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Image Extensions

Images Do Not Show Up On Live Site, But Do in the CMS

If your images are appearing in the view tab of the CMS, but do not show up in the live website after publishing, the issue is most likely that the files do not have the correct extension in the system name.

To Add Image Extensions

To add an image extension to a file:

  • Click on the file name in your site tree
    Screen shot of Site tree with files that do not have .jpg extensions
  • Click the Move/Rename tab
    Move and rename tab
  • Add an appropriate extension (this will most likely be .jpg)
    Move and rename tab
    • Note the extension on the image "staff picture" is .jpg
    • Image names should not contain spaces or capitals
  • Republish the Images

What file extensions are supported?

  • The CMS Supports: .jpg, .gif, .png, .docx, .pdf

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