| Number of
Respondents 2004: 1,263 |
| Number of
Respondents 2005: 1,135 |
| |
| 1. |
What is
your current class standing? |
|
|
2004 |
2004% |
2005 |
2005% |
|
Freshman |
185 |
14.65% |
194 |
16.37% |
|
Sophomore |
230 |
18.21% |
180 |
15.19% |
|
Junior |
271 |
21.46% |
198 |
16.71% |
|
Senior |
377 |
29.84% |
306 |
25.82% |
|
Grad |
49 |
3.88% |
59 |
4.98% |
|
Second
major |
35 |
2.77% |
17 |
1.43% |
|
Masters |
64 |
5.07% |
98 |
8.27% |
|
Doctoral |
46 |
3.64% |
83 |
7.00% |
|
Other |
5 |
0.39% |
0 |
0.00% |
|
Total |
1262 |
99.91% |
1135 |
95.77% |
|
|
| 2. |
Where do you live? |
|
|
2004 |
2004% |
2005 |
2005% |
|
Off Campus |
807 |
63.90% |
674 |
56.88% |
|
UW Dorm |
264 |
20.91% |
251 |
21.18% |
|
UW Apt RESNET |
90 |
7.13% |
72 |
6.08% |
|
Out of Town |
38 |
3.09% |
71 |
5.99% |
|
UW Apt No RESNET |
56 |
4.44% |
63 |
5.32% |
|
Other |
8 |
0.07% |
0 |
0.00% |
|
Total |
1263 |
99.54% |
1131 |
95.45% |
|
|
| 3. |
Which of
the following technology products do you own? |
|
|
2004 |
2004% |
2005 |
2005% |
|
Cell phone |
987 |
78.15% |
966 |
85.11% |
|
PC |
860 |
68.09% |
668 |
58.85% |
|
Phone |
810 |
64.13% |
627 |
55.24% |
|
Laptop computer |
482 |
38.16% |
589 |
51.89% |
|
PDA |
198 |
15.68% |
169 |
14.89% |
|
|
| 4. |
Which
operating system(s) do you use on the computer(s) you own? |
|
|
2004 |
2004% |
2005 |
2005% |
|
Windows |
1157 |
91.61% |
1059 |
93.30% |
|
Mac |
98 |
7.59% |
68 |
5.99% |
|
Linux |
61 |
4.83% |
48 |
4.23% |
|
Other |
16 |
1.27% |
15 |
1.32% |
|
Unix |
15 |
1.19% |
9 |
0.79% |
|
|
| 5. |
How do you
routinely access or connect to the Internet? |
|
|
2004 |
2004% |
2005 |
2005% |
|
UW computing labs |
972 |
76.96% |
792 |
69.78% |
|
Cable
modem |
257 |
20.35% |
333 |
29.34% |
|
RESNET |
318 |
25.18% |
281 |
24.76% |
|
UW wireless network |
149 |
11.80% |
246 |
21.67% |
|
UW
dial-up modem |
206 |
20.59% |
156 |
13.74% |
|
DSL |
151 |
11.96% |
139 |
12.25% |
|
Dial-up modem |
169 |
13.38% |
103 |
9.07% |
|
UW data network |
91 |
7.21% |
91 |
8.02% |
|
UW DSL service |
39 |
3.09% |
44 |
3.88% |
| |
|
6. |
Which email accounts do you currently have?
Which do you use as your primary address? Which do you use as your secondary
address? |
|
|
2004 |
2004% |
2005 |
2005% |
|
Uwyo |
1140 |
90.26% |
1029 |
90.66% |
|
Hotmail |
703 |
55.66% |
640 |
56.39% |
|
Yahoo |
437 |
34.60% |
443 |
39.03% |
|
Other |
173 |
13.70% |
186 |
16.39% |
|
AOL |
121 |
9.58% |
91 |
8.02% |
|
Bresnan |
65 |
5.15% |
83 |
7.31% |
|
Excite |
33 |
2.61% |
23 |
2.03% |
|
Juno |
41 |
3.25% |
16 |
1.41% |
|
Earthlink |
14 |
1.12% |
14 |
1.23% |
|
Wyoming.com |
14 |
1.12% |
14 |
1.23% |
|
Compuserve |
6 |
0.05% |
3 |
0.26% |
| |
|
|
|
|
|
|
|
2004 |
2004% |
2005 |
2005% |
|
Primary – UWYO |
611 |
48.38% |
609 |
53.66% |
|
Secondary – UWYO |
425 |
33.65% |
344 |
30.31% |
|
Total |
1036 |
82.03% |
953 |
83.97% |
| |
| 7. |
How do you check your
email? |
|
|
2004 |
2004% |
2005 |
2005% |
|
WebMail |
1024 |
81.08% |
995 |
87.67% |
|
Browser |
870 |
68.88% |
759 |
66.87% |
|
Outlook |
112 |
8.87% |
110 |
9.69% |
|
Outlook Express |
273 |
21.62% |
105 |
9.25% |
|
Other |
90 |
7.13% |
101 |
8.90% |
| |
| 8. |
Which is
the most effective way to communicate with you? |
|
|
2004 |
2004% |
2005 |
2005% |
|
Email |
1136 |
89.94% |
1040 |
87.76% |
|
Campus Mail |
94 |
7.44% |
73 |
6.16% |
|
Hot Page on the Web |
28 |
2.22% |
13 |
1.10% |
|
Other IT Web pages |
4 |
0.32% |
1 |
0.08% |
|
Total |
1262 |
99.92% |
1127 |
95.10% |
| |
| 9. |
Which
Internet applications do you use or expect to use on the campus network in
the next 12 months? |
|
|
2004 |
2004% |
2005 |
2005% |
|
Instant messaging |
784 |
62.07% |
676 |
59.56% |
|
Streaming |
596 |
47.19% |
505 |
44.49% |
|
Peer to peer |
486 |
38.48% |
432 |
38.06% |
|
Online chat |
338 |
26.76% |
255 |
22.47% |
|
VoIP |
149 |
11.80% |
130 |
11.45% |
|
Video conferencing |
125 |
9.90% |
113 |
9.96% |
|
Video TV |
116 |
9.18% |
93 |
8.19% |
| |
| 10. |
Please
rate your satisfaction with each of the following UW services on a scale of 1
to 5 to 5 with 1 being extremely dissatisfied and
5 being extremely satisfied. |
|
|
2004 |
2004 |
2005 |
2005 |
|
General access computing
labs |
4.25 |
Most satisfied |
4.2 |
Most satisfied |
|
UW Internet access |
4.08 |
|
4.17 |
|
|
Uwyo email account |
4.14 |
|
4.09 |
|
|
e-College (online UW) |
3.96 |
|
3.94 |
|
|
Campus data network |
3.83 |
|
3.9 |
|
|
Wireless Network |
3.79 |
|
3.89 |
|
|
WebCT |
3.92 |
|
3.88 |
|
|
UW computing lab
assistants |
3.79 |
|
3.79 |
|
|
RESNET |
3.57 |
|
3.73 |
|
|
IT Help Desk |
3.65 |
|
3.72 |
|
|
IT’s Hot Page Web page |
3.61 |
|
3.7 |
|
|
IT’s Help Web pages |
3.61 |
|
3.65 |
|
|
SPAM filtering |
3.57 |
|
3.46 |
|
|
UW long distance |
3.02 |
Least satisfied |
3.03 |
Least satisfied |
| |
| 11. |
We are
interested in knowing what new or improved computing services you would like. Services are
ranked in order of importance with 5 being the most important and 1 the
least. |
|
|
2004 |
2004 |
2005 |
2005 |
|
Anti-virus |
3.7 |
|
3.89 |
Most important 1 |
|
Lab access from outside |
3.89 |
Most important 2 |
3.77 |
Most important 2 |
|
More Internet bandwidth |
3.81 |
Most important 3 |
3.77 |
Most important 3 |
|
More lab computers |
3.96 |
Most important 1 |
3.72 |
|
|
More wireless locations
on campus |
3.48 |
|
3.53 |
|
|
Email features |
3.12 |
|
3.17 |
|
|
UW Apartments Internet
access |
3.16 |
|
3.09 |
|
|
Wireless cards at labs |
3.06 |
|
3.06 |
|
|
Expanded Help Desk
Services |
3.05 |
|
2.9 |
|
|
PDA access to UW network |
2.62 |
Least important |
2.43 |
Least important |
|
|
|
12. |
Please rate your satisfaction with UW’s computing support and technology
services using a5 point scale
ranging from 1 = strongly disagree to 5 = strongly agree. |
|
|
2004 |
2004 |
2005 |
2005 |
|
Overall |
3.74 |
|
3.75 |
Most satisfied |
|
Technology needs are met |
3.76 |
Most satisfied |
3.74 |
|
|
Responsiveness to
problems |
3.51 |
|
3.55 |
|
|
Communications with
users |
3.48 |
|
3.52 |
|
|
Availability of new
technology |
3.54 |
|
3.44 |
|
|
Clear explanations of
technical issues |
3.4 |
Least satisfied |
3.4 |
Least satisfied |
