computer monitor

Student Computing Survey Results
Spring 2004

1,263 total respondents

  1. What is your current class standing?

      Number of Respondents Percentage of Total
    Freshman 185 14.65%
    Sophomore 230 18.21%
    Junior 271 21.46%
    Senior 377 29.84%
    Grad 49 3.88%
    Second major 35 2.77%
    Masters 64 5.07%
    Doctoral 46 3.64%
    Other 5 0.39%

  2. Where do you live?

      Number of Respondents Percentage of Total
    Off Campus 807 63.90%
    UW Dorm 264 20.91%
    UW Apt RESNET 90 7.13%
    UW Apt No RESNET 56 4.44%
    Out of Town 38 3.09%
    Other 8 0.07%

  3. Which of the following technology products do you own?

      Number of Respondents Percentage of Total
    Cell phone 987 78.15%
    PC 860 68.09%
    Phone 810 64.13%
    Laptop computer 482 38.16%
    PDA 198 15.68%

  4. Which operating system(s) do you use on the computer(s) you own?

      Number of Respondents Percentage of Total
    Windows 1,157 91.61%
    Mac 98 7.59%
    Linux 61 4.83%
    Other 16 1.27%
    Unix 15 1.19%

  5. How do you routinely access or connect to the Internet?

      Number of Respondents Percentage of Total
    UW computing labs 972 76.96%
    RESNET 318 25.18%
    Cable modem 257 20.35%
    UW dial-up modem 206 20.59%
    Dial-up modem 169 13.38%
    DSL 151 11.96%
    UW wireless network 149 11.80%
    UW data network 91 7.21%
    UW DSL service 39 3.09%

  6. Which email accounts do you currently have?
    Which do you use as your primary address?
    Which do you use as your secondary address?

      Number of Respondents Percentage of Total
    uwyo 1,140 90.26%
    Hotmail 703 55.66%
    Yahoo 437 34.60%
    other 173 13.70%
    AOL121 9.58%
    Bresnan 65 5.15%
    Juno 41 3.25%
    Excite 33 2.61%
    Earthlink 14 1.12%
    Wyoming.com 14 1.12%
    Compuserve 6 0.05%
       
    uwyo is primary address611 48.38%
    uwyo is secondary address425 33.65%

  7. How do you check your email?

      Number of Respondents Percentage of Total
    WebMail 1,024 81.08%
    Browser 870 68.88%
    Outlook Express 273 21.62%
    Outlook 112 8.87%
    Other 90 7.13%

  8. Which is the most effective way to communicate with you?

      Number of Respondents Percentage of Total
    Email 1,136 89.94%
    Campus Mail 94 7.44%
    Hot Page on the Web 28 2.22%
    Other IT Web pages 4 0.32%

  9. Which Internet applications do you use or expect to use on the campus network in the next 12 months?

      Number of Respondents Percentage of Total
    Instant messaging 784 62.07%
    Streaming 596 47.19%
    Peer to peer 486 38.48%
    Online chat 338 26.76%
    VoIP 149 11.80%
    Video conferencing 125 9.90%
    Video TV 116 9.18%

  10. Please rate your satisfaction with each of the following UW services on a scale of 1 to 5 with 1 being extremely dissatisfied and 5 being extremely satisfied.

      Rating (average) Have Used Did Not Know About
    General access computing labs 4.25 1,229 2
    Uwyo email account 4.14 1229 104
    UW Internet access 4.08 1183 57
    e-College (online UW) 3.96 591 231
    WebCT 3.92 838 182
    Campus data network 3.83 524 180
    Wireless Network 3.79 408 16
    UW computing lab assistants 3.79 950 100
    IT Help Desk 3.65 458 1
    ITs Help Web pages 3.61 366 6
    ITs Hot Page Web page 3.61 302 130
    SPAM filtering 3.57 922 100
    RESNET 3.57 620 58
    UW long distance 3.02 182 91

  11. We are interested in knowing what new or improved computing services you would like. Please rank the following services in order of importance with 1 being the most important and 5 the least.

      Number of Respondents Rating (average)
    More lab computers 1,232 2.04
    Lab access from outside 1,215 2.11
    More Internet bandwidth 1,223 2.19
    Anti-virus 1,231 2.30
    More wired locations on campus 1,213 2.52
    Email features 1,216 2.88
    Apartment Internet 1,214 2.84
    Wireless cards at labs 1,212 2.94
    Expanded Help Desk Services  1,2072.95
    PDA 1,2003.38

  12. Please rate your satisfaction with UWs computing support and technology services using a 5 point scale ranging from 1 = strongly disagree to 5 = strongly agree.

      Number of Respondents Rating (average)
    Overall satisfaction1,256 3.74
    Technology needs are met 1,259 3.76
    Responsiveness to problems  1,2583.51
    Availability of new technology 1,254 3.54
    Communications with users  1,254 3.48
    Clear explanations of technical issues 1,2543.40

 


 


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