Contact Us

Walk-In Service Center / ResNet

IT Center - Rm 160

Phone: (307) 766-4357

Email: userhelp@uwyo.edu

------------------------------------

Hours:

Monday-Friday

10:00AM to 4:00PM

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Summer Hours

Monday - Friday

10:00AM to 4:00PM


Computer Recommendations

Walk-In Service Center / ResNet

UW does not endorse any specific brand of computer.  Information Technology can provide warranty assistance on HP, Dell, Lenovo and Apple computers.

Apple: http://store.apple.com/us_edu_83600

Supported Platforms, Operating Systems and Browsers

Unless otherwise noted, a major and minor version number (for example, 10.9), means that all revisions (10.9.x) with that major/minor version are supported. When major, minor, and revision version number are specified (for example, 10.7.3), only that revision and later revisions of that major/minor version aremsupported. For example, 10.7.3 means that 10.7.3 through 10.7.x are supported, where x is the latest revision available.

Qualified platforms:

The platforms in this category have been systematically tested with the Ivanti Secure Access (formerly Pulse Secure ) client, release version 22.7.1.28369.

Platform Operating System Browser
Windows Windows 11 23H2 (OS Build 22631.2506) Microsoft Edge Browser 120.0.2210.61 (64-bit)
Chrome 119.0.6045.214 (64 bit)
Firefox 115.2.0esr (64-bit)
  Windows 11 Version 22H2 (OS Build 10.0.22621.2428) Enterprise, 64 bit Microsoft Edge Browser 120.0.2210.61 (64-bit)
Chrome 119.0.6045.214 (64 bit)
Firefox 115.2.0esr (64-bit)
  Windows 11 Version 21H2 (OS Build 10.0.22000.2538) Enterprise, 64-bit Microsoft Edge Browser 120.0.2210.61 (64-bit)
Chrome 119.0.6045.214 (64 bit)
Firefox 115.2.0esr (64-bit)
  Windows 10 Version 22H2 (OS build 10.0.19045.3570) Enterprise, and 64-bit Microsoft Edge Browser 120.0.2210.61 (64-bit)
Chrome 119.0.6045.214 (64 bit)
Firefox 115.2.0esr (64-bit)
Mac macOS Sonoma 14.0 Safari 17.3
  macOS Ventura 13.4 Safari 17.3
  macOS Monterey 12.6.6 Safari 17.3
Linux Ubuntu 20.04.5 LTS  
  Ubuntu 22.04 LTS  
  Fedora 32  
  Debian 11  
  RHEL 8.3  
  CentOS 8.2.2004  

 

 

Mobile OS supported platforms:

Mobile OS (ISAC Client) Qualified OS Versions Qualified Devices
iOS (22.7.3) 17.5.1, 17.4, 17.2, 17.1, 17.0, 16.7, 15.8 Iphone 11 and above, iPad Pro
Android (22.7.4) 14.0, 13.0, 12.0, 11.0 Google Pixel 8, Google Pixel 6, Samsung Galaxy s24, Samsung Galaxy s21, Samsung Galaxy Note 10, Samsung Galaxy Tab A7
Chrome OS (22.7.4) 126.0.6478.132(64bit) HP Chromebook x360 (14c-ca0009TU)
Contact Us

Walk-In Service Center / ResNet

IT Center - Rm 160

Phone: (307) 766-4357

Email: userhelp@uwyo.edu

------------------------------------

Hours:

Monday-Friday

10:00AM to 4:00PM

------------------------------------

Summer Hours

Monday - Friday

10:00AM to 4:00PM