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UW Student Emergency Communication

Education Abroad

Prior to Departure:

All international travelers (including faculty) are asked to register their travel in the Cowboys Abroad Portal and to download and enroll in the AlertTraveler app. 

The education abroad advisors ( must receive from all international and NSE travelers (including faculty leading UW students abroad) prior to departure

  • Itinerary information, including international and in-country travel details; housing, hotels, and hostels; and program details
  • Emergency contact information in the US for the student/faculty member in the US (parent, sibling, spouse, etc.)
  • Passport information
  • Waiver of liability form
  • Medical questionnaire

In addition, all travelers should register with the U.S. Embassy in the country.

Communications while abroad:

If an adverse event occurs in the country or region of travel, as soon as possible all travelers  must contact designated UW personnel (see below), and look for inquiries from UW personnel through email or phone contact, or other methods as arranged prior to departure (via social network sites, for example).  In the case of a class, it is sufficient for the lead instructor to make the contact, provided that person has accurate information about everyone traveling in association with the class.

Whom to contact:

  • Local emergency services (Police, Fire and Ambulance are available through one touch in the AlertTraveler app.
  • In all cases, contact the host organization and/or program provider you are working with, if applicable.
  • In case of dire situation, or if the lead contact person or students need more guidance, contact the nearest U.S. Embassy or Consulate.

At UW:

  • First point of contact: Shelley Jewell, Director of Education Abroad or emergency designee (From abroad: 001-307-766-3678 from 8:00 a.m. - 5 p.m. MST or MDT.  After hours or for most holidays, from abroad: 001-859-552-7351)
  • Secondary points of contact - Dean of Students (001-307-766-3296 from 8:00 a.m. - 5 p.m. MST or MDT, 001-307-760-4454 outside of business hours ); or Vice President for Student Affairs (001-307-766-5123 from 8:00 a.m. - 5 p.m. MST or MDT, or 001-307-760-2370 outside of business hours)
  • Urgent point of contact - UW Police Dispatch (from abroad: 001-307-766-5179)

U.S. Government/Department of State assistance and communication:

  • Prior to departure, all travelers should register with the U.S. Embassy or Consulate online.
  • If you are in a country with a Travel Warning, contact the U.S. Embassy or nearest U.S. consulate for advice and assistance. Remember, when a Travel Warning is issued for a country, the Embassy or Consular staff is likely drawn down to "essential personnel" only. Their ability to assist will be reduced.
  • If you are in a country with a Department of State Travel Alert, stay in contact with the U.S. Embassy or Consulate regarding your location and safety.


UW internal communications:

Upon ascertaining the status of travelers, in all cases (including an "all clear"), education abroad Glostaff contacted will notify all the following parties of the group's status via email:

In the event of a dire situation, all of the above must be notified immediately by the Director of Education Abroad, or whomever is the first contact, by email and phone.  In addition to the above, the following will also be notified:

  • Dean of affected faculty member and/or students
  • Department head of effected faculty member and/or students

If GEO is not the first point of contact, UWPD dispatch will alert the individuals listed above by emergency telephone contact list (below).

External communications:

In the event of a dire situation, information acquired by GEO staff is relayed to  UW Public Relations.  All external inquiries from the media will be directed to UWPR.


Contact List - UWPD to Notify in Case of Emergency:


Name Email Emergency Phone
Shelley Jewell, Director of Ed. Abroad

001-307-766-3678 (business hours)

001-859-552-7351 (after hours/holidays)

Dean of Students; 001-307-766-3296 (business hours)
001-307-760-4454 (after hours)

Chad Baldwin, UW Institutional

Communications 001-307-766-2353 (business hours)
Kimberly Chestnut, Interim VP Student Affairs 001-307-766-5123 (business hours)
Kate Miller, Provost 001-307-766-4286 (business hours)
Chris Boswell, VP Government  and Community Affairs

001-307-766-4123 (business hours)


University Risk Management 001-307-766-6787 (business hours)
UW Police Dispatch 001-307-766-5179 (24/7)

Annex:  From the U.S. Department of State website:
Crises Abroad Involving American Citizens

When a crisis occurs abroad, such as a natural disaster, transportation accident, civil or political unrest or a terrorist incident, the Department of State and the U.S. Embassy abroad utilize a variety of means to communicate with the American public.

If You Are in a Foreign Country Involved in a Crisis:

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