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UW Work at Home Licensing Program Frequently Asked Questions

Information Technology offers the Microsoft Work at Home program to UW faculty and staff (student employees are not eligible) as a part of UW's Microsoft Campus Agreement. The WAH program allows current faculty and staff to install and use Microsoft Office and Office for Mac for personal and business related work, and Windows Operating System Upgrades at home for campus-related work.

This offer is effective as long as Campus Agreement is in place, and the licensed individual is employed by the University. Campus Agreement normally is renewed each August. As long as Campus Agreement is renewed annually, users can continue to use the software. Users will be required to remove the software from their home machine immediately upon expiration of the licensed period or earlier if their employment with the University of Wyoming ends.

What software is available through UW's Microsoft Work at Home Licensing Program (WAH)?

See the Microsoft Work at Home Licensing Program page (www.uwyo.edu/InfoTech/Services/Software/WAH/) for a listing of applications available through the program.

Who is eligible for the Software for Home program?

See the Microsoft Software for Home Licensing Program page (www.uwyo.edu/InfoTech/Services/Software/WAH/) for complete information on eligibility requirements.

How do I place a Microsoft Work at Home order?

To place an order under the WAH program, please print, complete, and sign the WAH Acceptance Form (www.uwyo.edu/InfoTech/Services/Software/WAH/wahform.asp). Send the signed agreement along with a personal check (sorry, no cash accepted) to:

WAH
c/o Information Technology Center Front Desk

The media will be delivered to you through campus mail, or you may pick up the DVDs from the Front Desk in the lobby of the Information Technology Center when they are available.

Do I need to do anything to prepare to upgrade my Windows or Office applications?

It is strongly recommended that you make sure that your computer is virus-free before updating any software. If you do not already have an antivirus software installed to check for viruses, Trend Micro Internet Security is available to all UW faculty and staff members for use on their personally owned computers. For further information on Internet Security and how to install it, see the Internet Security FAQ (www.uwyo.edu/askit/displaydoc.asp?askitdocid=572&parentid=1).

Can I install my Work at Home DVDs on multiple computers?

No. If the product is installed on multiple computers, Microsoft will not allow the second installation to be activated.

Where can I get questions answered regarding my Work at Home software?

Personally owned home computers and Microsoft Work at Home software are not supported by Information Technology. However, there are various online and other resources available to you that may assist with your questions. A few suggestions follow:

  • Online Newsgroups
  • For help with the installation of Windows 7 refer to Microsoft's Installing Windows recommended links (http://windows.microsoft.com/en-us/windows7/Installing-Windows-recommended-links) page.
  • Microsoft Online Support (http://support.microsoft.com)
  • Contact your computer vendor, as there may be specific issues with Windows and your computer that they can provide information for.

Reviewed: 0109 By: GG

Additional help with the installation and configuration of
UW-supported software is available:
Faculty/Staff
Contact the IT Help Desk at 766-HELP (4357), option 1
Email UserHelp@uwyo.edu
Contact your IT user consultant
(www.uwyo.edu/infotech/services/helpdesk/uc/)

Students
Email ASU-IT@uwyo.edu
Contact the IT Help Desk at 766-HELP (4357), option 1
Come to the student computer lab in the lobby of the
Information Technology Center.

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