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Technical Support

The Wyoming Telehealth Network (WyTN) offers free technical support for WyTN members using either the Zoom or Polycom RealPresence videoconferencing platforms. To enroll in the WyTN to receive a no-cost Zoom and/or Polycom RealPresence license visit the enrollment page.

Additional information about Zoom or Polycom RealPresence can be found by visiting their respective websites:

Additional Support Documents

How to Update Zoom

How to Connect Across Platforms (Zoom and Polycom)

Technical Assistance

For immediate technical assistance please call:

  • (307) 766-2944 (Zoom)

  • (307) 633-7695 (Polycom RealPresence)

For non-urgent Zoom or Polycom RealPresence support and for all other videoconferencing questions, please complete the form below.

Contact Us

Wyoming Telehealth Network

1000 E. University Ave., Dept. 4298

Laramie, WY 82071

Phone: (307) 766-2944


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1000 E. University Ave. Laramie, WY 82071
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