Preschool Survey Part C
The Preschool Survey Part C is a ninety-two question survey designed to understand children’s and parent’s needs, concerns, and satisfaction with the fourteen regional developmental preschools throughout Wyoming. Demographics of county, race, and age are reviewed below:


Results
Seven hundred twenty seven (727) parents were surveyed across the state of Wyoming. One hundred fifty-five (155) parents returned surveys for a 21% participation rate in the Preschool Survey Part B.
Given the instructions provided, questions left blank by the parents were counted as “does not apply” and were not analyzed in the total in the overall percentages for each specific question. Therefore, question totals may not always be 155 but some number less than that amount.
Parents were asked to answer the question by how much they agree or disagree with each of the following statements (1=Very strongly agree, 2=Strongly agree, 3=Agree, 4=Disagree, 5=Strongly disagree, 6=Very strongly disagree). Each question is listed in order with the survey; the results are provided in graph form below:
Developing the Individualized Family Service Plan (IFSP)
1. IFSP meetings are scheduled at a time and place that are convenient for me

2. I felt like I was a part of the decision-making process.

3. I was asked about my child’s development during my child’s evaluation.

4. The evaluation gave a clear picture of my child’s strengths and needs.

5. I was given an opportunity to discuss the evaluation.

6. I was given all the written reports, evaluations, or information related to my child prior to the IFSP meeting in order to be able to make informed decisions at the IEP meeting.

7. I was given help in preparing for the IFSP meeting .

8. Everyone at the IFSP meeting was introduced to me.

9. I was asked to share what I believe are my child’s needs and strengths.

10. People at the meeting discussed my suggestions and ideas.

11. My questions about early intervention services were answered.

12. My concerns were addressed.

13. My family’s schedule and daily routine were considered when planning for my child’s services.

14. I was satisfied with the overall IFSP process.

Information Exchange
1. The written information I receive is clear to me.

2. My family was given information about how different interventions or therapies would benefit my child.

3. My family was given information about activities that I could do with my child.

4. My family was given information about how to advocate for my child and my family.

5. My family was given information about support group for parents.

6. My family was given information about other early care and education programs in the community.

7. My family was given information about different programs or services that meet my family needs.

8. My family was given information about how to access different programs and services in the community.

9. My family was given information about organizations that offer information and training for parents (for example, Parent Training and Information Center, Family Resource Centers, Disability Support Groups).

10. My family was given information about ways that the service coordinator is supposed to help my family and me.

11. My family was given information about different peoples roles in the early intervention system..

12. My family was given information about my rights as a parent of a child who receives early intervention services.

13. My family was given information about evaluation process (how my child’s abilities and needs are determined).

14. My family was given information about how to request additional assessments if I think they are necessary.

15. My family was given information about what my options are if I disagree with a decision about my child’s services.

16. My family was given information about who to call if I am not satisfied with the services that my child receives.

17. My family was given information about how to resolve disagreements using processes like conflict resolution or mediation.

Service Coordination
1. My service coordinator respects my culture and language.

2. My service coordinator acknowledges my family’s efforts.

3. My service coordinator answers my questions.

4. My service coordinator understands the unique needs of my child and family.

5. My service coordinator is available to speak with me on a regular basis.

6. My service coordinator is easy to contact.

7. My service coordinator helps me find solutions to the challenges my family faces.

8. My service coordinator helps make sure that all service providers work together to provide the best care for my child.

9. If I disagree with a decision about services for my child or my family, I (would) feel comfortable discussing this with my service coordinator.

10. If I am not satisfied with a service, I feel I can tell my service coordinator what I think without negative consequences for my child or me.

11. I have a good working relationship with my service coordinator.

12. I am satisfied with my service coordinator.

Receiving Early Intervention Services
1. Someone from the early intervention program helped me get services like child care, transportation, respite care, pre-school programs, WIC/Food stamps, etc.

2. The services on our IFSP have been provided in a timely manner.

3. My child’s services have been delivered consistently.

4. My child receives the amount of therapy sessions that he/she needs.

5. My child receives services in settings that are natural for my family.

6. My child receives services in settings where children without special needs participate.

7. I am given enough information to know whether or not my child is making progress.

8. I receive advance notice of upcoming IFSP meetings.

9. An interpreter is available for meetings if I want one.

10. The services we receive take into account my whole family, not just our child with special needs.

11. Any changes in personnel working with my child were discussed with me prior to the change.

12. If I am not satisfied with a service, I feel I can talk to people about it without negative consequences for my child or me.

13. I have a good working relationship with my child’s service providers.

14. I have felt part of the team when meeting to discuss my child.

15. Early intervention staff asked whether the services and help my family was receiving was meeting our needs.

Service Providers
1. The early intervention service provider(s) that work with my child respect my culture and language.

2. The early intervention service provider(s) that work with my child answer my questions.

3. The early intervention service provider(s) that work with my child are knowledgeable and professional.

4. The early intervention service provider(s) that work with my child are easy for me to talk to about my child and my family.

5. The early intervention service provider(s) that work with my child are easy to contact.

6. The early intervention service provider(s) that work with my child understand the unique needs of my child and family.

7. The early intervention service provider(s) that work with my child understand my child behavior.

8. The early intervention service provider(s) that work with my child shows a willingness to learn about the strengths and needs of my child and family.

9. The early intervention service provider(s) that works with my child do what they say they are going to do.

Transition
1. Before my child’s third birthday, a meeting was held to discuss various services and community programs options for my child.

2. Before my child’s third birthday, my child’s IFSP was reviewed and the need for evaluation and assessment for my child was determined.

3. Before my child’s third birthday, eligibility for preschool or other community settings was determined.

4. The concept of Least Restrictive Environment/Inclusion was explained to me when we discussed preschool special education.

5. Before my child’s third birthday, a transition plan was developed to assist my child to adjust to, and function in, the new setting.

6. I was encouraged to participate in the transition planning meeting.

7. Someone from the new program participated in transition meetings.

8. When my child moved from the early intervention program at age 3, other services were available right away.

Impact on My Child
Over the past year, early intervention services have had a positive impact on my child’s progress in the following areas:
1. Understanding and using language (depending on your child’s age, this may mean making sounds, saying single words, understanding simple questions, following simple directions, using gestures, listening to stories, putting words together, etc.).

2. Learning and cognition (depending on your child’s age, this may mean looking at pictures in a book, pointing to body parts, knowing some colors, doing simple puzzles, etc.).

3. Social skills/behavior (depending on your child’s age, this may mean smiling, playing peek-a-boo and other games, getting along with other children, etc.).

4. Emotional (depending on your child’s age, this may mean expressing different feelings, being able to be soothed when upset, etc. ).

5. Adaptive skills (depending on your child’s age, this may mean helping when getting dressed or undressed, toileting, using a communication device, etc.).

6. Physical/movement (depending on your child’s age, this may mean turning over, sitting in a chair, walking, throwing a ball, walking upstairs, or finer movements like banging a spoon on the table, holding something with both hands, stacking blocks, turning a handle to open a door, using scissors, etc.).

7. Health/medical (depending on your child's special needs, this may mean staying healthy, getting better when ill or injured, managing a medical condition or illness, or preventing complications from a medical condition or illness).

Impact on Parents and Families
1. Over the past year, early intervention services have helped me feel that I can get the services and supports that my child and family need.

2. Over the past year, early intervention services have helped me feel that my efforts are helping my child.

3. Over the past year, early intervention services have helped me understand my child’s special needs.

4. Over the past year, early intervention services have helped me understand how the early intervention system works.

5. Over the past year, early intervention services have helped me know about my child and family’s rights concerning special education services.

6. Over the past year, early intervention services have helped me know about services in the community.

7. Over the past year, early intervention services have helped me know do things with and for my child that are good for my child’s development.

8. Over the past year, early intervention services have helped me figure out solutions to problems as they come up.

9. Over the past year, early intervention services have helped me improve my family’s quality of life.

10. I am satisfied with early intervention services.

Preschool Survey Part C – Written Response
Big Horn
0287
The only complaint I have with these services was that I requested a hearing test for my son and I don’t think one was done. I asked to see the results and the speech therapist couldn’t find the document.
We are getting a new speech therapist next month and my son will be starting the pre-school program in September. I was told that he would be evaluated again for the new therapist and since he’s going to be starting in the classroom, I’m waiting until then to get his hearing checked, I’m assuming for the 1st time.
Campbell
0523
I feel the weakest area of support has been in regards to Medicare/Medicaid Waiver and respite services. I searched with very little support from the Children Center to find & complete necessary paperwork. It has been my understanding that they are not to recommend case management on other DFS services. Whether this is true or not warrants investigation. At any rate, Medicaid Waiver, Case management & SSC benefits need to be defined and explained. Parents of disabled children need a lot of support with the daunting paperwork & service game. I myself work in special education in public schools and had difficulty understanding the paperwork and services. Sometimes no most of the time parents need to have their hand held with paperwork. Living in a rural area is difficult with the few service options available at the very least, all services should be offered and explained when a parent brings their child to be evaluated.
Robert Montgomery
0577
The main comment I would like to make involves the interaction with my child by the service providers. I feel as the providers allow my child to be the “boss” of the therapy sessions. I would prefer that my child be taught that teachers set the rules. I want my child to learn that teachers set the rules and pace. After all, that is how elementary schools are run.
Carbon
0205
I was disappointed with the first evaluation my child received because the evaluator was pressuring my child to do activities. The evaluator gave a false report because she saw things differently than I did. She thought my son had some problems because he couldn’t do some activities but he could do all of the activities at home.
Also, the people that worked with my son were twenty to forty minutes late each time they came to work with him and they didn’t make a phone call to let me know they would be late. I counted on them to be there at a certain time because I have important meetings and other things to attend to after they leave.
They want us to call them if we will be late or not available that day. They should show parents the same thoughtfulness.
Fremont
0305
How can I get disabilities paper though mail because I need paper work to qualify for disabilities such as SSI?
Myself: mother
Son: Joel
Daughter: Josephine
0371
This program is exceptional. My daughter has made a lot of progress in this program. Staff is very educated, professional & caring. Special thanks to Aggie, Kendall, & Sharee in Fremont County. You all make a big difference for children & families
0376
Levi Davis has only been in the CDS since January of this year. I was able to answer most of the questions correctly. For the most part these services have been extraordinary by comparison to the services we were getting in Louisiana. CDS is superb. Levi has move to Sheridan, WY now though and will be receiving services in another county soon. He has not yet had any services in Sheridan. His new step mother and his father are caring for him now. Since their marriage in April I have noticed one negative development in Levi’s behavior since all of these changes. His frustration level has increased but he seems to be happy and otherwise adjusted. His new mother needs some teaching and is interested in attending parenting classes. We are glad to have her on board. She has taken on a lot of responsibility.
Thank you for everything.
Vicki Shelton- Levi’s grandmother
0381
In reference to the section marked transition; my son turned 3 on May 7th. We met and discussed his need in March and my husband and I were given the choice to transition him in May or in September. We chose September and he will be evaluated in August. In the meantime he has been receiving services through the summer. We are very pleased with the services we have received and feel they have been extremely beneficial to our son. We would recommend child development services to everyone.
Thank you
Dane Galitz 665 Wood Lander WY 82520 355-9793
0386
I am incredibly satisfied with Child Development Services of Fremont County. I am treated with courtesy and respect and more importantly, my child is as well.
Even though we have only received services for a few months, I have seen a tremendous change in my son’s abilities. He is doing much better because of his therapy, and because of the additional confidence in me.
THANK YOU CDS!
0575
Invention never cam and talked with me and the services stopped for my child and when I asked how he was doing with the program. Someone finally came to talk with me but nothing was done with my child until I asked. All the time I thought they were working with him. I don’t understand how he can text out of there and not longer need services. I disagree with most of the survey.
Laramie
0008
I have a few comments on some questions.
First: I was not given all information or reports ahead of time before an IFSP meeting…
I was informed of my IFSP meeting the day before it was scheduled to happen not giving me any time at all to prepare.
Second: On almost all the questions about receiving information about other services in the community – I have 2 children that have special needs and I have never been told of any support classes or parenting classes to help myself, my husband or their siblings to cope.
Third: My service coordinator makes sure all my children’s providers work together…
One of my children has 4 providers that come to our home, only actually know each other well and when they had the IFSP meeting, one was left out because the other 3 didn’t know she was one of the providers. If they worked together they would know.
Fourth: Changes in personnel were discussed with me ahead of time.
One of my child’s providers split his cases with another provider starting summer time and I got a call the day before he was scheduled to come telling me someone else whom I’d never met would be coming instead. She’s nice but it would’ve been nice to meet her ahead of time and been part of deciding if I wanted providers switched.
0009
I strongly feel that my child’s needs are given more consideration and time than his strengths. I feel that our provider bases too much on the ½ hour he sees my son per week and pays little attention to the rest of the week. I feel that my child is treated like a diagnosis instead of an individual and that his provider always looks to the worst case scenario. Our family’s unique history & personality are not considered in testing or decisions. We were not informed about private coordinators in the community even when we requested this information, and despite promises to, our coordinator have made not effort to services with our private service provider. My son is more than his disability and I hate that this system recognizes less of his efforts and abilities.
0039
I would just like to say that I am very impressed with the services that my child has received, and feel that the services that we have received have improved my child’s language skills immensely.
Thank you
0056
Impact on my child was left blank because Andrew still has many problems in that area even though he has made a lot of progress
Natrona
0440
Kelly has come into our home every week and dedicated her time helping our daughter with her hand differences. We all Love Kelly. Beth waits at the door every week and giggles as soon as Kelly arrives. We have completed our time with Kelly and our treatment will change. I will really miss having Kelly in our home. She has been a wonderful influence on Beth. Thank you so much for providing this service.
Julie Pierantoni
0413
I am grateful for all the help that has been provided to me & my son. Thank you for all that is done to provide these services!! Anyway I can help, please feel free to contact me.
Terri Meyer 472-5074
0470
What an Excellent service!!! Kelly Taubert is outstanding! We made a lot of progress with her help.
0433
We have been John’s parents since his birth and the help we have received from everyone has been a help to us beyond words. Our case manager Kay Reed and all the folks that work on our DD Waiver and the good people at Child Development Center and they all go above and beyond what we expect. We have been blessed to care for John and to have contact with the extended Care Team that John has. John is severely handicapped and we were ill-equipped to handle all his special needs. All the agencies available to u s helped us get what we needed to make John’s life and our days so much easier. A thanks isn’t enough but it comes from our hearts.
Jackie Kossert 4650 S 12 mile Rd Casper WY 82604
John B Kossert’s mom
0454
I think you guys do a way good job on everything my child has enjoyed working with. I just want to say thank you for everything.
Best Wishes.
Amy Pulanco
0427
The only services we are receiving right now are through the infant outreach program of CDC in Casper.
We have started the state waiver application process and are very pleased with our case manager Robert Peterson.
The answers to these questions were based solely on our experience with CDC and the therapists working with our child. There is a “family services coordinator” employed there but I don’t even know her. Is that the person referred to on page 3? That’s who I based my answers on.
If there are other services available in the Casper area (other than CDC) I am unaware of them.
0463
My daughter received speech therapy and just changed therapists. The old therapist said she was fine & probably did not need any more therapy but the new one says she does.
It is very conflicting.
Park
0285
For the most part I am pleased with the Early Intervention Services we have received in the past year. Some problems that we have encountered are the speech therapist not showing up at speech sessions in my home or continually canceling or rescheduling. No progress report was ever given to me. I was never given any information about other programs, support groups, classes on services in my community regarding my child’s special needs.
Also, my child turned 3 a week ago and we have not yet had a transition meeting, we have discussed pre-school but no plans have been finalized.
I am grateful for the services my son receives most of the problem we have had in the past were with the speech therapist who is being replaced. The service coordinator who we have been working with has been very helpful and easy to talk to. We are hoping the new speech therapist will be that way also.
Michell Wentz 839 McIntosh Rd Powell, WY 82435 307-754-1071
Sheridan
0588
Thank you for this wonderful service you provide to the children of Sheridan County. We are very impressed with the professionalism & concern that the CDC staff has shown toward our child. We are indeed grateful for well thought out programs that enable children with special needs to grow & develop in supportive atmospheres.
Thanks!!
Sweetwater
0608
Unda has been wonderful in helping with Braden. Braden has come to look forward to her visits
0629
I am very grateful for all the help I have received for my son. There is so much help sometimes it is overwhelming. Some things at first were confusing to me but, there is so much involved with my son’s care it is not wonder.
I just want to say everyone has been so good and patient to my family. We are learning more & more everyday. May son is going to be very successful in his life and I believe all of the early intervention will play a big part of that.
You have wonderful people working for the state. They all deserve a lot of respect!!
Thank you!
Andy, Debbie & Dylan Tolar
0652
We don’t like the fact that the CDC here in Green River keeps getting moved around from place to place. We appreciate and need their services. Help with needs that cost pennies today will or would be dollars tomorrow without early intervention.
As a taxpayer and a concerned parent, I/we hope this need for a permanent and suitable building will be heeded.
Also, some of the therapists pay for equipment out of their own pockets. Perhaps upper management is being paid too much.
Sincerely, Glenda Daane
0653
I often feel that the OT/PT services are extremely busy & are difficult to fit all the kids in on time sometimes.
Please note that the CDC in our area is fantastic but some real questions about facilities & priorities of the board and the director.
Washakie
0229
I like the service Amiee was getting, but now that she is almost 5 months old, I see that there isn’t a need to have it anymore. The reason why we started was because she had a problem turning her head to the left. Now she has not problem.
All I am saying is I thinking Amiee doesn’t need the service anymore.
You can reach me via e-mail because I d not have a phone.
Kyliah Dyer-mother brianandkyliahandamieelynn@yahoo.com
Weston
0518
We really appreciate the people who work with us, they are Wonderful!!

