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Configure Microsoft 2010 to Access Your UW Email

NOTE: Support for Outlook 2010 is being discontinued on 10/13/2015.


All University of Wyoming (UW) faculty, staff, and students are provided with an email account, and Microsoft Outlook and Outlook Web App are the supported applications for accessing this account. These instructions can be used to setup Outlook for users both on Office 365 and on our local exchange servers. These instructions can also be used to configure access for on campus computers and those off-campus or in the residence halls.

For additional information on email policies and procedures at UW, see the UW Email FAQ (

Note: if you are ever prompted for a username, be sure to use your full email address – example:


  1. Creating a New Outlook Profile

    1. Click the Start Pearl – All Programs – and locate Outlook 2010. Launch the program.

      Windows Start menu

    2. When the Microsoft Outlook 2010 Startup window appears, click on Next.

      Note: if you have run Microsoft Outlook before the startup window will not appear and you will need to add an account. Instructions for adding a new profile are at the end of this document.

      Microsoft Outlook 2010 Startup window

    3. In the Account Configuration window, click the button next to Yes and click on Next.

      Account Configuration window

    4. In the Add New Account window, click the button next to E-mail Account. In some cases with computers on the UWyo domain, the information will already be filled out. If the information is not already filled out, provide the needed information and click Next when done.

      Your Name: your full name
      Email Address: (be sure to include the
      Password: your UWyo password

      Add New Account window

    5. Outlook will configure your settings, which may take several minutes. When it has been successfully configured, click Finish.

      Add New Account window

    6. Outlook will take a few minutes to launch, and will then be ready for use. If prompted to login be sure to use your full email address (example for the username.
  2. Adding a New Outlook Profile

    1. Click the Start menu, and click Control Panel (or point to Settings, and click Control Panel).
    2. In the Control Panel, if you are using Category View, click User Accounts, and then click Mail. If you are using Icon View (or Classic View in Windows XP), double-click Mail.
    3. In the Mail Setup window, click Show Profiles.
    4. In the New Profile window name the profile and click OK.
    5. The Add New Account window should now appear. See step 1D above for the remainder of the setup.



Reviewed: 0615 By: MV

Additional help with the installation and configuration of
UW-supported software is available:
Contact the IT Help Desk at 766-HELP (4357), option 1
Contact the IT Help Desk at 766-HELP (4357), option 1
Come to the student computer lab in the lobby of the
Information Technology Center.

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