Important Windows XP
Update Recommended
Information Technology has tested and
recommends the installation of Windows XP Service Pack 2. This
major update to the Windows XP operating system provides
multiple security enhancements, including the new Windows
Firewall, which has replaced the Internet Connection Firewall.
IT recommends the use of the Windows Firewall on home and work
computers to help keep them secure and protected.
The installation of Service Pack 2 may activate the Windows
Firewall by default for all network connections on a computer.
Although use of the Windows Firewall is recommended, firewall
software may prevent some network applications from working
correctly and prevent some UW network resources from being
accessed. If, after installing Service Pack 2 and verifying the
Windows Firewall is enabled, any applications or network
resources fail to work, it may be necessary to systematically
disable parts of the Windows Firewall in order to determine the
cause.
For further information on Windows XP Service Pack 2, the
Windows Firewall, and the applications that may not work
correctly, go to Microsoft Support at
http://support.microsoft.com/xpsp2swhw.
Currently, unlike other updates, the installation of Windows XP
Service Pack 2 will not be automatically delivered to UWYO
campus computers via Software Update Services (SUS) due to the
size of the update and the possibility of problems with
installation of the update through SUS. Users should go to the
Windows Update site http://windowsupdate.microsoft.com to
install Windows XP Service Pack 2, or to the local UW network
resource at \\uwapps\Patches\WindowsXP\SP2. If you use the local
network resource to install SP2, please follow the instructions
on IT’s Ask IT Web site at
www.uwyo.edu/askit/displaydoc.asp?askitdocid=246&parentid=1.
Contact your IT user consultant for assistance in configuring
the firewall and allowing exceptions for any problematic network
applications. If the consultant is unable to resolve problems
caused by the firewall, the ultimate solution may be to
permanently disable the firewall. Instructions on how to enable
and disable the Windows Firewall are located on Ask IT at
www.uwyo.edu/askit/displaydoc.asp?askitdocid=245&parentid=1.
For assistance or answers to questions about any IT service,
please call the IT Help Desk at 766-4357 (6-HELP), option 1;
contact your user consultant; or email
userhelp@uwyo.edu.
Special Pricing Now Available on Adobe Software
The University of Wyoming is now a member of
Adobe’s Open Options Contractual Licensing Program (CLP).
Membership allows UW to secure volume pricing on various Adobe
products, thus significantly reducing the costs departments and
colleges incur. The current program is effective December 22,
2004, through December 21, 2006. Popular Adobe software titles
for Windows and Macintosh platforms available through this
program include Adobe Acrobat, Creative Suite, GoLive CS,
Illustrator, InDesign CS, Pagemaker, and Photoshop. See
www.uwyo.edu/InfoTech/services/software/adobe/ for a
complete list of software titles and prices.
Adobe also offers a new Upgrade Plan for its software licenses.
For an additional up-front cost, the new Upgrade Plan lets users
pay to receive future versions of software products. Users will
receive any upgrades, bug fixes and updates that Adobe makes
available during the term of their coverage.
For a limited time, users who have a current version of an Adobe
product that was purchased through another license program or at
retail have the opportunity to enroll their product in UW’s CLP
program. If you wish to enroll your product in the Upgrade Plan,
compare your version to the current product list (follow the
link provided earlier in this article and look under the the
column heading “Version”). If your Adobe product matches the
version listed, you have until June 1, 2005, to purchase an
Upgrade Plan. If Adobe releases a newer version of a given
product before June 1 this offer would be void for that product.
Information Technology offers classes on Adobe Acrobat,
Photoshop, and Pagemaker (see
www.uwyo.edu/InfoTech/services/training/ for a complete description of IT’s Computer Training
Opportunities). IT user consultants will assist users with
installation of Adobe products, but they are not available to
provide functional support or advise customers on how to use
Adobe products. We recommend that customers enroll in computer
training courses to gain adequate knowledge of the products.
Adobe’s Technical Support Directory phone number is
800-879-3219.
Adobe software licensed for use at the office may also be used
on a laptop or home computer, provided two copies of the same
software program are not open at the same time.
Most Windows platform products will be available from UW’s
central servers for electronic download, while others (including
products for Mac, Unix, Linux and Sun platforms) may only be
available by electronic download from Adobe’s web site or by
purchasing the media (CDs) along with the desired licenses. At this
time Adobe Creative Suite is not available for electronic
download due to its multiple programs and large size. IT has a
limited number of Creative Suite WIN 1.3 and Acrobat
Professional WIN 7.0 CDs available for check out with a $30
deposit. Documentation sets are not included in the price of the
license. Contact Lynette Chance at 766-3686 for documentation
set and media (CDs) pricing.
To place an order, please submit an IDR to IT and include the
user’s full name, email address, product name, and the part
number as listed on
www.uwyo.edu/InfoTech/services/software/adobe/.
Send the IDR to Lynette Chance, Information Technology, Client
Support Services, Ivinson Building, Room 140. Personal checks
cannot be accepted, and prices are subject to change without
notice.
PC-cillin Internet Security Software –
Free for UW Faculty, Staff and Students
As first mentioned in the Fall Information Technology newsletter, Trend Micro’s PC-cillin Internet Security software is available free of charge to UW faculty, staff, and students for use on personal computers. Users can simply go to
www.uwyo.edu/infotech/services/software/antivirus/ and follow the appropriate link to retrieve access codes, get installation instructions, download the software*, and find help from TrendMicro. Support for PC-cillin is provided by Trend Micro, so a current UWStudent or UWYO domain account is required to retrieve the access codes from the Web site.
The software package includes anti-virus, anti-spam, anti-spyware, and personal firewall utilities. Faculty, staff and students are strongly encouraged to take advantage of this opportunity to protect their personal computers.
There are significant advantages to using PC-cillin at home. PC-cillin receives updates against new viruses automatically if an Internet connection is present. In addition, there are more security features available in PC-cillin than were available in OfficeScan for home users.
Faculty and staff who have installed Trend Micro’s OfficeScan antivirus software at home should remove it from their personal computers. OfficeScan installed on personal/home computers will not be supported after March 31, 2005.
Visit the Ask IT Web site (www.uwyo.edu/askit) for information about other IT-provided services and software, How-To’s
(help documents covering a variety of topics), frequently asked
questions and online help and service requests. Other valuable
information about personal computing services is available on
the
Personal Services for Home Users page (www.uwyo.edu/infotech/services/support/homeservices.asp). For assistance or answers to questions about any IT service, please call the IT Help Desk at 766-4357 (6-HELP), option 1; contact your user consultant; or email
userhelp@uwyo.edu.
*To avoid long download times, faculty and staff who use dial-up modem access may choose to pick up a free installation CD in the Ivinson Building, room 140.
SIS Replacement Project Update
The Banner system is moving closer to
replacing the existing Student Information System (SIS) and
Hole-in-the-Wall, thanks to the 25 specialized “iTeams” formed
to manage the Banner SIS Implementation Project. Banner is a
combination of products from SunGard SCT (www.sct.com).
Also included in the project is the “WyoWeb” Internet portal,
based on SunGard SCT’s Luminis platform. Accessible from
anywhere in the world with a username and password, WyoWeb will
provide students, faculty, staff, prospective students, and
alumni with access to the wealth of online information available
from UW. WyoWeb will also allow additional methods of
communication, ensuring that accurate, timely and relevant
information is available to those who need it, and will offer
online facilities to augment classroom instruction. WyoWeb will
become available in phases, initially focusing on current
students and faculty. For current students, two of the most
exciting features of the product in its initial release will be
a new feature-rich email system and an online calendar.
Additional features of WyoWeb will be explained to the UW
community as the project progresses.
Team assignments include analyzing existing business processes,
building data structures in Banner, moving student records from
UW’s current Student Information System, building new system
interfaces, developing WyoWeb, and managing the changes that the
university will go through as a result.
“This project will fundamentally change the way the campus works
and how we serve our students, faculty, and staff,” said Jim
Berrigan, iTeam project manager. “The teams leading this
transition are in place and the project is well under way.”
Progress to-date includes:
- Major business processes have been analyzed by the team, which
continues with the identification and analysis of ancillary and
subordinate processes.
- Installation of test and production hardware and software is
complete.
- Campus access and domain infrastructure changes, which will
enable the WyoWeb portal and the new student email system, are
in progress.
- Technical and functional training for the project work teams
is in progress. A permanent training room has been established
in the Ivinson Building.
- The portal naming contest has been completed with the
selection of the name “WyoWeb.” Congratulations to David Kiren,
a sophomore from Diamondville, WY, for submitting the winning
entry!
- WyoWeb content and organizational planning activities are in
progress.
- Training for and implementation of the Admissions component of
the Banner system began last November and is set for an August
2005 implementation.
More information on the SIS Replacement Project and on WyoWeb is
available at www.uwyo.edu/newsis or from Jim Berrigan, IT
Project Manager, at 766-2636.
Campus-Wide Review of Information Technology
The consulting firm of RSM McGladrey will soon release the
results of their review of UW Technology Services. The results
will initially be presented to the UW Technology Services Review
Planning Team and then given to the UW community for review and
comment to the Planning Team. The Planning Team will consider
the comments it receives in making its recommendations to the
President and Executive Council. Ultimately, it is expected that
strategic recommendations from the Technology Services Review
process will be adapted for inclusion as various action items in
the University Support Services Plan.
The review process began during the spring term of 2004 with
the award of the Request for Proposal to RSM McGladrey and the
appointment of the Technology Services Planning Team (TSPT) by
the President. The review continued through the summer as the
consultants solicited comments from and interviewed Department
Heads and Directors, technical personnel, and university
administration. During the fall term of 2004 the consultants
completed their environmental assessment and worked on
developing strategic initiatives to align the direction of
technology at UW with the university’s objectives.
The Planning Team encourages your comments on the
consultants’ findings as they develop recommendations for the
university’s future direction for technology. When available,
the results of the review will be posted at
www.uwyo.edu/itsr. This
Web site also has background information concerning RSM
McGladrey and the review.
eNews Extra:
Protect your PC from spyware, adware, and other malicious programs
Spyware is, “Any software that covertly gathers user information through the user's Internet connection without his or her knowledge.”1
Malware may enable pop-up ads, change browser behavior, or collect personal information about a user’s browsing habits, credit card information, passwords and email addresses. Malware can severely degrade and disrupt the performance of a PC.
Information Technology recommends that all faculty, staff, and students take advantage of software available from the Internet to help combat increasingly aggressive attempts to collect personal information from PCs and to keep personally owned computers functional. Over the next few months, IT will evaluate enterprise solutions in an effort to curb this ongoing and increasingly destructive problem.
IT suggests the following applications to help fight malware on institutionally owned and personally owned (home) computers:
- Spybot Search & Destroy is free and may be downloaded by visiting
www.safer-networking.org/en/index.html. Under the Home section, click on the Download link. Donations are accepted by the Spybot Search & Destroy authors, but they are not expected. A browser search may take users to other web sites that try to mimic the popularity of this free product, so be careful to get the authentic Spybot Search & Destroy.
- Microsoft Windows AntiSpyware Beta is free and available from Microsoft’s home page. Visit
www.microsoft.com and click on the Windows AntiSpyware (Beta) link under the Popular Downloads section. There are several related resources available from Microsoft that provide very useful information on computing security and PC tune-ups.
Further protection for home computers is available through other free applications that are intended for personally owned computers (any software that is free and licensed for personal use only should not be installed on institutionally owned computers unless appropriate registration or licensing fees are paid). One example is:
- Lavasoft’s Ad-Aware SE Personal Edition. It is free for
personally owned computers. Visit
www.lavasoftusa.com and click on the c|net Download.com button (right side of the page) to get the latest version of the software. Ad-aware is free for individual use only. For-profit business, governmental, or educational users must purchase a valid end-user license in order to use the software. Departments that choose to run Ad-Aware SE should pay any required fees directly to Lavasoft.
Although Information Technology is unable to support personally owned computers, the information we pass along in this newsletter and other IT forums may help you maintain your own computers. IT cannot assure any of these programs will work properly on personally owned computers.
1See www.webopedia.com/TERM/s/spyware.html for a complete definition of spyware (collectively called malware).
Video Conferencing Reaches the World
The University of Wyoming recently installed a new video
conferencing system. The primary component of the video
conferencing system is a multipoint conferencing unit (MCU) that
supports interactive video conferences between two or more video
endpoints that are connected to the Internet. A gateway device
provides the ability to connect to ISDN units (for example, the
Wyoming compressed video network). The new system provides the
ability to schedule multiple, concurrent video meetings – and
each meeting can include multiple sites on campus, around the
state, or anywhere in the world.
The MCU currently supports up to 60 concurrent endpoints in
up to 30 separate video conferences. The MCU has several
advanced features that allow for a wide variety of video layouts
including continuous presence (a.k.a “Hollywood Squares”) –
where all participants are displayed continuously on the screen
... and voice activated screen layouts – where the current
speaker is displayed on the entire screen or a large portion of
the screen. Another feature known as “rate matching” allows
endpoints connected to slower networks to participate in
conferences with high speed network endpoints without reducing
the video and voice quality for the other participants. In fact,
attendees can participate in conferences via a regular telephone
(or cell phone) if a video endpoint is not available.
A web-based software tool called VCS (Video Conference
Scheduler) allows users to easily create and schedule video
conferences. Conferences can be “one time” or recurring. VCS
integrates with Microsoft Outlook so that video conferences
created by VCS appear on users’ Outlook calendars. See
www.uwyo.edu/mcu for additional information and details.
Dark Fiber Lights the Way
to UW High Speed Internet
IIn November 2004, Information Technology activated a new
high-speed data circuit that increased by 40 times the speed of
UW’s connection to the Internet and other research networks
including Internet2 and the new National LambdaRail (NLR)
research network. The new circuit will significantly advance
UW’s research initiatives, including biomedical research, and
strengthen UW’s student educational capabilities.
This new data circuit utilizes so-called dark optical fiber
leased by UW from the higher education consortium Fiberco. The
term dark indicates the fiber is unlit, or without the
electronics that generate the light waves that are carried on
the fiber. The University of Wyoming purchased and installed the
necessary electronics required to light the dark fiber.
The transmission speed on the new high-speed circuit is
dependant on the electronics and not the fiber. The electronics
can be upgraded as needed. Currently the circuit is operating at
2 billion bits per second (2 Gbps) or approximately 40 times
faster than UW’s previous connection. The circuit can be
upgraded to 10 Gbps or faster, if needed. It will accommodate
UW’s Internet and data needs for the foreseeable future.
In the past, the university’s Internet connection speed was
severely limited by the circuit that connected UW to the Denver
Front Range GigaPop (FRGP). At the FRGP, UW partners with other
Colorado universities and the National Center for Atmospheric
Research (NCAR) to connect to the national data networks.
Though the network capacity between Laramie and Denver has been
substantially increased, because of cost issues, capacity
restrictions still exist at the Denver FRGP. IT and the
university will purchase additional FRGP capacity as demand
increases.
In order to handle the higher speeds of the new circuit, several
other UW wide area network (WAN) components were upgraded
including the external router, network packet shaper, firewall,
intrusion detection server, and VPN server. The upgraded network
components provide the same basic functionality as their older
counterparts, but have much higher performance capacities and
offer additional functionality. In particular, the new packet
shaper allows customizable service offerings to individual
users.
Funding for the circuit and related equipment was provided by
the university and by a grant from the National Center for
Research Resources in the National Institutes of Health (NIH).
The primary purpose of the NIH grant is to establish biomedical
advanced networking capabilities for the states of
Alaska, Hawaii, Idaho, Montana, Nevada and Wyoming.
Hummingbird Exceed Upgrade Available
Exceed 10 for Windows is now available on UWApps. Licensed users
who have purchased yearly maintenance are eligible to upgrade
the software. With a browser, go to
www.uwyo.edu/software, and
click on the + by Connectivity Software to get access to
software.
If you don’t have a license but need one, call 766-3686 for
information and pricing. Please report any issues with the new
version to your user consultant or to the IT Help Desk. Exceed
version 9 will no longer be available after May 20, 2005.
SPSS Versions Discontinued
Information Technology will discontinue access to some
versions of SPSS at the end of the spring 2005 semester.
According to SPSS’s Tech Support Web site, the company will
discontinue support assistance for their product versions 12.0
or older as of March 1. After vendor support for an application
is discontinued, the software is usually removed from UW
servers. Therefore, IT will remove the following SPSS products
from its servers as follows:
- Access to SPSS versions 11.0 and 11.5 will be discontinued May
20, 2005. New installations of these version are not
recommended.
- Access to SPSS version 12.0 is not available to the general
public. It will be removed on May 20, 2005. This version was
never officially released by IT because under certain situations
during the evaluation period there were technical problems with
the installation and use of this version.
All currently licensed SPSS users should upgrade to version 13.0
at their earliest convenience. Users who need access to SPSS for
work should contact their departmental user consultant to
request access to the network resource for this application.
After access has been granted, users may upgrade by following
this link www.uwyo.edu/software. Choose + Statistical Software,
and click on the Installation Information link under the SPSS 13
section. If you need help or have questions on installation,
please contact your user consultant or the IT Help Desk at
766-4357 (6-HELP), option 1. Note: IT is unable to provide
functional support for SPSS software. Also, as of March 1, SPSS
technical support is not available for previous versions from IT
or from the vendor.
Users are encouraged to update to SPSS 13 before the end of the
spring semester. All users will be removed from the older
versions of SPSS and the applications will be removed from
service according to the dates listed.
Purchasing Departmental Software? Items to Consider
Is your department considering the purchase of a new software
application? The more complex the software application and your
plans for it are, the more carefully the purchase should be
considered. Some basic considerations include:
- What are the security requirements for data in the application
and the system? Can these requirements be adequately addressed?
- Don’t necessarily believe vendor’s answers to your questions,
and don’t buy software on promises of future enhancements.
If your department decides to invest in new application
software, some expenses to consider include:
- Hardware – new servers, new desktops, special hardware, data
backup and recovery, additional storage space, and networking
equipment/bandwidth
- Software – the application itself, other components required
to run the application, yearly application maintenance costs,
database and reporting
- Consulting – implementation services, business process help,
on-going troubleshooting, upgrades and associated travel costs
- Training – technical resources, key “power” users, general
users
- Technical support – resources to support the hardware and
software, installing upgrades, identifying new functionality,
troubleshooting problems
- Interfacing with existing systems – sharing information
between the new application and the existing systems
- Advertising – if a wide audience needs to be reached, these
costs can become significant
The purchase and implementation of a new software application is
a large undertaking with multiple cost components and potential
impacts on your department. Information Technology has the tools
and experience to help you decide what to purchase, and when.
Additionally, IT has software and services that can make
implementing and supporting new applications significantly
easier and more cost effective.
If you are considering the purchase of a software application
and would like some assistance, please contact Daniel Ewart, IT
Director of Information Services, at 766-4866 or
dewart@uwyo.edu.
Tips for Making UW Exchange Email Better, Faster
The University of Wyoming provides Exchange email accounts to all UW faculty and staff members through Information Technology-managed Microsoft Exchange servers. The Exchange server hardware is relatively old and no longer adequately handles the growing volume generated by university email users. As a result, some users are experiencing decreased performance with their Exchange email.
To remedy the situation, IT will upgrade these servers in the coming months. In the meantime, here are some steps users can take to improve the performance of their UW Exchange email account. These tips will help to mitigate slowdowns and performance issues.
- Upgrade to Microsoft Outlook 2003 and use its new Cached Exchange Mode. In this mode, Outlook displays a copy of your email that is stored on your computer’s hard disk. When Outlook synchronizes with Exchange regularly, only new email and changes are updated, not the entire Inbox.
Your use of Cached Mode helps everyone by decreasing the load on the Exchange servers and by improving email performance. As more users utilize Cached Mode, the decreased load on the Exchange servers helps to increase email performance for all users.
For instructions on installing Microsoft Office 2003 (which includes Microsoft Outlook 2003), see
How to Install Microsoft Office 2003 Professional (Windows) (www.uwyo.edu/askit/displaydoc.asp?askitdocid=236&parentid=1).
See How to Configure Microsoft Outlook 2003 for Your UW Exchange E-mail Account (www.uwyo.edu/askit/displaydoc.asp?askitdocid=156&parentid=1) for Cached Exchange Mode configuration instructions.
- Use folders to organize email. If you leave hundreds or thousands of emails in your Inbox folder, Exchange will be less efficient. By default, all messages in your Inbox are retrieved from the Exchange server whenever Outlook is opened. The more messages, the greater the delay in accessing the Inbox. Creating additional folders, either within the Inbox folder or at other locations in Outlook (on the Exchange server or in “.pst” Personal Folders on your computer), and moving messages to them, can help to improve Exchange’s performance.
Instructions for creating folders in Microsoft Outlook to organize your email are found in
How to Create Folders and Rules for Moving Messages in Microsoft Outlook (www.uwyo.edu/askit/displaydoc.asp?askitdocid=227&parentid=1).
eNews Extra:
Practice Safe Computing
Today’s networked world provides endless resources for academic, administrative, research, teaching, remote support, and technology purposes. It also poses a threat to anyone connected to the Internet. Here are a few suggestions for practicing safe, secure Internet computing both on personal and work machines.
Be proactive in applying patches, service packs, and updates for the operating system, browser, and applications. Windows XP has made it easy for the everyday computer user to apply the latest security settings.
At Home: If you use Windows XP on your home computer, turn on the Windows automatic updates feature. Right-click on My Computer, and click on Properties. Choose the Automatic Updates tab and check the box next to, "Keep my computer up to date." Whenever you connect to the Internet, your computer can check the Windows Updates site for the latest updates, and download them automatically. After they are downloaded, Windows XP requests your permission to install them. Install them immediately – don’t delay.
At Work: If you use Windows XP on your work computer and participate in Software Update Services (SUS), your computer will automatically receive critical patches. Users are still encouraged to check at http://v5.windowsupdate.microsoft.com/v5consumer/. If you do not participate in SUS, then you can check for updates by clicking on Start, Help and Support, Additional Resources, Windows Update. Choose Express Install (high priority updates) or Custom Install (high priority and optional updates). Windows Update will then look for available updates for your computer. Select the updates you want to install, click on Go To Install Updates and click on Install to complete the installation(s).
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To keep your Microsoft applications and products up to date and secure, check these two sites:
Microsoft Office Product Updates:
http://office.microsoft.com//productupdates/
Microsoft Download Center:
http://www.microsoft.com/downloads/
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Don’t enable any services on your personal computer, such as a Telnet server or Internet Information Services (IIS), which contain things like file transfer protocol (FTP) and Web services. These services increase the potential for intrusion. Unless you are a system administrator and are knowledgeable in security and services, we advise you to avoid these services, which are disabled by default during installation of the
operating system.
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Always use a secure connection when entering or accessing important or confidential information. On most browsers, a tiny lock will appear on your browser indicating that you are using a Secured Socket Layer (SSL) connection as shown below for Internet Explorer (IE) and Mozilla Firefox using Windows. On the Mac, the lock appears in the lower-left corner using IE and in the upper-right corner using Safari. If a lock does not appear, you are not connected securely.
 |
 |
 |
| Internet Explorer – Locked
|
Internet Explorer – Unlocked |
Mozilla Firefox – Locked |
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Use caution when proceeding through any SSL Security Certificate Alerts. You may have seen the Security Alert window below displayed from time to time when browsing the web.
The Security Alert window above is the format that would display when using the Internet Explorer browser on a computer running Microsoft Windows. The Security Alert window will look different depending on the browser (Mozilla Firefox, IE, Safari, etc.) and operating system (Windows or Mac OSX).
SSL security certificates provide a means whereby you can trust entities (companies and people) on the Internet and encrypt data being sent to and from the site. A security certificate does not in any way imply a Web site is “good” or has integrity – i.e. that it will deliver your order, etc. – it simply helps to ensure the identity of a specific site.
Most legitimate sites, such as financial institutions and companies, use SSL security certificates from well-known certificate authorities, such as Verisign or Equifax. When a site is using a valid certificate from a well-known certificate authority that your browser trusts, you will not receive any Security Alert window.
You receive the Security Alert window for one of three reasons:
- you have received a certificate from a company that your browser does not trust
- the certificate dates are invalid
- the certificate name does not match the name of the site you are trying to access
While there may be legitimate reasons for receiving a Security Alert warning, it could also indicate that someone is attempting to intercept your network communication.
If you receive this (or any) Security Alert warning and are unsure what to do, you should click “No” and contact the company or person that owns the website you are trying to access.
You can find more detailed information about SSL Security on the UW Security Web site at
www.uwyo.edu/security/accounts.htm by clicking on the SSL
Encryption link.
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Use a strong password for all of your accounts. One of the easiest ways for someone to gain access to your account is to determine your password. Here are some suggestions for creating passwords:
- Use at least 8 characters when creating a password.
- Include letters, numbers, and special characters such as @, #, *, $.
- Use upper and lower case letters.
- Don’t use commonly spelled words. For example, instead of using “sunshine” you might use “L3tTh3$$hIne” instead.
- Don’t write your password down – memorize it. You might easily remember the phrase “Let the Sun Shine” to remember L3tTh3$$hIne.
- Don’t give your password to anyone else.
- Change your passwords routinely – at least every 60 days.
Of course, you can help to keep your computer safe by using anti-virus software. IT provides free anti-virus software to all UW faculty and staff for work computers. Install TrendMicro’s OfficeScan 5.02 from
\\uwapps\antivirus\officescan. IT also provides free anti-virus software to all UW faculty, staff, and students for their personal computers. Install TrendMicro’s PC-cillin from
www.uwyo.edu/ASKIT/displaydoc.asp?askitdocid=206&parentid=1.
Contact the IT Help Desk at 766-4357 (6-HELP), Option 1, for assistance with any
security questions. Your data and security are a top priority.
eNews Extra:
Home Users:
PC-cillin 2004 Expires Soon - Upgrade to 2005
Faculty, staff and students who still have the 2004 version of UW-licensed PC-cillin Internet Security software installed on their personally owned computers should upgrade to the 2005 version before June to ensure that security updates continue. Installation instructions for PC-cillin 2005 are located at
http://www.uwyo.edu/ASKIT/displaydoc.asp?askitdocid=572&parentid=1.
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