WyoLync and Class Live have different resources for technical help.
Technical support for WyoLync is available from the UW IT Help Desk.
The eCollege HelpDesk supports instructors and students using ClassLive, 24/7. Call the Online UW Help Desk through Outreach's toll-free number: 800-448-7801, option 2; or, email or chat with the Help Desk at http://247support.custhelp.com/ .
The Elluminate training page offers training - both live and recorded - along with detailed user manuals and handy quick reference guides. This is the place to start.
For further development support for using ClassLive in your Outreach teaching, contact the instructional support team of Outreach Credit Programs: