Personal Telephone Calling Features
Call Forward allows you to program your phone so that it will automatically ring to another phone number, or to voice mail if you subscribe to this service. Your phone will give you a brief tone indicating that a call has just been forwarded. This feature is useful when you will be working at another work station and wish to receive your calls there.
- Lift your handset and dial * 71.
- Dial the number you wish to forward your telephone to and hang up.
- Lift your handset and dial # 71. You will hear a special confirmation tone, hang up.
This feature allows you to transfer a call to another on-campus telephone number. Calls cannot be transferred off-campus. If you receive a call for someone else on campus, you can transfer the call to the correct number. If you receive an improperly dialed fax transmission, send it to a fax machine using the transfer feature.
With a call in progress:
- Press the Flash or Link key, or switchhook flash, to place the first call on hold.
- Dial the number to which you want to transfer the call.
- When the person to whom you are transferring answers, you may press the Flash or Link key, or switchhook flash, and the two parties will be connected, then hang up. If you do not hang up you will be connected to both parties, much like a three way call.
When engaged in a telephone conversation, this feature alerts you that another call is waiting and enables you to place the first call on hold to respond to the second call.
While on the phone, a tone alerts you another call is waiting.
Temporarily disables call waiting for the duration of the telephone call. While engaged in a conversation, a call coming into you will receive a busy tone. If you want to place an uninterrupted call, cancel call waiting. When you hang up, call waiting is automatically reactivated.
- Pick up your handset, press * 92, then place your call.
Slow busy signal (1 tone per second)
- On Campus: The number you dialed is busy. Activate Ring Again.
- Off Campus: The number you dialed is busy. Try your call later.
Fast busy signal (2 tones per second)
- Off Campus: Number dialed is not working or is invalid.
Allows you to redial the last number you dialed without entering the number.
- Pick up your handset, and press # #.
Notifies you that a previously dialed on-campus number (with a busy tone) is now available.
- After reaching a busy signal, flash or link (or switchhook flash), then dial * 75 and hang up.
- When your phone alerts you that the line is no longer busy (phone will beep at you), lift your handset and the number will be automatically dialed.
To cancel ring again before the busy number is free, lift your handset and dial *75.
Allows you to set up a conference with two other parties on- or off-campus. You may also transfer a call using the 3-Way Call feature. Save time by getting all necessary parties into a discussion at the same time.
With a call in progress:
- Press the Flash or Link key (or switchhook flash) to place the caller on hold.
- When you hear the dial tone, dial the next number and announce the conference.
- Press the Flash or Link key (or switchhook flash) and all parties are connected in conference.
If you wish to leave the conversation, simply hang up. The other two parties will remain connected as long as one of the remaining party is on-campus. If the call originated from off-campus, one of the remaining parties must be on-campus or the call will be disconnected.
Momentarily depress the plunger where the handset normally rests. This is the same as briefly hanging up.
If you hear a broken dialtone when you lift your handset, this is to alert you that you have Voice Mail waiting. To retrieve these messages, dial 6-1000. Respond to the the prompts with your mailbox number and password. Refer to the Unified Messaging Voice Mail Information web pages for detailed information.
The UW Calling Card can be used to place long distance calls from on-campus at low long distance rates. Billing can be sent to either on-campus or home addresses.
Using the UW Calling Card on all set types:
- Lift your handset and hear dial tone.
- Dial * 80 (you will hear a brief stutter dial tone).
- Dial your seven-digit authorization code and hear a second dial tone.
- Dial 9+1+Area Code+Telephone Number.
Placing operator-assisted long distance calls:
- Dial 9+0+Area Code+Telephone Number.
- Listen for dial tone.
- Enter Calling Card authorization code or wait for operator to answer.