This is a description of a staff position at the University of Wyoming, not a job opening announcement. Current job openings can be found at the Prospective Employees page. The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities required.
Reports to: Designated Supervisor
UW Job Code: 4212
UW Job Family: 41
SOC Code: 43-5081
Pay Grade: 10
Date: July 01, 2004
Provides customer service in a retail merchandise environment; assists customers with location and selection of merchandise or services; maintains product display including inventory control, restocking, set-up and product mix; may assist with ordering merchandise and processing orders, as directed.
Provide customer service; assist customers in locating, selecting, and purchasing merchandise and/or services.
Fill orders for merchandise and/or services requested by mail, telephone, internet or Interdepartmental Requisitions; place special orders and process credits and returns.
Assist with merchandise and/or ticket returns, buy-backs, and follow-up on shipping/ordering problems.
Unpack merchandise, verify invoices and count, price and stock merchandise; organize, clean, set-up and restock shelves/displays.
Maintain inventory records; record markups and markdowns.
Assist in ordering merchandise from vendors and warehouse.
Process bulk ticket and season ticket sales.
May provide clerical support for departmental operations, including typing forms and correspondence, maintaining files and entering information on automated system as necessary.
Train and monitor student support staff.
Assist with cashiering functions when necessary.
No major sources of discomfort, standard retail sales environment; occasionally subject to warehouse environment.
Register Attendant performs routine cashier duties including daily cash disbursement and receipt; balances cash receipts against register tape on a daily basis; works under direct supervision, following procedures and instructions.
Retail Attendant greets and assists customers; prices incoming merchandise; maintains product display including inventory control, restocking, set-up and product mix; may assist with ordering merchandise and processing orders, as directed.
Retail Associate performs all of the duties and responsibilities of the Retail Attendant or Register Attendant, working with increased levels of discretion and independent authority for a retail unit, assisting the department manager in all areas including on-floor control, supervision and training of personnel, and some unit financial responsibility.
Authorized by Classification/Compensation, Human Resources
Employees may be requested to perform job-related tasks other than those specifically presented in this description. Participating in the University's hazardous waste minimization program is part of the job of each employee who uses (or may come in contact with) hazardous materials. Fair Labor Standards Act (exempt/non-exempt) is designated by position. University of Wyoming actively supports Americans with Disabilities Act and will consider reasonable accommodations.