Beginning August 17, 2026, ARCC will migrate its support ticketing system from a standalone Jira instance to TeamDynamix, the UWIT-supported platform.

What this means for you:

  • All new support requests should be submitted through the new portal: Research Support - ARCC
  • Emailing ARCC-help@uwyo.edu will continue to work — messages will be automatically routed into the new system and monitored as before

No action is required on your part beyond using the new portal link going forward. If you have any questions or run into issues accessing the new system, please reach out to us at the email above.