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University of Wyoming Division of Information Technology

Spam Blocking at UW

All UW Exchange users should receive on a regular basis an email message from PureMessage listing blocked (quarantined) spam messages. Click on message ID
To request that a message be released from the quarantine and delivered to you, click on the messages ID. Clicking on the message ID will create an email. Do not make any modifications to the email address, simply send the message. To release all messages in the list, you can simply reply to the quarantine list message. Messages are stored for 14 days, after which time they are deleted and cannot be recovered.

How to Opt-Out of Spam Message Blocking

To opt-out of spam blocking and continue to have spam tagged and delivered to your Inbox, as described on the Spam Filtering at UW page, log into the UW Spam Account Management ( website, select Options and check the box: "Disable spam content blocking for my messages."

You can also view blocked (quarantined) messages, approve (whitelist) senders, block (blacklist) senders, and delete blocked messages through the UW Spam Account Management ( website.

If you have a professional email name, please contact the IT Help Desk for assistance, as you will no longer be able to use the UW Spam website. You may continue to release Blocked spam messages from the UW Quarantined Messages emails.

Please contact the IT Help Desk at 766-HELP, option 1, or if you have any comments or concerns.

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