abilities
- Instructional technology to enable answering pedagogical questions with a combination of academic and technical experience.
- Windows operating systems.
- Microsoft Office.
- Computer desktop and network support.
- Basic Apple Mac software and hardware.
- Resource 25 Classroom Scheduling program.
- Ghost computer imagining software and related functions.
- SP, Extron, AMX controls.
- Advanced knowledge of principals, methods, and techniques of computing systems
- Working knowledge of the campus technology configuration including network topology, programming responsibilities, technologies in use, technologies available and server structure
- Advanced knowledge of computer lab environment including software, hardware and policies
- Advanced knowledge of software installation and troubleshooting
- Working knowledge of software sequencing including programming additions and modifications
- Working knowledge of virtualized software environments
- Working knowledge of supported office productivity tools
- Working knowledge of batch file programming and automated installations
- Working knowledge of network design and troubleshooting
Skills and Abilities to:
- Maintain and use classroom technology to fully support classroom instruction (including data projectors, control panels, etc).
- Provide pedagogical advice for incorporating technology into coursework and classroom delivery.
- Project planning.
- Strong interpersonal and customer skills working in higher education.
- Skills in building and maintaining close working relationships with faculty and staff.
- Work closely and effectively with E-CTL, IT staff, and others, and develop and maintain effective working relationships.
- Quickly troubleshoot and affect repair or replacement of presentation systems, multimedia equipment, interactive instructional technologies, computers and peripherals.
- Strong organizational skills.
- Ability to read and translate technical documentation and translate into user-friendly documentation.
- Ability to design lab system structure to be able to fit within the resource limits established
- Work with limited or no supervision and adjust schedule to changing priorities
- Excellent oral and written communication skills in order to explain complex technical issues to faculty, staff and students
- Ability to read and comprehend complex technical information related to computers, programming, software, and hardware peripherals
- Work closely with other units inside of IT and the campus community to develop and strengthen working relationships
- Ability to identify, troubleshoot and resolve highly complex computing problems
- Ability to recognize industry trends and identify new technology to enhance the campus computing/technology environment.
Characteristic Duties and Responsibilities
Lead instructional classroom or student computing laboratory technology support efforts at the University of Wyoming.
Chair and/or participate in appropriate technology advisory committees, which are responsible for identification, standardization, and setting policy for classroom and student computing laboratory technology. Provide analysis of technology needs and expectations for designated areas.
Serve as ex-officio member of planning committees for new and renovated classrooms/buildings.
Responsible for hiring, training, and supervising student technician employees, and assigning and prioritizing their workloads.
Plan, organize resources, establish priorities and budget technology upgrades and maintenance with the funding available in collaboration with IT units, Academic Affairs including the ECTL, Facilities Planning, Classroom Coordinator Services, and others as appropriate.
Keep current appropriate documentation regarding available technology for faculty, staff and students and training options for classroom and student computing laboratory technology.
No major sources of discomfort, standard office environment.
Authorized by Classification/Compensation, Human Resources
Employees may be requested to perform job-related tasks other than those specifically presented in this description. Participating in the University's hazardous waste minimization program is part of the job of each employee who uses (or may come in contact with) hazardous materials. Fair Labor Standards Act (exempt/non-exempt) is designated by position. University of Wyoming actively supports Americans with Disabilities Act and will consider reasonable accommodations.