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Expert to Discuss Creating a Culture of Civility

June 11, 2012 — An expert on workplace civility will present seminars Monday and Tuesday, June 18-19, from 1:30-3 p.m. in the University of Wyoming College of Business auditorium.

Michael Fann, president of the Tennessee Public Risk Management Association and director of loss control at the TML Risk Management Pool, will discuss "Is It Me or Is It You? Creating a Culture of Civility."

Sponsored by UW Risk Management, the program is applicable and open to all UW faculty and staff, but is especially critical for officials, administrators, department heads, human resources managers, risk managers, safety coordinators and first-line supervisors.

For questions or to RSVP, contact the Risk Management office at (307) 766-5767, or email

"One of the best predictors of future claims experience is the morale of organizations. While workplace harassment gets attention, many other claims have ‘improper behavior' as their foundational cause," Fann says. "This session highlights the relationship between the organization's work environment and its future claims for on-the-job injury and third-party liability."

Fann will examine the roles that poor communication skills, personal insecurity and "the rumor mill" play in creating a toxic culture within an organization. He also will identify evaluation points and action steps designed to enhance the work environment toward a more productive, positive and safer culture.

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