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Faculty Support

Poll Everywhere

Poll Everywhere is now available to faculty members to use in their courses to better engage students. A variety of polls are available including: multiple-choice, open-ended, Q&A, ranking, and clickable image polls.

Check out this user guide

Check out these video guides

If you need a license follow the instructions below:

  • Go to UWIT Service Center then near the top of the page click on "Services".
  • Now click on "Accounts and Passwords" and then click on "Administrative Accounts".
  • On This page click on "UW Poll Everywhere Account" and then click on "Request Account" and fill out the form to request a license.

Poll Everywhere can now be integrated with WyoCourses so you can grade your class on participation. To integrate Poll Everywhere with your courses follow the directions on this Poll Everywhere Integration Guide for Canvas

Transfering Content from One Shell to Another

If you want to transfer content from one of your course shells to another, follow this guide at

Please email if you have any questions.

Zoom Now Available in WyoCourses!

Zoom is a high quality video conferencing tool that is now integrated in wyocourses and can be used in your courses to interact with students.

If you would like use Zoom you can request a license here

Outcome Assessment LTI

REEF Polling and i>clicker Now Available in WyoCourses!

Here is a guide for instructors and one to set up a reef polling assignment in WyoCourses.

General Support for REEF Polling.

Click here for instructions to connect i>clicker with your WyoCourses class.

Right-click this link and select "Save link as..." to download the LMS_Wizard.xml.

General Support for i>clicker.

You can now add your TAs, GAs, Supplemental Instructors, Librarians, Guest Instructors, Observers, and others to your WyoCourses courses through WyoRecords!

Please note that the WyoCourses Supplemental Access page will only work for current or future courses, and not concluded course shells.

If you would like to provide access to a concluded course shell, please complete this form.

The person you wish to add must have a FERPA form on file with the Registrar's Office. The FERPA form can be downloaded here.

  • Go to and click on Faculty & Staff under WyoRecords.
  • Next, click on Faculty and Advisors.
  • Click on the box labeled WyoCourses Supplemental Access, and you will be taken to a screen where you can select the term and then your course.
  • If you do not have the option to select the term, then sign out of WyoRecords (using the Sign Out link in the upper right corner), close the browser, reopen the browser, and go back to WyoRecords and log back in.  Go back to the WyoCourses Supplemental Access page and you should see the option to change the term.  
  • On the following page, you can add persons into your course in several roles, provided they are eligible to be added with these roles, which are listed at
  • Please note that you must select "Participation Allowed" in the WyoCourses Participation column 
  • Please note that the person you wish to add must have a FERPA form online with the Registrar's Office - the form is located here.

Finding the Right Help

Problems you confront in developing or delivering your course may be technical problems with the system, a management problem with course enrollment, or an instructional challenge with how to achieve an objective in your course. If something doesn't work as it should, that's a technical problem, and you should contact the IT Help Desk; if the problem is with your course section(s) or its enrollment, the WyoCourses office can help; finally, if you need help to effectively use instructional features in your course, contact a member of the instructional support group

Technical Support

The University of Wyoming Information Technology Help Desk is available to help you with problems you might encounter with WyoCourses. The IT Help Desk is backed up by the Canvas help desk for after hours support. 


For Login and Technical Issues

For WyoCourses Issues
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Chat with IT Tech Support

Chat with Canvas Support

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      Phone IT Help Desk: 307-766-4357     

      Canvas Toll Free Help Desk: 855-778-9971     

Canvas Icon Canvas Help Center: Follow "Help" from course shell
form icon Contact WyoCourses via TeamDynamix
email icon Email to


The source of many technical problems is often the web browser. Check the Browser Recommendations to confirm you are using a supported browser version. When you encounter a problem, you might try a different browser. 

Course & Enrollment Management

The WyoCourses staff manage course shells and enrollment into courses, along with other behind-the-scenes system administration. Take logistical problems with course shells and enrollment to the WyoCourses staff, through their online form, by email to, or a call to the Help Desk. Requests to enroll guests in your class also go to WyoCourses staff. 

Instructional Support

Instructional support professionals in the Ellbogen Center for Teaching and Learning, and the Outreach School want to make your use of WyoCourses successful and efficient. Review support documentation below, and your training opportunities on the WyoCourses Training page, or contact the instructional support team by email at

Guides and Tutorials

Training & Development

Consult the WyoCourses Training page for training schedules, resources, and people who can help.

Respondus 4.0 Exam Converter

The Respondus 4.0 Exam Converter facilitates the transfer and conversion of exams from eCollege, exams you have created in Word, or question banks from selected publishers. Consult the WyoCourses Exam Converter information and support page to install and use the Exam Converter.   

Respondus LockDown Browser

The Respondus LockDown Browser requires students to take their quizzes, and review quiz results, in a custom web browser that prevents students from printing, screen capturing, opening other web sites, or accessing other applications. More information for faculty is available on the Respondus LockDown Browser faculty information page. Instructions for students is available at the LockDown browser student information page.   

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