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CMS and Website Support

You can request help relating to the following topics:

 

  • CMS sites
  • Training and CMS access
  • Photo Database
  • General web inquiries

 


 

Two Support Options:

 

  • Institutional Marketing has partnered with the UW IT Client Support Help Desk for the purpose of providing a single point of contact for inquiries.
  • The Help Desk will send a ticket to Institutional Marketing's web support team. 
    • Please allow a minimum of two business days turnaround on all requests. 
  • Email: userhelp@uwyo.edu
  • Phone: 766-4357

Alternatively, you can contact webhelp@uwyo.edu, 766-2457.

 


 

Required Information:

 

  • Include the URL, where applicable for a site
    • e.g.: http://www.uwyo.edu/[SITENAME] (site name would be the name of the site after http://www.uwyo.edu/ e.g. “PUBLICRELATIONS” would be http://www.uwyo.edu/publicrelations/)
  • Include the user name, where applicable
    • e.g.: jdoe for the user John Doe. This is the first part of the user’s email without the “@uwyo.edu”
  • Include a phone number where you can be reached

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Institutional Marketing

Website support team

Email: UserHelp@uwyo.edu

1000 E. University Ave. Laramie, WY 82071
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