User Support

ARCC provides consultation and training services as core services.
We provide these services all researchers at UWyo whether they use the HPC system,
the Research Data Storage System, or if they have any other Research Computing topics
they want to be covered. Our goal is to support researchers in any way we can.
We offer office hours, provides one-on-one consultation, and schedules in-person and
online training so that researchers may perform their work with the most support that
ARCC can provide.
Self-Guided Wiki and Documentation
Our End User Support team maintains the ARCC-Wiki, recently updated for re-released to campus. This includes a number of pages that may prove useful to our users:
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FAQs and Getting Started
Need Something Else?Users can always E-mail us at arcc-help@uwyo.edu or ask for help through our web portal.
Office HoursVisiting our bi-weekly Zoom based office hours is a great obtain help with specific issues. Office hours are hosted bi-weekly over zoom and are scheduled for every Monday from 10am to 12pm, and Tuesday from 11am-1pm. |