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Classification Description|Employees Human Resources - Classification Compensation

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Classification Compensation
Campus: 139 Wyoming Hall
Mail: Dept 3422
1000 E University Ave
Laramie, WY 82071-2000
Phone: 307.766.2377
Fax: 307.766.5607
Office Hours
Regular: 8:00am - 5:00pm
Summer: 7:30am - 4:30pm
Monday - Friday

Classification Description

This is a description of a staff position at the University of Wyoming, not a job opening announcement. Current job openings can be found at the Prospective Employees page. The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities required.

Program Technologist

Reports to: Designated Supervisor

UW Job Code: 3502

UW Job Family: 3C

SOC Code: 25-9031

Pay Grade: 22

Date: March 14, 2011

Job Purpose:

Function as the technical and subject matter expert for a program/school for non-credit, online class development, student assessment, marketing and website content.

Minimum Qualifications


Bachelor's Degree


2 years work-related experience

Required Licensure, Certification, Registration, or Other Requirements:

Valid driver's license.

Knowledge, Skills, and Abilities

Knowledge of:

  • Basic theories, concepts, methods and techniques in area of responsibility.
  • Training and educational programming development, provision, and assessment.
  • Advanced level of computing hardware and software, and networking protocols, devices, and systems.
  • Advanced level of PC computing operating system(s) and Microsoft Office applications.
  • Interpersonal, verbal and written communication methods and techniques.
  • Accepted writing style manuals.
  • Publication editing and proofing.
  • Marketing practicing and methods.
  • Report and technical writing.
  • Customer service standards and procedures.
  • Training and educational programming development, provision, and assessment.
  • Applicable University, city, state, and federal rules, regulations and procedures.
  • Safety rules, methods and procedures.
  • Project and time management methods, techniques and procedures.
  • Appropriate system troubleshooting and basic system repair methods and techniques.
  • Department mission and goals. 

Skills and Abilities to:

  •  Organization and planning skills.
  • Interpret and convey technical information in an easy-to-understand format.
  • Recognize industry trends and identify new technology.
  • Investigate, analyze information, draw conclusions and make recommendations.
  • Read, comprehend, and apply technical information.
  • Work collaboratively with other information technology, instructional support and distance learning programs.
  • Assess needs, recommend and implement effective solutions.
  • Perform liaison work for department and other IT instructional support and distance learning programs.
  • Work both independently and as part of a team with a professional, positive attitude.
  • Update website.
  • Communicate effectively, both orally and in writing.
  • Develop and manage project goals and objectives.
  • Create, compose, and edit written materials.
  • Evaluate program related information.

Characteristc Duties and Responsibilities

Essential Functions:

Interface with content experts and/or course developers regarding course content. 

Help grade and/or assess student's submissions including projects, papers and essays.

May assist in analyzing, designing, developing and/or implementing online courses and/or web-based training.

Consult with subject matter experts to identify and obtain training objectives and content; write and develop content as needed.

Answer students' technical questions regarding course content.

Assist with marketing activities, including but not limited to drafting newsletters and brochures, staffing tradeshow booth, and going on marketing/sales calls to potential clients.

Communicate both in written format and orally with individuals with varying levels of technology background to facilitate students' understanding of course materials.

Serve as a liaison between the University of Wyoming department and other University of Wyoming information technology instructional support and distance learning programs.

Draft website text and identify links and articles to include on course/program website.

Supplemental Functions:

Conduct reviews of course and workshop organization, focus and content.

Contribute to writing and updating of communication and technology policy, procedures, and training manuals. 

Perform other duties as assigned by supervisor.

Working Conditions:

Indoor office environment with occasional travel for training throughout the state; exposed to some mechanical equipment hazards in the performance of regular duties; work in confined spaces occasionally.

Authorized by Classification/Compensation, Human Resources

Employees may be requested to perform job-related tasks other than those specifically presented in this description. Participating in the University's hazardous waste minimization program is part of the job of each employee who uses (or may come in contact with) hazardous materials. Fair Labor Standards Act (exempt/non-exempt) is designated by position. University of Wyoming actively supports Americans with Disabilities Act and will consider reasonable accommodations.

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