Frequently Asked Questions

How can I research on-site in the reading room at the AHC?

For on-site research visits, we highly recommend making an appointment at least one week in advance of your visit to ensure that we will be able to accommodate your research. Please contact ahcref@uwyo.edu for more information.

Why are the boxes that I need inaccessible?

The American Heritage Center has been experiencing ongoing issues with our compact shelving in our storage facilities. This affects our ablity to move certain shelves in our storage areas, which impacts our ability to pull certain containers. At this time, we are unable to guarantee access to boxes in the areas affected by the issue. Please contact ahcref@uwyo.edu for more details about affected collections.

Which collections are impacted?

AHC staff are working to create a list of affected collections. Many of them are collections that receive frequent use. Please revisit these FAQs for updated information.

When will the AHC be able to access the boxes that I need?

Due to the complexity of the issue, we unfortunately do not have an expected timeframe for when this issue will be resolved. The staff at the American Heritage Center is working hard to find a solution, but at this time, boxes in affected areas are inaccessible for the forseeable future. We sincerely apologize for the inconvenience.

Most recent update to this information: Nov. 6, 2026