Students Engaging with Technology

Technical Requirements & Support

For help with all things WyoCourses (Canvas), click the "help"  button in the left-most navigation. You can call or chat with Canvas support 24/7/365. If WyoCourses is not loading correctly for you, please use the following link to check the status of Canvas: Canvas Status Check

For technical help with any other tools, reach out to our UWIT help desk.

What are the technical skills expected of participants in this course?

  1. Use a learning management system. UW uses WyoCourses (Canvas) as its LMS. If you are unfamiliar with WyoCourses (Canvas), see  WyoCourses (Canvas): Getting Started and WyoCourses (Canvas): Helpful Tips.

  2. Use software applications such as word processing, spreadsheets, presentations, and email clients.

  3. Perform basic computing tasks such as managing files (creating, saving, locating, renaming, and opening different file types) and copying and pasting.

  4. Use basic troubleshooting skills (e.g., install/uninstall software, reset passwords, run computer software updates, disable/enable pop-up blockers, clear browser’s cache, etc.).

  5. Send and download attachments.

  6. Use online communication tools such as email, discussion forums, and chats.

  7. Use your UW Zoom account to attend live class sessions and office hours. On the WyoWeb portal, locate the Zoom icon (third icon from the right). The page opens to the UW Zoom account login page. Click Sign In and use your UW credentials (the same as for WyoCourses) to log in. For joining Live Sessions or office hours, it is best to download the Zoom app for your preferred device and click the link provided by your instructor to launch Zoom. 

Used with permission from Quality Matters.

All Users must have access to a personal computer (Windows or Mac) or mobile device and an appropriate internet speed to participate in this course.

Personal Computer Capabilities

  • At least 4GB of RAM and a 2Ghz CPU
  • A modern operating system (Windows 10 or greater, Mac OS X 11 or greater). Your computer operating system should be kept up to date with the latest recommended security updates and upgrades.
  • A modern web browser: One of the two most recent versions of Chrome, Firefox, Safari, or Edge
  • An integrated webcam
  • An integrated microphone

Mobile Devices

WyoCourses (Canvas) is optimized for desktop displays. However, if you are using a mobile device, you can access WyoCourses (Canvas) using a mobile application (app) or mobile browser.

Mobile Apps: For the best user experience, please download the Canvas mobile app. The Canvas mobile apps require Android 8.0 or later and iOS 15.0 or later. Canvas offers limited support for native mobile browsers on tablet devices. For additional details, please reference the limited-support mobile browser guidelines.

Mobile Browsers: Visit the Apple store or the Play store to download mobile browsers. The following major browsers are compatible with mobile devices:

  • iOS
    • Safari (default browser with limited Canvas support)
    • Chrome
  • Android
    • Chrome (default browser with limited Canvas support)*
    • Internet
    • Firefox

*Android default browser varies per mobile device.


Internet Speed

1.5 Mbps download, 750 Kbps upload
Check your Internet speed

If you have any IT-related challenges, please contact the UWIT Service Center.

The following technology tools may be used throughout this course. You are welcome to review their accessibility statements linked below.

The following technology tools may be used throughout this course. You are welcome to review their privacy statements linked below to learn how your privacy will be protected.