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Advanced Research Computing Center

University of Wyoming

Office of Research & Economic Development

Department 3355

1000 E. University Ave.

Laramie, WY 82071

Phone: 307-766-7748

Email: arcc-info@uwyo.edu

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Known Issues

Teton

Below is a list of known issues that are affecting the Teton Computing Environment. If you are experiencing an issue that is not listed please contact ARCC to let us know as soon as possible. Please look at the system status page to make sure that all systems are functional. If nothing here solves your issue, please look at our getting help guide.


Affected Login Process

There is a known issue on Teton that may affect your login. Wait until the top of an hour (e.g. 1 pm) and try again.

What we are doing about it 

We have an automatic process to fix this issue that runs every hour on the hour.


Storage System Hang-ups

ARCC has seen occasional hang-ups with the Teton storage system that locks out users from doing anything on the system.

What we are doing about it 

We have a ticket filed with the storage vendor to help us solve the problem. Until then, we are closely monitoring the situation and manually managing the problem to prevent interuptions as much as possible.


  

Contact Us

Advanced Research Computing Center

University of Wyoming

Office of Research & Economic Development

Department 3355

1000 E. University Ave.

Laramie, WY 82071

Phone: 307-766-7748

Email: arcc-info@uwyo.edu

ARCC logo
Find us on Facebook (Link opens a new window) Find us on Twitter (Link opens a new window) Find us on YouTube (Link opens a new window)

1000 E. University Ave. Laramie, WY 82071
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