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Classification Compensation

Campus: 139 Wyoming Hall

Mail: Dept 3422

1000 E University Ave

Laramie, WY 82071-2000

Phone: 307.766.2377

Fax: 307.766.5607


Office Hours

Regular: 8:00am - 5:00pm

Summer: 7:30am - 4:30pm

Monday - Friday

Human Resources Contact List

Classification Description

Employees Human Resources - Classification Compensation

Classification Description

This is a description of a staff position at the University of Wyoming, not a job opening announcement. Current job openings can be found at the Prospective Employees page. The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities required.

Manager, Outreach Video Conferencing

Reports to: Designated Supervisor

UW Job Code: 3321

UW Job Family: 3D

SOC Code: 27-4032

Pay Grade: 21

Date: August 24, 2006

Job Purpose:

Manage video conferencing events, productions, activities, and facilities for the UW Outreach School.

Minimum Qualifications


Bachelor's Degree


2 years work-related experience

Required Licensure, Certification, Registration, or Other Requirements:


Knowledge, Skills, and Abilities

Knowledge of:

  • Video conference technology, systems, networks, and operations at advanced level including various video conferencing codes.
  • Video conferencing equipment and interaction with network systems at advanced level.
  • Operation of digital, high quality television production equipment and techniques.
  • Troubleshooting system, network, or equipment problems at advanced level.
  • Problem resolution techniques and methods for video conferencing at advanced level.
  • Project, scheduling and time management methods.
  • Public relations, communication, and customer service methods and techniques.
  • Research methods, policy and procedure development.
  • Applicable federal, state and University rules and regulations.
  • Safety regulations.
  • Budget management including monitoring expenditures.
  • Purchasing and inventory methods, rules and procedures.
  • Supervisory methods and techniques.
  • Training methods and techniques.

Skills and Abilities to:

  • Coordinate video conferencing operations among many sites throughout the state and on different networks, meeting demanding program deadlines.
  • Operate at an advanced level high quality digital television production and video conferencing equipment including nonlinear videotape editing systems.
  • Provide liaison contact and effective oral or written communications for successful operations.
  • Work effectively with diverse constituents.
  • Troubleshoot equipment, system, or network problems.
  • Solve equipment, system, or network video conferencing problems.
  • Schedule required technicians or other personnel for events.
  • Oversee event operations; assess event success; improve operation efficiency.
  • Effectively hire, train, supervise, discipline or terminate support staff and make recommendations for performance evaluations.
  • Effectively organize, monitor, respond to problems, and evaluate operations.
  • Participate in cooperative team working environment.

Characteristc Duties and Responsibilities

Essential Functions:

Manage video conferencing operations with events delivered via video conferencing, typically occurring from 7:00 am until 10:00 pm, Mondays through Saturdays.

Coordinate operations for credit courses, meetings, events, training workshops, and commercial client's events and conferences with Wyoming State Telecommunications Division and UW Outreach Credit Programs Division to ensure smooth operations.

Maintain good working relationships and serve as initial point of contact and liaison for issues regarding local site coordination, video conferencing operations, and personnel.

Coordinate main video conferencing networks including, but not limited to the Wyoming Video Conferencing System (WVCS), UW Outreach Video Network (OVN), and the Wyoming Equality Network (WEN).

Research, develop and propose policies and procedures for operations of all sites around the state.

Schedule, monitor or assign duty for those networks utilizing proprietary scheduling and monitoring software; perform initial operational troubleshooting; report anomalies to designated supervisor and other appropriate personnel.

Assist with budget recommendations for video conferencing equipment, supplies, programs and events; work with clients to stay within determined budget costs for events.

Hire, train, supervise, evaluate, schedule, discipline or terminate technicians; schedule other full-time staff (producers/directors, assistant producers/directors) as video conference operators, as needed.

Perform telecourse tapings for Outreach Credit Programs; provide or arrange for appropriate personnel for telecourse taping operations.

Coordinate training of employees on aspects of using video conferencing equipment; provide advice on best systems for video conference usage.

Produce or direct UWTV video productions; serve as liaison with client to coordinate studio and remote productions; edit UWTV productions on nonlinear editing systems. Track and bill services provided for UWTV clients. Serve as a crew member for other UWTV productions, as needed.

Supplemental Functions:

Provide internship training for student interns.

Assure all production facilities are clean and presentable including video conferencing facilities and television studio.

Prepare and write system analysis reports and other reports such as trends at statewide video conferencing sites.

Working Conditions:

Office environment. Hazards applicable to taping and television studios including various electronic equipment and cables. Occasional travel to state sites.

Authorized by Classification/Compensation, Human Resources

Employees may be requested to perform job-related tasks other than those specifically presented in this description. Participating in the University's hazardous waste minimization program is part of the job of each employee who uses (or may come in contact with) hazardous materials. Fair Labor Standards Act (exempt/non-exempt) is designated by position. University of Wyoming actively supports Americans with Disabilities Act and will consider reasonable accommodations.

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