computer monitor

Student Computing Survey Results
Spring 2005

Number of Respondents 2004: 1,263
Number of Respondents 2005: 1,135
 
1. What is your current class standing?
2004 2004% 2005 2005%
Freshman 185 14.65% 194 16.37%
Sophomore 230 18.21% 180 15.19%
Junior 271 21.46% 198 16.71%
Senior 377 29.84% 306 25.82%
Grad 49 3.88% 59 4.98%
Second major 35 2.77% 17 1.43%
Masters 64 5.07% 98 8.27%
Doctoral 46 3.64% 83 7.00%
Other 5 0.39% 0 0.00%
Total 1262 99.91% 1135 95.77%
 
2. Where do you live?
2004 2004% 2005 2005%
Off Campus 807 63.90% 674 56.88%
UW Dorm 264 20.91% 251 21.18%
UW Apt RESNET 90 7.13% 72 6.08%
Out of Town 38 3.09% 71 5.99%
UW Apt No RESNET 56 4.44% 63 5.32%
Other 8 0.07% 0 0.00%
Total 1263 99.54% 1131 95.45%
 
3. Which of the following technology products do you own?
2004 2004% 2005 2005%
Cell phone 987 78.15% 966 85.11%
PC 860 68.09% 668 58.85%
Phone 810 64.13% 627 55.24%
Laptop computer 482 38.16% 589 51.89%
PDA 198 15.68% 169 14.89%
 
4. Which operating system(s) do you use on the computer(s) you own?
2004 2004% 2005 2005%
Windows 1157 91.61% 1059 93.30%
Mac 98 7.59% 68 5.99%
Linux 61 4.83% 48 4.23%
Other 16 1.27% 15 1.32%
Unix 15 1.19% 9 0.79%
 
5. How do you routinely access or connect to the Internet?
2004 2004% 2005 2005%
UW computing labs 972 76.96% 792 69.78%
Cable modem 257 20.35% 333 29.34%
RESNET 318 25.18% 281 24.76%
UW wireless network 149 11.80% 246 21.67%
UW dial-up modem 206 20.59% 156 13.74%
DSL 151 11.96% 139 12.25%
Dial-up modem 169 13.38% 103 9.07%
UW data network 91 7.21% 91 8.02%
UW DSL service 39 3.09% 44 3.88%
 
6. Which email accounts do you currently have? Which do you use as your primary address?Which do you use as your secondary address?
2004 2004% 2005 2005%
Uwyo 1140 90.26% 1029 90.66%
Hotmail 703 55.66% 640 56.39%
Yahoo 437 34.60% 443 39.03%
Other 173 13.70% 186 16.39%
AOL 121 9.58% 91 8.02%
Bresnan 65 5.15% 83 7.31%
Excite 33 2.61% 23 2.03%
Juno 41 3.25% 16 1.41%
Earthlink 14 1.12% 14 1.23%
Wyoming.com 14 1.12% 14 1.23%
Compuserve 6 0.05% 3 0.26%
 
2004 2004% 2005 2005%
Primary UWYO 611 48.38% 609 53.66%
Secondary UWYO 425 33.65% 344 30.31%
Total 1036 82.03% 953 83.97%
 
7. How do you check your email?
2004 2004% 2005 2005%
WebMail 1024 81.08% 995 87.67%
Browser 870 68.88% 759 66.87%
Outlook 112 8.87% 110 9.69%
Outlook Express 273 21.62% 105 9.25%
Other 90 7.13% 101 8.90%
 
8. Which is the most effective way to communicate with you?
2004 2004% 2005 2005%
Email 1136 89.94% 1040 87.76%
Campus Mail 94 7.44% 73 6.16%
Hot Page on the Web 28 2.22% 13 1.10%
Other IT Web pages 4 0.32% 1 0.08%
Total 1262 99.92% 1127 95.10%
 
9. Which Internet applications do you use or expect to use on the campus network in the next 12 months?
2004 2004% 2005 2005%
Instant messaging 784 62.07% 676 59.56%
Streaming 596 47.19% 505 44.49%
Peer to peer 486 38.48% 432 38.06%
Online chat 338 26.76% 255 22.47%
VoIP 149 11.80% 130 11.45%
Video conferencing 125 9.90% 113 9.96%
Video TV 116 9.18% 93 8.19%
 
10. Please rate your satisfaction with each of the following UW services on a scale of 1 to 5 to 5 with 1 being extremely dissatisfied and 5 being extremely satisfied.
2004 2004 2005 2005
General access computing labs 4.25 Most satisfied 4.2 Most satisfied
UW Internet access 4.08 4.17
Uwyo email account 4.14 4.09
e-College (online UW) 3.96 3.94
Campus data network 3.83 3.9
Wireless Network 3.79 3.89
WebCT 3.92 3.88
UW computing lab assistants 3.79 3.79
RESNET 3.57 3.73
IT Help Desk 3.65 3.72
ITs Hot Page Web page 3.61 3.7
ITs Help Web pages 3.61 3.65
SPAM filtering 3.57 3.46
UW long distance 3.02 Least satisfied 3.03 Least satisfied
 
11. We are interested in knowing what new or improved computing services you would like. Services are ranked in order of importance with 5 being the most important and 1 the least.
2004 2004 2005 2005
Anti-virus 3.7 3.89 Most important 1
Lab access from outside 3.89 Most important 2 3.77 Most important 2
More Internet bandwidth 3.81 Most important 3 3.77 Most important 3
More lab computers 3.96 Most important 1 3.72
More wireless locations on campus 3.48 3.53
Email features 3.12 3.17
UW Apartments Internet access 3.16 3.09
Wireless cards at labs 3.06 3.06
Expanded Help Desk Services 3.05 2.9
PDA access to UW network 2.62 Least important 2.43 Least important
 
12. Please rate your satisfaction with UWs computing support and technology services using a5 point scale ranging from 1 = strongly disagree to 5 = strongly agree.
2004 2004 2005 2005
Overall 3.74 3.75 Most satisfied
Technology needs are met 3.76 Most satisfied 3.74
Responsiveness to problems 3.51 3.55
Communications with users 3.48 3.52
Availability of new technology 3.54 3.44
Clear explanations of technical issues 3.4 Least satisfied 3.4 Least satisfied

 


 


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