computer monitor

Student Computing Survey Results
Spring 2006

Number of Respondents
2004: 1,263
2005: 1,135
2006: 1,440

1.  What is your current class standing?
    2004 2004% 2005 2005% % Change 04/05 2006 2006% %Change 05/06 %Change 04/06
  Freshman 185 14.65% 194 16.37% 1.72% 162 11.24% -5.13% -3.41%
  Sophomore 230 18.21% 180 15.19% -3.02% 217 15.06% -0.13% -3.15%
  Junior 271 21.46% 198 16.71% -4.75% 264 18.32% 1.61% -3.14%
  Senior 377 29.84% 306 25.82% -4.02% 435 30.19% 4.37% 0.35%
  Grad 49 3.88% 59 4.98% 1.10% 81 5.62% 0.64% 1.74%
  Second major 35 2.77% 17 1.43% -1.34% 42 2.91% 1.48% 0.14%
  Masters 64 5.07% 98 8.27% 3.20% 127 8.81% 0.54% 3.74%
  Doctoral 46 3.64% 83 7.00% 3.36% 110 7.63% 0.63% 3.99%
  Other 5 0.39% 0 0.00% -0.39% 3 0.21% 0.21% -0.18%
                     
2.  Where do you live?
2004 2004% 2005 2005% % Change 04/05 2006 2006% %Change 05/06 %Change 04/06
  Off Campus 807 63.90% 674 56.88% -7.02% 912 63.29% 6.41% -0.61%
  UW Dorm 264 20.91% 251 21.18% 0.27% 233 16.17% -5.01% -4.74%
  UW Apt RESNET 90 7.13% 72 6.08% -1.05% 69 4.79% -1.29% -2.34%
  Out of Town 38 3.09% 71 5.99% 2.90% 138 9.58% 3.59% 6.49%
  UW Apt No RESNET 56 4.44% 63 5.32% 0.88% 83 5.76% 0.44% 1.32%
  Other 8 0.07% 0 0.00% -0.07% 0.00% 0.00% -0.07%
                     
3.  Which of the following technology products do you own?
2004 2004% 2005 2005% % Change 04/05 2006 2006% %Change 05/06 %Change 04/06
  Cell phone 987 78.15% 966 85.11% 6.96% 1304 90.49% 5.38% 12.34%
  PC 860 68.09% 668 58.85% -9.24% 809 56.14% -2.71% -11.95%
  Phone 810 64.13% 627 55.24% -8.89% 612 42.47% -12.77% -21.66%
  Laptop computer 482 38.16% 589 51.89% 13.73% 923 64.05% 12.16% 25.89%
  PDA 198 15.68% 169 14.89% -0.79% 209 14.50% -0.39% -1.18%
 
4.  Which operating system(s) do you use on the computer(s) you own?
2004 2004% 2005 2005% % Change 04/05 2006 2006% %Change 05/06 %Change 04/06
  Windows 1157 91.61% 1059 93.30% 1.69% 1350 93.68% 0.38% 2.07%
  Mac 98 7.59% 68 5.99% -1.60% 87 6.04% 0.05% -1.55%
  Linux 61 4.83% 48 4.23% -0.60% 71 4.93% 0.70% 0.10%
  Other 16 1.27% 15 1.32% 0.05% 21 1.46% 0.14% 0.19%
  Unix 15 1.19% 9 0.79% -0.40% 14 0.97% 0.18% -0.22%
                     
5.  How do you routinely access or connect to the Internet?
2004 2004% 2005 2005% % Change 04/05 2006 2006% %Change 05/06 %Change 04/06
  UW computing labs 972 76.96% 792 69.78% -7.18% 918 63.71% -6.07% -13.25%
Cable modem 257 20.35% 333 29.34% 8.99% 563 39.07% 9.73% 18.72%
  RESNET 318 25.18% 281 24.76% -0.42% 250 17.35% -7.41% -7.83%
  UW wireless network 149 11.80% 246 21.67% 9.87% 455 31.58% 9.91% 19.78%
UW dial-up modem 206 20.59% 156 13.74% -6.85% 116 8.05% -5.69% -12.54%
  DSL 151 11.96% 139 12.25% 0.29% 237 16.45% 4.20% 4.49%
  Dial-up modem 169 13.38% 103 9.07% -4.31% 94 6.52% -2.55% -6.86%
  UW data network 91 7.21% 91 8.02% 0.81% 131 9.09% 1.07% 1.88%
  UW DSL service 39 3.09% 44 3.88% 0.79% 57 3.96% 0.08% 0.87%
                     
6.  Which email accounts do you currently have? Which do you use as your primary address? Which do you use as your secondary address?
2004 2004% 2005 2005% % Change 04/05 2006 2006% %Change 05/06 %Change 04/06
  uwyo 1140 90.26% 1029 90.66% 0.40% 1311 90.98% 0.32% 0.72%
  hotmail 703 55.66% 640 56.39% 0.73% 792 54.96% -1.43% -0.70%
  yahoo 437 34.60% 443 39.03% 4.43% 561 38.93% -0.10% 4.33%
  other 173 13.70% 186 16.39% 2.69% 207 14.37% -2.02% 0.67%
  aol 121 9.58% 91 8.02% -1.56% 132 9.16% 1.14% -0.42%
  Bresnan 65 5.15% 83 7.31% 2.16% 105 7.29% -0.02% 2.14%
  Excite 33 2.61% 23 2.03% -0.58% 21 1.46% -0.57% -1.15%
  Juno 41 3.25% 16 1.41% -1.84% 16 1.11% -0.30% -2.14%
  Earthlink 14 1.12% 14 1.23% 0.11% 10 0.69% -0.54% -0.43%
  Wyoming.com 14 1.12% 14 1.23% 0.11% 13 0.90% -0.33% -0.22%
  Compuserve 6 0.05% 3 0.26% 0.21% 0.00% -0.26% -0.05%
  gmail 213 14.78% 14.78% 14.78%
  2004 2004% 2005 2005% % Change 04/05 2006 2006% %Change 05/06 %Change 04/06
Primary UWYO 611 48.38% 609 53.66% 5.28% 844 58.57% 4.91% 10.19%
Secondary UWYO 425 33.65% 344 30.31% -3.34% 379 26.30% -4.01% -7.35%
                 
7.  How do you check your email?
2004 2004% 2005 2005% % Change 04/05 2006 2006% %Change 05/06 %Change 04/06
  WebMail 1024 81.08% 995 87.67% 6.59% 1066 73.98% -13.69% -7.10%
  Browser 870 68.88% 759 66.87% -2.01% 0.00% -66.87% -68.88%
  Outlook 112 8.87% 110 9.69% 0.82% 279 19.36% 9.67% 10.49%
  Outlook Express 273 21.62% 105 9.25% -12.37% 0.00% -9.25% -21.62%
  Other 90 7.13% 101 8.90% 1.77% 141 9.78% 0.88% 2.65%
  WyoWeb 35 2.43% 2.43% 2.43%
                     
8.  Which is the most effective way to communicate with you?
2004 2004% 2005 2005% % Change 2006 2006% %Change 05/06 %Change 04/06
  Email 1136 89.94% 1040 87.76% -2.18% 1300 90.22% 2.46% 0.28%
  Campus Mail 94 7.44% 73 6.16% -1.28% 88 6.11% -0.05% -1.33%
  Hot Page on the Web 28 2.22% 13 1.10% -1.12% 8 0.56% -0.54% -1.66%
  Other IT Web pages 4 0.32% 1 0.08% -0.24% 1 0.07% -0.01% -0.25%
  WyoWeb 35 2.43% 2.43% 2.43%
                 
9.  Which Internet applications do you use or expect to use on the campus network in the next 12 months?
2004 2004% 2005 2005% % Change 04/05 2006 2006% %Change 05/06 %Change 04/06
  Instant messaging 784 62.07% 676 59.56% -2.51% 757 52.53% -7.03% -9.54%
  Streaming 596 47.19% 505 44.49% -2.70% 604 41.92% -2.57% -5.27%
  Peer to peer 486 38.48% 432 38.06% -0.42% 506 35.11% -2.95% -3.37%
  Online chat 338 26.76% 255 22.47% -4.29% 328 22.76% 0.29% -4.00%
  VoIP 149 11.80% 130 11.45% -0.35% 154 10.69% -0.76% -1.11%
  Video conferencing 125 9.90% 113 9.96% 0.06% 164 11.38% 1.42% 1.48%
  Video TV 116 9.18% 93 8.19% -0.99% 126 8.74% 0.55% -0.44%
   
10.  Please rate your satisfaction with each of the following UW services on a scale of 1 to 5 with 1 being extremely dissatisfied and 5 being extremely satisfied.
2004 2004 2005 2005 Change 04/05 2006 2006 Change 05/06 Change 04/06
  General access computing labs 4.25 Most satisfied 4.2 Most satisfied -0.05 4.19 Most satisfied -0.01 -0.06
  UW Internet access 4.08 4.17 0.09 4.06 -0.11 -0.02
  Uwyo email account 4.14 4.09 -0.05 4.02 -0.07 -0.12
  e-College (online UW) 3.96 3.94 -0.02 3.92 -0.02 -0.04
  Campus data network 3.83 3.9 0.07 3.84 -0.06 0.01
  Wireless Network 3.79 3.89 0.10 3.70 -0.19 -0.09
  WebCT 3.92 3.88 -0.04 3.81 -0.07 -0.11
  UW computing lab assistants 3.79 3.79 0.00 3.82 0.03 0.03
  RESNET 3.57 3.73 0.16 3.53 -0.20 -0.04
  IT Help Desk 3.65 3.72 0.07 3.83 0.11 0.18
  ITs Hot Page Web page 3.61 3.7 0.09 3.75 0.05 0.14
  ITs Help Web pages 3.61 3.65 0.04 3.72 0.07 0.11
  SPAM filtering 3.57 3.46 -0.11 2.75 Least satisfied -0.71 -0.82
  UW long distance 3.02 Least satisfied 3.03 Least satisfied 0.01 3.26 0.23 0.24
  WyoWeb 3.16 3.16 3.16
  Antivirus 3.78 3.78 3.78
  Laptop loan program 3.96 3.96 3.96
                     
11.  We are interested in knowing what new or improved computing services you would like. Services are ranked in order of importance with 5 being the most important and 1 the least.
  2004 2004 2005 2005 Change 04/05 2006 2006 Change 05/06 Change 04/06
  Anti-virus 3.7 3.89 Most important 0.19 2.16 Least important -1.73 -1.54
  Lab access from outside 3.89 2nd most 3.77 2nd most -0.12 2.27 -1.50 -1.62
  More Internet bandwidth 3.81 3rd most 3.77 3rd most -0.04 2.26 -1.51 -1.55
  More lab computers 3.96 Most important 3.72 -0.24 2.59 -1.13 -1.37
  More wireless locations on campus 3.48 3.53 0.05 2.49 -1.04 -0.99
  Email features 3.12 3.17 0.05 2.90 -0.27 -0.22
  UW Apartments Internet access 3.16 3.09 -0.07 2.95 -0.14 -0.21
  Wireless cards at labs 3.06 3.06 0.00 3.38 2nd most 0.32 0.32
  Expanded Help Desk Services 3.05 2.9 -0.15 3.07 3rd most 0.17 0.02
  PDA access to UW network 2.62 Least important 2.43 Least important -0.19 3.66 Most Important 1.23 1.04
                     
12.  Please rate your satisfaction with UWs computing support and technology services using a 5 point scale ranging from 1 = strongly disagree to 5 = strongly agree.
2004 2004 2005 2005 Change 04/05 2006 2006 Change 05/06 Change 04/06
  Overall 3.74 3.75 0.01 3.73 -0.02 -0.01
  Technology needs are met 3.76 Most satisfied 3.74 Most satisfied -0.02 3.74 Most satisfied 0.00 -0.02
  Responsiveness to problems 3.51 3.55 0.04 3.54 -0.01 0.03
  Communications with users 3.48 3.52 0.04 3.53 0.01 0.05
  Availability of new technology 3.54 3.44 -0.10 3.49 0.05 -0.05
  Clear explanations of technical issues 3.4 Least satisfied 3.4 Least satisfied 0.00 3.41 Least satisfied 0.01 0.01

 


 


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