Math Placement Exam Troubleshooting

I'm getting a Proctor Password screen, what is the password?

This is a common error for students using Honorlock proctoring. There is no password. The troubleshooting steps are as follows:

1. Are you using Google Chrome with the Honorlock extension installed? (You should see a little shield with a checkmark in the upper right corner of your browser.) If you are not using Google Chrome, it will not work properly.

2. If Honorlock has launched and told you that you are ok to take the exam and you see a submit password screen, just hit submit even though the field is empty. Honorlock is supposed to automatically submit the password for you but there is a glitch for some students where they have to manually hit submit.

3. If you tried steps 1 and 2 and it still isn't working utilize the 24/7 Honorlock Support. If they aren't able to assist you, contact math-registration@uwyo.edu and we will help you troubleshoot your issue. 

My access is expired, what do I do? 

After one year you will have to purchase access again by phone: (1-800-258-2374) and give them the class code J33FD-XTCWK.

How do I enable Honorlock Proctoring?

Use Google Chrome as your browser and download this Honorlock Extension: honorlock.com/aleks?v=uwyo

Visit the Math Placement Exam Proctoring page for more detail.

 

Having a different issue? 

Contact us at math-registration@uwyo.edu