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Classification Compensation

Campus: 139 Wyoming Hall

Mail: Dept 3422

1000 E University Ave

Laramie, WY 82071-2000

Phone: 307.766.2377

Fax: 307.766.5607

Email: c-comp@uwyo.edu

Office Hours

Regular: 8:00am - 5:00pm

Summer: 7:30am - 4:30pm

Monday - Friday

Human Resources Contact List

Classification Description

Employees Human Resources - Classification Compensation

Classification Description

This is a description of a staff position at the University of Wyoming, not a job opening announcement. Current job openings can be found at the Prospective Employees page. The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities required.

Police Dispatcher

Reports to: Designated Supervisor

UW Job Code: 7257

UW Job Family: 72

SOC Code: 43-5031

Pay Grade: 17

Date: July 01, 2008

Job Purpose:

Provides telephone and radio dispatching services to inform and direct campus police patrol units to incidents requiring their attention; provides information to students, staff, faculty and the public.

Minimum Qualifications

Education:

High School Diploma/GED

Experience:

1 year work-related experience

Required Licensure, Certification, Registration, or Other Requirements:

  • Certification to operate a Teletype must be obtained within six months of employment.

  • Must be certified through State of Wyoming every two years.

Knowledge, Skills, and Abilities

Knowledge of:

  • Campus Police Department and University polices and procedures.
  • Campus building locations and general street layouts.
  • Telephone consoles and related equipment.
  • Fire and burglar alarm systems reporting.
  • Radio dispatch regulations, procedures, protocols and/or equipment.

Skills and Abilities to:

  • Effectively communicate, both verbally and in writing.
  • Listen effectively and obtain accurate and detailed information.
  • View multiple video monitors simultaneously.
  • Operate communications equipment (multi-line telephones, base radio, computer terminals, teletype equipment) quickly and accurately.
  • Speak with a clear, well-modulated voice by phone and radio dispatching equipment while tactfully communicating with highly emotional callers.
  • Work cooperatively with citizens, co-workers, sworn personnel, and other University, City and agency employees.
  • Remain calm and exercise judgment in making decisions in emergency situations under heavy workloads.
  • Determine priorities of emergencies.
  • Work irregular hours to aid in 24 hour coverage.
  • Type accurately.
  • Maintain confidentiality and work under stressful conditions.
  • Interact and communicate with people over the telephone.
  • Use a computer for technical and communication applications.
  • Answer telephone and take messages.
  • Perform word processing and/or data entry.
  • Perform receptionist duties.
  • Maintain accurate and complete records.

Characteristc Duties and Responsibilities

Essential Functions:

Receive and provide response to emergency and informational telephone calls including 911 emergency lines, radiophone, telephone for the hearing impaired, and the University directory assistance console.

Initiate and receive public safety radio traffic using a multi-band law enforcement network to dispatch police officers; monitor frequencies of the city, county, and state law enforcement agencies; maintain logs according to Federal Communications Commission regulations.

Operate computer aided dispatch system including maintaining officers' radio log, typing case reports, and checking on property or criminal activity.

Operate Teletype to enter or verify wanted people and property.

Monitor alarm and video security systems.

Maintain computerized records of auto registration permits and citations issued.

Provide directory assistance and information to the public; assist with lost and found; provide weather information for emergency conditions.

Receive and log warrants for county and city law enforcement agencies; issue warrants for University police officers' use.

Supplemental Functions:

Receive radioactive material deliveries after normal work hours.

Check weapons in and out for students; maintain records.

Change tapes and clean the Dictaphone recording system.

Maintain records including after hour contact list, check out sheets for keys and portable radios and daily activity log.

Working Conditions:

No major sources of discomfort; works in confined office environment.

Authorized by Classification/Compensation, Human Resources

Employees may be requested to perform job-related tasks other than those specifically presented in this description. Participating in the University's hazardous waste minimization program is part of the job of each employee who uses (or may come in contact with) hazardous materials. Fair Labor Standards Act (exempt/non-exempt) is designated by position. University of Wyoming actively supports Americans with Disabilities Act and will consider reasonable accommodations.


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