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Orphaned Files

Prevent Orphaned Assets Permanently with this Setting

Setting Un-publish as Default

  1. Click the icon in the upper left corner of the CMS.
  2. Hover cursor over preferences.
  3. Click User.
    Cascade icon dropdown, preferences highlighted, user tab displayed
  4. In the page that appears, select the option un-publish on Move/Delete.
    User Preferences pane. Unpublish default option selected
  5. Hit Submit.

How to Avoid Orphaned Files

Orphaned files can be avoided when deleting files in the CMS by ensuring that the unpublish option is selected.

How to Unpublish During a Delete:

  1. Select the file you wish to delete in the CMS file tree.
  2. Select the Deletetab.
    Orphaned Files Delete in menu
  3. In the new window that appears, check the Unpublish box at the top of the window.
    Menu for deleting, unpublished checked
  4. Click Submit. Note: This will delete both the files in the CMS and the web server.

What is an orphan file?

  • Orphan files occur when a page, file or folder are deleted from the CMS site, but still exist on the server (the live website that the CMS publishes to).
How can I check for orphaned files?
  • Unfortunately, there is no way to see an orphaned file. Orphaned files are no longer associated with the CMS, making them invisible to the CMS, the only way to find the files is to contact and have the web team compare the server files against your sites file tree.
Why are orphaned files an issue?
  • Orphan files pose a problem when the website undergoes a full site republish. Though the files cannot be seen in the CMS file tree, the files may still be linked to by hyperlinks in your site. If orphaned files are still linked in your site, a full site republish will remove this files resulting in broken links

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