Skip to Main Content

How Docs

General

Add a Shared Email Account to Your Email Profile in Microsoft Outlook 2010

Introduction

There may be times when a department or individual needs to share their email account so that other individuals can assist in answering email sent to that account, scheduling events in the calendar, or accessing specific contacts saved in that account.

This document provides the steps necessary for setting permissions for the email account to be shared and adding the shared email account to one's own email profile in Microsoft Outlook 2010.

NOTE: Information on UW generic email accounts and full special accounts that are sometimes requested to be shared for departmental purposes can be found at www.uwyo.edu/InfoTech/Support/data/accounts.htm.

  1. Setting Permissions for the Shared Email Account

    1. Open the shared Exchange email account in Microsoft Outlook 2010.
       
    2. In the Navigation Pane, right-click the account’s email address, and click Folder Permissions.
      (Image)
       
    3. In the Outlook Today - [Mailbox - Shared Account Name] Properties window, select the account added, and in the Permissions tab, and click Add.
      (Image)
       
    4. In the Add Users window, in the Type Name or Select from List box, find the name of the account you would like to add in the list, click Add, and click OK.
      (Image)
       
    5. In the Outlook Today - [Mailbox - Shared Account Name] Properties window, select the account added, and in the Permission Level box, select at least the Reviewer permission level, and click OK.

      NOTE: You can select each of the levels of permission and view the property check boxes that are then selected for each level to determine what level of access you would like to grant. Keep in mind that your account will need to have at least those properties innate to the Reviewer permission level.
      (Image)
       
    6. Close Microsoft Outlook 2010.

       
  2. Adding the Shared Email Account to Your Own Email Profile in Microsoft Outlook 2010
     
    1. Open the Exchange email account that needs access to the shared account in Microsoft Outlook 2010.
    2. Select the File menu, click Account Settings, and select Account Settings.
      (Image)
       
    3. In the Email Accounts window, select Microsoft Exchange account, and click Change.
      (Image)
       
    4. In the Exchange Server Settings window, click More Settings.
      (Image)
       
    5. In the Microsoft Exchange Server window, select the Advanced tab, and in the Mailboxes section, click Add.
      (Image)
       
    6. In the Add Mailbox window, in the Add mailbox box, enter the username for the shared email account, and click OK.
      NOTE: If the shared email account username is similar to others on campus, the Check Name box will appear. Select the correct name from the list, and click OK.
      (Image)
       
    7. In the Microsoft Exchange window, click OK.
       
    8. In the Exchange Server Settings window, click Next.
       
    9. In the Change Account window, click Finish.
       
    10. In the Email Accounts window, click Close.
       
    11. In the main Outlook window, in the Navigation Pane, double-click the Shared Account Name to open the shared account.

 

Reviewed: 0111 By: AH, GG

Additional help with the installation and configuration of
UW-supported software is available:
Faculty/Staff
Contact the IT Help Desk at 766-HELP (4357), option 1
Email UserHelp@uwyo.edu
Contact your IT user consultant
(www.uwyo.edu/infotech/services/helpdesk/uc/)

Students
Email ASU-IT@uwyo.edu
Contact the IT Help Desk at 766-HELP (4357), option 1
Come to the student computer lab in the lobby of the
Information Technology Center.

Footer Navigation

University of Wyoming
 
1000 E. University Ave. Laramie, WY 82071 // UW Operators (307) 766-1121 // Contact Us